PriceTravel Holding Anmeldelser 58

Ordered a hotel using their link on Google. When I purchased it ordered a TOTALLY different hotel in another state. Total scam.

Reached out to support as requested by the response, they refused the refund. Unacceptable.

Hice una reserva con esta agencia de una habitación triple con desayuno para pasar unos días en Barcelona con mis dos hijos adolescentes. Cuando llegué al aeropuerto llamé a confirmar y me dijeron que todo estaba correcto y pagado. Al llegar al hostal, me informan que no existe dicha reserva y que tampoco tienen habitaciones triples ni desayuno. El recepcionista del hostal fue muy amable intentando ayudarnos por que estábamos en una situación desesperada. Al llamar al servicio al cliente me remitieron a un alojamiento a 20 km de Barcelona siendo las 00:00h de la noche sin transporte público disponible. Fue desastroso, no hagáis reservas a esta página web.

Hello, A total SCAM. Do not make reservations using this site. I made a reservation for 7 nights and the hotel never received the information. When I arrived they had no clue. They did, however, helped me find another accomodation but I had to pay three times as much as I had already paid PriceTravel.

This company is a complete scammer.
1. For some reasons my hotel booking went to their company as the third party. I just knew that after a month, when I called the hotel to request for the confirmation of my reservation.
2. They also illegally added the protection plan to my reservations that I never needed.
4. When I call their 1-855-437-8999, the receptionist was based in Mexico. Said the she found my name but she can’t access to my reservation and transfer me to another department. The second department’s receptionist could not find my name and refused to assist me because I am not their client.!!!!
I will have to dispute their charge from my bank card. Wish me luck that I have my money back.

Scam! Overcharging for hotel rooms by 100 per room, no aarp discount. Price travel can’t find my booking without a booking number, which is nowhere on any email/text, so there for they can’t look up my account to correct. Like I never existed. What a scam!
Putting an email to contact you on these reviews is just another part of your scam. You don’t answer those either.
Charging a 33% tax rate on a hotel room is another scam!

BEWARE! This is a scam front of a company. They will show they booked your reservation but property has nothing in their system. They charge your credit card and then it is impossible to talk to a live person. DO NOT USE!

I was deceived into believing that I got the accommodations I paid for until I got to the hotel with my family. They charged me cancellation fee. turns out I had to cancel. Now they are forcing me to reschedule within 120 days which I have no time to dedicate. I had to spend money for alternate accommodations to accommodate my entire family because we travelled from far. I felt used and tricked. STAY AWAY FROM 3RD PARTY. MAKE SURE YOU ARE DEALING DIRECTLY WITH THE HOTEL (whatever it is). These 3rd party entities can mess you up because only they can resolve it. You are dealing with cyber space out sourcing workers.

NADA recomendable, solo les interesa vender y después no solucionan absolutamente nada, compre unos tiquetes y nunca enviaron el código de reserva, adicional venden un horario que no coincide con los vuelos.
NO COMPREN CON ESTA EMPRESA

Please do not book through them! I still have not personally been contacted. When I call the # 1 855 437-8999, they tell me someone will contact me. I'm going to have to get my bank involved because I'm owed a refund and have not been refunded yet! It is extremely difficult to get in contact with someone!!! I was told it would take 3 to 4 days for the refund and it's been over 9 days!! They are quick to take your money, but they take forever to refund your money, if there are issues. I need to have a direct email or a direct return call to settle this problem. My locater/or reservation # is129898806. PLEASE SOMEONE CONTACT ME TODAY TO RESOLVE THIS PROBLEM!

Cero recomendable, ante cualquier problema durante el viaje se deslinda de toda responsabilidad no dan soluciones y quieren que tu resuelvas directamente con sus proveedores en este caso en particular la aerolínea.

No one book with them please!!! I had to get my bank involved to do a dispute total scam no one ever comes to the phone it’s a operator telling you to press a number or go to the website for changes but no one ever comes to the phone what a complete waste of time and money I called the hotel to verify they didn’t have my reservation at all please contact these hotels ahead of time when booking through 3rd parties

Full sheet booking ke bad bhi कूड़े कचरे की तरह लोगो को ले जाते है please manage for safety

I had to stay a night in Los Angeles airport hotel on May 15th 2024 at 10pm…
I used this site simply because of rate
They booked Friday May 17th
& charge more the I contract for
But most importantly WRONG date had to book a hotel
Called immediately gave the representative my name & confirmation # and explained
He put me on hold for very long time
I needed simply to cancel this reservation (May 17th 2024 Westin LAX as I am not even going to be in LA )as I am fly out today because my flight was delayed to Am
Very upsetting it was late & needed a hotel immediately all I heard was your recording

Totally ruined my grannies 90's birthday celebration.
My mum had initially booked 2 flights tickets from Mexico City to La Paz, Mexico (she paid $485 USD); she made a mistake with the dates of birth so she had to call the call centre to solve this on 5586638825.
She was advised that in order to fix the date of birth, they would have to charge her another $485 USD and reassured her that the initial payment would be reimbursed entirely. Then, when the airline was contacted, they confirmed no changes were reflected on their system so she call the call centre again. This time, they request her to pay $485 for EACH plane ticket, totalling $970 due to the tariff difference and reassured her again that the $970 previously paid was going to be refunded entirely(afraid of being scammed, this was paid in cash via one of their payment points), they said a confirmation email was going to arrive in 30 min.
The confirmation email was never sent so she calls AGAIN just to be told by the Manager that the call could have been "intercepted" by someone and that she had been scammed and they hadn't any recollection of the data, so my mum just lost $1500 USD thanks to them.
Seeing how sad she is, I'm not stopping until these scams are out in the open for everyone to see and to understand this company is scamming people.
They send you an automated reply to the Trustpilot review but nobody answers when you try to reach them via email or phone.
WHAT AN ABSOLUTELY JOKE OF A COMPANY.

Getting help from customer service is nearly impossible in the U.S. I’ve been on hold over an hour on 3 separate occasions. I’ve sent emails, no response. I attempted to cancel my reservation through chat and was told I need to call in, which I’ve already tried! Extremely frustrating.

THERES NO OPTION FOR ZERO OR NEGATIVE STARS.

PLEASE BEWARE! Do not book with these scammers. I placed a booking with them a few days ago only to arrive at my hotel in another country and there WAS NO BOOKING! These guys will ruin your trip and take your money. I'm in the process of going through my bank to file a dispute against this "company". PriceTravel will not answer the phone, they will not reply to your email. You will not get a refund. Their whole BS organization needs to be shut down and not promoted on google. These guys were right up there with Expedia. Shameful!

Worst customer service ever!!! Not worth it! They do not stand by their 24 hour price match guarantee! Have to call and email
Multiple times, which will make it more than 24 hours. I will never use this travel booking site again!

We recently booked Harrah's hotel in Vegas for our upcoming trip. Booked it with flexible cancellation. We had to cancel the reservation since our travel dates changed. Called Pricetravel to cancel the reservation and they kept asking me to call them back for several days and finally informed that it is too late to cancel.
We are very disappointed with the service. Our service is still 15 days away and pricetravel could not cancel my reservation and refund my money.

Easy to reserve, Great customer service. They answered all my questions and Help me with everything. Thank you PriceTravel!!!

Our family trip was awesome! We scored some amazing deals and everything went smoothly. I was kinda skeptical about booking with them because of the reviews, but it turned out great! The phone guy was super helpful and the hotel in Puerto Vallarta was perfect. Definitely gonna use them again!