SCAM COMPANY AVOID AT ALL COSTS clothes are very poor quality sizes are way out, customer service do not reply to you. Company is based in China NOT UK as you are led to believe DO NOT BUY FROM THIS... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I have given 1 star as I had to, however, this company does not deserve any stars. I ordered two dresses, size 20, they were no bigger than an 8! Very poorly made! Please, please, please DO NOT WASTE... Se mere
I ordered the Sleeveless Pleated Dress, and it's even more stunning in person! The pleats fall beautifully and create such a flattering silhouette. The fabric has a soft flow and elegant drape, it fee... Se mere
Virksomheden har svaret
I have waited 3 months for a refund for a dress I did not get still waiting DO NOT BUY its disgraceful the number of emails I have sent and still waiting on my refund
Virksomhedsoplysninger
Skrevet af virksomheden
Chic, quality fashion at honest prices. Loved for our unique designs, fast delivery, and warm customer care. Your go-to UK boutique for standout style.
Kontaktoplysninger
Storbritannien
- info@prettyandspice.com
- prettyandspice.com
Har besvaret 72 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Do not order this pink set as it is…
Do not order this pink set as it is nothing like the photo
I am so disappointed
No waistband as gathered in the back and poor quality fabric

Besvarelse fra Pretty and Spice
Disappointed
Amended review
Following email correspondence from Pretty and Spice and reading the reply to my review, my 1 star review still stands. The reply given below does not reflect the personal emails I have received.
My outfit received was sub standard, colour, thin material and not what was advertised.
Having reached out to the company I was initially offered a 30 % refund and keep the outfit or a replacement item.
This however, was rescinded the following day as I had left a poor review and the company probably felt this reflected badly for other customers.
The options they presented was to pay myself to return the item, shipping cost etc with no guarantee of a full refund OR to change or remove my 1 star review and only then would they arrange for a replacement item.
Surely as a customer I have a right to comment on poor quality given the money I spent on this item, and did not appreciate the coercive suggestion to remove my review in order to receive another item.
Shameful and poor customer service and will not be using this company again.

Besvarelse fra Pretty and Spice
The customer service is amazing
The customer service is amazing, they just go out of their way to help the customer. The handle any problem professionally and smoothly. I am really thankful to them.
Great customer service, quick fix
I recently had an issue with my return where one item wasnt processed. I reached out to Pretty & Spice, and they handeled it quickly and efficiently. Their customer service was super responsive and helpfull, making sure everything was sorted without any hassle. I really apreciate the great support. Thank you! I'll definitely shop here again. Many thanks to Chloe!
My experience...
I absolutely love all the dresses I got from Pretty & Spice! I've also bought jeans from here before, and I always get compliments when I wear them. The quality is totally worth the price. I'll definitely keep coming back for more :)
Happy with my order, but sizing tip...
Very pleased with my purchase! Next time, I'll just order my normal size instead of sizing up. I was advised to go one size bigger because the dresses run tight, but I actually prefer a tighter fit over something too loose. So keep that in mind when packing your size!
Happy with it :)
They answered really fast and they we're so helpful - thanks pretty ❤️❤️
First time ordering from Pretty and Spice
First time ordering from Pretty and Spice! Our first arrived pieces already look great. Looking forward to our second order. 🤩
better than expected!
I thought: let's just order one pair first, you never know with online shops. But wow, I was so wrong! The jeans are amazing strong qualty, the color is exactly as shown, and the sizing is perfect. It arived in about a week, just like they said. I was so happy I imediatly ordered two more and this definitly won't be my last order. Absolutly love it! 🔥
Great qualty and good solution.
Nice quality but unfortunately they got the ve wrong size. After the wrong size was sent, I contracted them via email and got a reply within 4 hours with that it is annoying that it happened and they have a pracktical solution. They offered to keep the item and send me a new one in the right size. I am now waiting for the new one to arrive but I have seen the quality and it is good. I gave the other one to my daughter and she is very happy with it.
First order and already in love!
This was my first time ordering from Pretty, and it was such a good experience! The webshop is easy to use and everything went smoothly. I got clear update by email and the clothes look amazing, Super happy with it! 😊🎉
Deffo 5 stars!
They absolutly get 5 star from me! The price-quality ratio is great and the fit is perfekt - even at 1.82m, everything was long enough. Returns are super easy and my package arrived in just 7 days, which is pretty fast I'm a fan and my cart is full again! 🛍️
Great service and quick solution!
Had a great experiance with Pretty and Spice! My package got lost, but it was handled in a very helpful and respectfule way by both sides. Really great service.
The costumer service is amazing
The costumer service is amazing! I'm so happy with the fast responses and fantastic delivery - they made sure my package arived exactly when I need it. Chloe was the kind lady who helped me, and I cant give her a bigger compliment. Thank you so much, Pretty & Spice!
wasnt sure if I would actually wear it
Saw a cute ad for a dress and wasnt sure if I would actually wear it. But I order it anyway! The package arived yesterday, and it lookd super cute. Deffinitly gonna wear it!
The wedsite said delivery would be between 5-12 days
The website said delivery would be between 5-12 days, but I only got my package after day 14. With these kind of long deliveries, I always worry it's gonna be cheap aliexpress quality, but luckly it wasnt! The size fit perfekt, so no need to return anything.
Wasn't sure it was for me
I saw a lot of products for younger people on the website, and since I'm 42, I wasnt sure if it was for me. But I took a chance and orderd a beautifull skirt. It arived today, and I imediatly love it! Just orderd another color. Thanks !
Amazing qualty handbag!
Amazing qualty handbag!
Honestly, I wasnt sure what to expect since I never orderd from this company before. But when the bag arived, I was so suprised – the qualty is way better than I imagined! For that price, I really didnt expect it.
I‘m definitly getting another one in a nice summer color. Great service, thank you!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







