Prestat produces the very best chocolates in this country. It’s terrible news that their shop in Piccadilly has closed but on line there are the main choices. Hopefully more types (eg coffee creams) w... Se mere
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Se, hvad kunderne siger
Real issues with the delivery company. It is not DPD it DPD interlink the cheaper company that cannot make an effort to deliver. After the first delivery attempt to the WRONG address I downloaded the... Se mere
Amazing. Point to note, when ordering for delivery to Europe can be complicated, due to customs needing details provided to courier, maybe Prestat can look into this. We are new and loyal customer go... Se mere
Ordered two boxes of chocolates on Black Friday using a discount code which made the price reasonable. The delivery was quick and packaging was great. Always loved Prestat and was looking for a specia... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Prestat, acquired by Domori in 2019, was founded in 1902 by the legendary inventor of the chocolate truffle himself, Antoine Dufour. Amongst the oldest British chocolate brands, Prestat is a longstanding supplier of the Royal Household and has been granted two Royal Warrants, by Her Majesty Queen Elizabeth II and Queen Elizabeth The Queen Mother. Prestat is the largest London based chocolate producer, recognised for its creative recipes, whimsical character, and colourful packaging.
Kontaktoplysninger
Unit 8 Powergate Business Park, NW10 6PW, London, Storbritannien
- ecommerce@prestat.co.uk
- prestat.co.uk
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
excellent delivery service
An excellent service
The champagne truffles are a family favourite. I bought them as present. My order was acknowledged and then the dates of despatch and arrival were emailed. I was delighted with the whole process.
Gorgeous ginger thins
Second time of purchasing and gifting these wonderful ginger thins!
Ps got a box for ourselves too
The most delicious chocolates ever
Seamless service from ordering, to the delivery, which was great as it was surprisingly very fast. Excellent service.
Kept informed about delivery and…
Kept informed about delivery and arrived on chosen date. Problems with Royal Mail courier and informed Prestat customer service who responded quickly. Order was updated a few times online as showed complimentary chocolate bar which final version and delivery did not include. However good range of chocolates and nice packaging with unusual flavour combinations.
Surprise Items received were poor
Surprise Items received were poor. Not enjoyable & cheaper options. Not worth it.
A gift to yourself and those you love
The chocolate i delicious in the most beautiful boxes ever.
Swift delivery and a fabulous product
Swift delivery and a fabulous product. My favorite chocolate by a long way. Not cheap, but not that much more expensive than other upmarket brands which are much less tasty in my opinion.
Savor in small quantities as a luxurious and delicious treat to save the bank balance and the figure!
Anniversary card was not sent with…
Anniversary card was not sent with chocolates and at £3 / chocolate (incl. delivery charge) these are now too expensive. Won’t be buying again Hotel Chocolat here we come.
Shameful service from Prestat
Shameful service
2 day delivery took 9 days eventually after I sent many complaints I got a response hardly any apology eventually arrived gave me voucher for 10 pounds so thought as my partners 60th in a day I ordered again next day delivery did not arrive next day
I don’t know what has happened to Prestat but I for one won’t be ordering again absolutely shameful company service
Confusion?
I selected a shop to collect my order, but a a shop assistant said it was not arranged this way?
Lovely flavors
Lovely flavors, the boxes are also very elegant and pretty to display on my tea table. I am glad that I can order directly from Prestat to be shipped to California. Thank you so much 🙏
She Loved them
I'm grateful to Prestat for reminding…
I'm grateful to Prestat for reminding me to leave this review. Sadly the Easter Egg was pretty awful. Really poor quality chocolate, tasted sour and a bit odd. No hint of any hazelnut (Piemontese or otherwise) in the chocolate, and the included truffles (which did allegedly contain some hazlenut) were a bit greasy and again just odd - nothing like the quality of truffles you get from Charbonnel, for example.
Also, the Easter Egg was embarrassingly small, as well as of poor quality. You'd expect more for the price, but equally I'd have happily have paid more for something a bit nicer.
Inexplicably, they included in the delivery two bars of "Milky Cloud" chocolate that I didn't order or pay for. Checking their wrappers, it turns out they expired in a few days so I guess they thought better to give them away than waste them. A nice idea, but unfortunately the chocolate was just a bit weird and not very pleasant so they ended up being thrown away anyway, along with the Easter Egg. Sadly can't recommend.
The box of chocolate thins were crushed…
The box of chocolate thins were crushed into small pieces.
True to form
True to form - arrived speedily and perfectly packaged.
Bought as a gift. Recipient delighted.
Thank you
J English
spectacular chocolates. gorgeous quality
amazing chocolates , really good quality in beautiful boxes
Mum in law’s favourite
A gift for my mum-in-law who loves your chocolates.
She says that they are beyond anything she has ever tasted and thinks they are potentially the best chocolates in the world!
Really good chocolate and sent well…
Really good chocolate and sent well packed, delivered on time. Will definitely buy again
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