Preloved Anmeldelser 

Is it any wonder this company has such bad reviews. I paid for membership to later find the app was horrific, didn’t work properly, couldn’t list items.
I asked to cancel and refund my money as their service was not fit for purpose. Took them over a month to reply and tell me they have cancelled my membership and also kept my money! The company should be shut down for ripping people off. I will go to my bank now to get my money back. You people can and will not get away with treating people like that

Horrific service they advertise Premium membership say you can place unlimited ads. I paid £15 for this for 12 months and placed 3 adverts and they took them down and demand I pay £30 a month for business membership. They won’t refund me my £15 and I have only had the membership for two months not 12 and I can’t place an advert. My advice is never use these they used to be good and now they just out to scam you and make as much money as possible.

I have ordered a few times , first time was good after this was terrible, than I tried another time as it was an offer , said it was handpicked, No supermarket brands, only high quality high street brands , said you'll be able to make £120 per box.. Nothing was true !! Was only Sainsbury's and Morrisons stuff , very dirty , lots of cuts , just awful!!! Total waste of money

Extremely poor selling and buying site. You have to pay to see current, recent adverts which are completely free on Ebay and Gumtree. Why use such a restrictive site? Most adverts are still showing as 'current' despite the item having been sold, sometimes days, weeks or months before. I can only think that this to bulk out items available for sale to show how effective, this totally ineffective site is.

I won’t be renewing my membership that’s for sure I’m sick to death of the most annoying pop up ads that are relentless what a joke, reported and still nothing has been done. ????

I've been a member since 2008 I've used this platform alot but of late it's becoming notoriously difficult to publish adverts esp animal adverts, the ridiculous loops and red tape you have to go through these days and it literally makes no sense!! ie bird adverts must have APHA written on??? Why exactly? Individual birds are not registered your holding is, it's making processing times of adverts ridiculous!! Horse adverts not being published unless pictures of their hoofs are put on? What?.... go and see the horse maybe, if you don't that's their problem not yours!! Won't allow Emu ads??? Emus are off the dangerous animal list and have been for some years (law) again makes no sense! I think maybe the idiots making these rules need to take a serious look at themselves your ruining Preloved a platform I have used an awful lot on previous years... carry on like it and I can assure you, you won't be around by 2026!!

I have sold things on this site previously, and didn't think it was bad.
Admittedly I haven't used it for a while but my god it's absolutely appalling now.
Relentless interruptions from ads, small video screen in bottom left hand corner constantly popping up with more ads, because of all the messy un-user friendly nonsense the site constantly freezes and glitches, it is now completely unusable.
Account closed, advertising elsewhere 🙄

We were selling a Mother of the Bride dress but responses were from very clever low life scammers using Royal mail and wanting over detailed banking details.
Don't use this site.

What a terrible site..whoever designed this needs to stop..it is appalling..trying to scam money by upgrades..unbelievable and amateur..grow up peasant

Its the worst site I was using so far. I wanted to sell kittens, I attached picture of mother with her litter to the advert, and every time Im making changes to it the preloved admins keep emailing me about sending picture, it got me so frustrated because I paid for the advert and it takes them days to republish it! Plus Im on preloved for years and never got a single enquiry!

I deleted account . I had account for yrs but 2 weeks plus I was still waiting for advert to be published. I messaged them and no reply so won't be using again. It's gone very much down hill.

What is wrong with 3D Secure Step-up Authentification as required under PSD2 regulations? My bank confirmed that Preloved turned down my request for an upgrade from Free membership to the next level £6 for 12 months because of this.

I want to email seller about his free trainers to find out if they are for free and he will send them for free and to see if meant to put them for free as I have feel you have pay for them and for the post too. When I went email him you HAVE to upgraded to email the seller and for full 1 year it £6 and for
premium £15 for 1 year
Business £20 for 1 year
Business unlimited £45 for 1 year
And it is a lot of money to upgrade and most people DO COME TO THESE STE TO SAVE MONEY so it IS just mad that you have to upgrading to email the seller but most people cannot afford things like this as most people are renting now days as things are to high in price as no one can afford to buy a house how days and that why people come to theses sites to stay cheap.
So I am going close my account with Preloved because of the they work and etc.

Adverts are so so bad. Has put me off looking 100%z

Takes so long for your advert to be published, everytime I advertise I have to contact them 2 or 3 times before they publish my advert. Every other site is instant so why can't preloved be the same. Don't know why they can't be the same as the other selling sites it's like they are stuck in the 90's it's now time you caught up and speed your site to match everyone else.

Shady scammers - Somehow ended up on their text mailing list without ever signing up. Some shady buying and selling of data going on here - no I won't click the link to opt out as I NEVER opted in!!!

Used them for years with no problems. However they automatically renewed a subscription I know damn well I didn't sign up for. Now it seems it's impossible to cancel online. Had to mail them.

I've been with them since 2021. I've listed about 8 or 9 items in that time and never sold anything on there. Always eventually sold elsewhere.

I just haven't seen anything positive to recommend.

I think it's clear from all the reviews on this site shows that preloved site targets individuals asking them to upgrade to business class even though all the subscriptions say that you can advertise as much as you want. I've used this site for a long time and all I've had is problems. Everytime I've posted theyve taken days to activate it. I uploaded one advert it went live then i changed one detail on the title because it said ho instead of home they asked me to upgrade to business. If that was the case why did they activate in the first place!! Not happy with this site always gave me stress not just this time but so many times. I've spoken to other members and theyve posted as much as theyve wanted and never had a problem. So disappointing.

Hopeless..actually worse than hopeless,seriously do not waste your money on this,I wish I hadn't luckily it wasn't much