Delivery was swift even through bank holiday. Customer service for additional help was great (not a bot 🥳) got my problems fixed in no time at all.
Virksomheden har svaret
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Se, hvad kunderne siger
I ordered something from this company for 24 hour delivery. One item was out of stock and I was contacted immediately. When I explained the urgency, I was told that I was past the deadline for next da... Se mere
Virksomheden har svaret
Searching for the best price of the facial wipes I use I came across this web site. It was a new website for me after reading somewhat mixed reviews I decided to give it a go, The items I wanted were... Se mere
Great communication and swift answers to all questions. Delivery was as promised, making travel to UK easy and no need to pack meds with me. Would use this pharmacy again without hesitation.
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
PPRX is a UK-based online pharmacy specialising in prescription weight-loss injections, with a primary focus on Mounjaro (tirzepatide) and Wegovy (semaglutide). We provide safe, regulated access to clinically approved treatments for weight management, delivered through a transparent and patient-centred service. We are fully registered with the General Pharmaceutical Council (GPhC) and operate in line with UK pharmacy regulations. Every order begins with an online medical consultation, which is carefully reviewed by a qualified UK prescriber to ensure treatment is appropriate and safe. If approved, medication is dispensed by our registered pharmacy and delivered securely using temperature-controlled packaging where required. If a consultation is not approved, a full refund is provided, with no hidden fees. At PPRX, patient safety, clinical integrity, and clear communication are at the heart of what we do. Our pharmacists and support team are available to guide patients throughout their weight-loss journey, answer questions, and provide ongoing support. We are committed to honest pricing, reliable delivery, and professional care, helping patients access effective weight-loss treatments with confidence and peace of mind.
Kontaktoplysninger
The Look It Ltd T/A PPRX Unit 206, Bizspace 4 – 6 Wadsworth Road, Perivale, Greenford, UB6 7JJ, London, Storbritannien
- 0208 191 3034
- info@pprx.co.uk
- pprx.co.uk
4,8
Fremragende
97 anmeldelser
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Absolutely appalling service
Absolutely appalling service. Items not delivered. No answers from email, phone calls or the WhatsApp facility. Have had to go through my bank to attempt to recover a refund. AVOID AND USE ANOTHER COMPANY!!
23. maj 2024
Besvarelse fra PPRX
Hi Hollie
Sorry for your experience, PPRX is now under new management and we would love for you to give us a try.
thanks
Abbie
Slight delay on delivery was quickly…
Slight delay on delivery was quickly resolved. Excellent service.
5. januar 2024
Besvarelse fra PPRX
Sorry for the delay, we are under new management and will definitely have this sorted.
thanks
Abbie
Speedy and efficient service thank you.
20. august 2023
I was kept informed throughout the…
I was kept informed throughout the ordering and delivery process.
The 250 g sizes of my product was not available, so they sent me extra packages of the 150 g sizes.
9. juli 2023
Great customer service
I placed an order, bit a few days later received a phone call to say the item was out of stock when I ordered.
I.was then offered a full refund and a bottle of an alternative make free of charge.
Great service, only problem being the bottle was broken in transit. Not very well packaged and in a jiffy bag not a box to protect the contents.
No matter I would still buy from them and recommend them.
19. juni 2023
Searching for the best price of the…
Searching for the best price of the facial wipes I use I came across this web site. It was a new website for me after reading somewhat mixed reviews I decided to give it a go, The items I wanted were a really good price and in stock. Ordering was easy and it didn't take too long for delivery. Very happy with the whole experince and would definately recommend this service.
23. april 2023
It was very easy to order
It was very easy to order, and the product was delivered within a few days of ordering...
29. marts 2023
Besvarelse fra PPRX
Thank you for your review! It was our pleasure fulfilling your order.
Warm Regards,
PPRX Team
Great service
It was easy to order the items and PPRX kept in touch. The items arrived by Royal Mail promptly and in discreet packaging. Many thanks
28. marts 2023
Besvarelse fra PPRX
You are most welcome! Thank you for your kind review and we hope to see you again!
Warm Regards,
PPRX Team
Besvarelse fra PPRX
The pleasure was ours! thank you for your kind review!
Warm Regards,
PPRX team
Excellent customer service
The wrong item was sent out, which was disappointing, but I honestly can't fault the customer service. I will try again with another purchase soon!
28. februar 2023
Too expensive!
Misleading information. Did not get what we were expecting. The price of items far higher than elsewhere. Would not buy from here again.
1. marts 2023
Besvarelse fra PPRX
Hello,
Sorry you did not receive what you had expected. PPRX prides itself with having some of the most competitive prices on the net. I do not see how we may have mislead you with our products but there is always room for improvement on our side. Please feel free to contact us on info@pprx.co.uk to address your concerns.
Please only purchase your goods from certified online pharmacies, anything which looks too good to be true might not be what you are looking for!
Warm Regards,
PPRX Team
prompt service
19. oktober 2022
Advertised a product they didn't have
Advertised a product, which I ordered, but which they didn't actually have.
12. juli 2022
Besvarelse fra PPRX
Dear Robert, we apologise we did not have the product in stock, there are currently manufacturing issues. We did refund you immediately and hope we can provide a better service to you next time.
Quick to respond and honest.
I ordered something from this company for 24 hour delivery. One item was out of stock and I was contacted immediately. When I explained the urgency, I was told that I was past the deadline for next day delivery and offered a refund or delivery after the weekend. I took the refund. Whilst I didn't complete a purchase, this company were so quick to inform and so honest that I gave them 4 starts and wouldn't hesitate to use them again or recommend them.
25. juni 2022
Besvarelse fra PPRX
Dear Mike
we apologise we couldn't fulfil your order to your required delivery times. We appreciate the review and hope we can serve you in the future. Honesty is at our core and we want to provide the best options for each persons health requirements.
Thank you
Ahmed Amin
Superintendent PPRX
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