Ordered from these guys MANY MANY MANY times, always been A*! There was a problem (manufacturing issue) with the kits i had ordered and i contacted Fasih at the shop to make them aware. Thei... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I ignored the bad reviews and just went for it. Messaged via WhatsApp to see if my cigs was available before purchasing. Kind guy who replied. Ordered on the 14th April and they've arrived the 16th Ap... Se mere
Paid for Royal Mail Tracked 24 delivery but didn't receive the item until 4 days later. Checked tracking and Royal Mail hadn't been given the parcel, meaning it hadn't been posted by Power Vape Shop... Se mere
Virksomheden har svaret
Bought two al fakher vapes. After 20 days of no updates the finally replied to my mail saying the vapes where disposed of at customs. They offered me a coupon and free disposables on my next purchase... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Power Vape Shop is a UK-based vape retailer offering a wide selection of high-quality vaping products at affordable prices, both online (Shipping all over the UK & Europe) and in-store (Preston). We serve customers across the UK and Europe with premium legal big puff disposable vapes, e-liquids, vape kits, coils, and accessories from leading brands. Whether you’re shopping through our easy-to-use website or visiting us in person, we’re committed to delivering a smooth, reliable, and satisfying experience. Our products are 100% authentic, carefully sourced, and regularly updated to include the latest legal and compliant vape options; including reusable pod systems and refillable disposables suitable for post-ban UK regulations. With fast shipping, responsive customer service, and a dedication to your satisfaction, Power Vape Shop is here to meet all your vaping needs , without breaking the bank.
Kontaktoplysninger
135 Fishergate, Preston PR1 2AH, UK, PR1 2AH, Preston, Storbritannien
- +44 7444 092168
- Contact@powervapeshop.co.uk
- powervapeshop.co.uk
3,2
Middel
71 anmeldelser
Har besvaret 84 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
UPDATED excellent service and delivery
Excellent service and delivery after delayed response, and given a full explanation of high unprecedented demand. Would use again.
23. september 2024
Uopfordret anmeldelse
Good service and very helpful
Good service and very helpful. Quick delivery too. Love the extra freebies
10. september 2024
Uopfordret anmeldelse
Amazing service great shop friendly…
Amazing service great shop friendly staff definitely recommend
1. september 2024
Uopfordret anmeldelse
False advertisement on website about…
False advertisement on website about free delivery. Didn't come up in the basket with free delivery as stated in several parts of the website and item description. When I contacted the owner to rectify this, they simply said free delivery wasn't offered for the product I wanted to order, despite it being stated in several places. They then tried to claim that it said this in the description. If they're going to attempt to lie, they could have at least changed the description first (!).
Instead of just honouring what they wrote and advertised on their website, they continued to try and lie. I wonder what else isn't what it seems on this website. Proceed with caution.
Note: beware of the blatantly fake positive reviews of this place on TrustPilot.
UPDATE: they say it's clearly mentioned on the product page. Yes, it is now AFTER I complained and posted this review. I literally have screenshots of what it was before they changed it. Shameless liars.
12. september 2024
Uopfordret anmeldelse
Besvarelse fra Power Vape Shop
Hi James,
We’re sorry to hear about your experience and appreciate you taking the time to share your feedback.
Although you didn’t mention the product name, we believe you may be referring to the Fix Dubai Chocolate, which is the only item currently excluded from our free delivery offer over £25. This is clearly mentioned on the product page, as the chocolates are directly imported from Dubai, and due to their delicate nature and additional handling requirements, standard free shipping doesn’t apply.
That said, we completely understand how this may have been overlooked, especially if the general offer is mentioned elsewhere on the site. We never intend to mislead our customers, and we’re genuinely sorry if this caused any confusion or frustration.
We’d be happy to offer you something as a goodwill gesture, we truly value your support and don’t want you to leave disappointed. Please feel free to email us at contact@powervapeshop.co.uk with your best contact number, and someone from our team will give you a call.
Thanks again for your feedback, and we hope to make this right.
— Power Vape Shop Team
Scam
I ordered some vapes like one week ago, I received a mail saying that the stock is out so I emailed with someone else saying that they will send me other vapes that I chosed but since this moment I have no info of Nothing and I obviously didn’t get payed back
22. august 2024
Uopfordret anmeldelse
Besvarelse fra Power Vape Shop
Hi Margaux,
We’re really sorry to hear about your experience, and we completely understand how frustrating it must have been to receive no updates after agreeing on a replacement.
If this hasn’t been resolved yet, please email us at contact@powervapeshop.co.uk with a brief summary and your best contact number. A member of our team will call you as soon as possible to sort this out and offer a goodwill gesture for the inconvenience caused.
We truly appreciate your feedback and would like the chance to make things right.
— Power Vape Shop Team
Update to my initial review.
Update to my initial review.
On the day I posted my review, I found an alternative email address that prompted a response, it seems I switched two numbers of my order number and it took them a time to find the right one.
They have made a full apology for the initial delay and hopefully me pointing out the need for better communication, this should not happen in the future.
I wish them all the best in the future and will use them again when needed.
9. august 2024
Uopfordret anmeldelse
AMAZING SERVICE
amazing service, received my order on time and also got extra device from them, i will be ordering from them going forward
2. maj 2024
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.