Cuidado!! A pesar de que tienen un amplio catálogo de tipos de bolsas, con diferentes tamaños, materiales y formas. La información de su página web es engañosa, ya que dicen que tienen toda la documen... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
El único problema es que están en Holanda y lamentablemente no hay una empresa como esta en España que de salidas y facilidades a los pequeños y medianos empresarios. Han sido muy rápidos, ef... Se mere
Virksomheden har svaret
Necesitábamos bolsas para unas pruebas previas. Varios tamaños y pocas cantidades. Han entendido el problema y ajustado el precio. El sistema de pago y la logística de envío han sido francamente efici... Se mere
Muy buen servicio. Me equivoqué al hacer el pedido y PouchDirect me cambió el pedido sin ningún inconveniente. El paquete ha llegado justo el día indicado y en buenas condiciones.
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
PouchDirect es un proveedor internacional de bolsas de fondo plano, bolsas para café con válvula y bolsas impresas para la industria alimenticia y no alimenticia.
Kontaktoplysninger
Hoofdstraat 166, 8162 AR, Epe, Holland
- 0031 (0)85 486 5240
- info@pouchdirect.nl
- pouchdirect.es
3,9
God
119 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Rápido y eficaz
Rápido y eficaz. No creo que haga falta decir más.
4. november 2019
Uopfordret anmeldelse
Besvarelse fra PouchDirect
Dear Adrian,
Thank you for your positive review and thank you for choosing PouchDirect for your packaging needs. We look forward to serving you again in the near future!
PouchDirect
Buen servicio y rapidez
Buen servicio y rapidez. Producto acorde con la descripción.
16. juli 2019
Uopfordret anmeldelse
Besvarelse fra PouchDirect
Dear Paco,
Thank you for your feedback and 5 star review. We hope to have the pleasure doing business with you for many years to come.
Team PouchDirect
las bolsa que compre todo muy bien el…
las bolsa que compre todo muy bien el envió
el seguimiento todo muy bien.
me llamo el vendedor por que quería saber para que las compraba
y eso
20. juni 2019
Uopfordret anmeldelse
Besvarelse fra PouchDirect
Hello Eduannys,
Thank you for your review. If every thing is 'buy bien', you can give us also 5 stars. ;-)
Maybe next time.
Regards Team PouchDirect
En general buena experiencia de compra
Buena experiencia de compra como habitualmente pero un poco difícil comunicar por e-mail.
3. juni 2019
Uopfordret anmeldelse
Besvarelse fra PouchDirect
Dear Nuno,
We would like to thank for your review and input. It is very important for us to give the best customer service via e-mail or phone. Your feedback helps us to optimize the sales process and we will certainly take it with us.
Team PouchDirect
Excelente atención al cliente
Excelente!!!
1. Atención al cliente, aunque te pongas pesadita, jajaja!
2. Envío y factura rapidísimos y perfectos.
3. La calidad de los envases perfecta.
Mejorar: ofrecer productos biodegradables.
¡¡Gracias por todo!!
27. maj 2019
Uopfordret anmeldelse
Besvarelse fra PouchDirect
Dear Gema,
Thank you for your nice words and feedback about our services. We always strive for satisfied customers and it makes us happy to know you had a positive experience in our webshop. We look forward to serve you again in the near future!
Team PouchDirect
Besvarelse fra PouchDirect
Dear Stevia,
We would like to thank you for choosing PouchDirect for your packaging solutions. We appreciate your feedback and 5 star review and hope to serve you again in the near future!
Team PouchDirect
Besvarelse fra PouchDirect
Dear Mia,
Thank you for sharing your shopping experience with us. We are delighted with your positive words and hope to welcome you again soon at PouchDirect!
Team PouchDirect
Muy buen servicio
Muy buen servicio. Me equivoqué al hacer el pedido y PouchDirect me cambió el pedido sin ningún inconveniente.
El paquete ha llegado justo el día indicado y en buenas condiciones.
17. april 2018
Uopfordret anmeldelse
Besvarelse fra PouchDirect
Thank you very much for your feedback and five star rating, Jorge! We are glad to read that you had a great shopping experience at PouchDirect. That is what we want for all our customers, so our customer service is as important as the quality of our products.
We hope to have the pleasure of doing business with you for many years to come!
Perfecta experiencia de compra
Perfecta experiencia de compra. Sin duda, repetiré en el futuro
21. oktober 2017
Uopfordret anmeldelse
Besvarelse fra PouchDirect
Thank you very much for your positive feedback, Adolfo. We are glad to hear that you had a great shopping experience at PouchDirect. That is what we want for all our customers.
We sincerely appreciate your business and we hope to have the pleasure of doing business with you for many years to come!
Perfecto responden rápidamente a …
Perfecto responden rápidamente a cualquier duda y problema.
Lo recomiendo
13. oktober 2017
Uopfordret anmeldelse
Besvarelse fra PouchDirect
Thank you very much voor your perfect rating! We at Pouchdirect are very happy that you are satisfied with our service.
La calidad de las bolsas es aceptable …
La calidad de las bolsas es aceptable aunque se podrían mejorar. En cuanto al tiempo que demora el envio desde Holanda? Es inaceptable. He comprado anteriormente bolsas en Taiwan y como es posible q esten en tienda en 4 dias?
25. september 2017
Uopfordret anmeldelse
Besvarelse fra PouchDirect
Dear Taira,
Thank you for your review on TrustPilot. We like to learn from our customers everyday. We understand that you are not happy with the lead-time of the delivery of your order. To review the lead-time this is what happend:
11-09: order placed on 22:46 hour. We take orders till 20:00 hour
12-09: order processed and DPD-parcel service pickup the package 18:10 hour
13-09: first working day for delivery
The weekends are no working days
18-09: delivery 11:27 hour on the fourth working day.
The lead-time from Netherlands to Spain is 3 to 4 working day. We think it was within the limits. Do you still have a different opinion? Please let me know.
Can you inform me about the improvements you expect to see on the product? Please know that you only have to pay the pouches which you can use. If you have some pouches with a mistake in it please sent us a picture to show us the problem.
Kind regards,
PouchDirect
Besvarelse fra PouchDirect
Thank you for your valued business and thank you for your nice words. We hope to welcome you again in the near future!
Todo OK Y producto perfecto pero DPD con algún retraso.
La calidad del producto, muy buena y profesional. PouchDirect muy bien, salida rápida del almacén y envío. Aunque la recepción de los paquetes ha sido mala porque hemos tenido que ir a buscarlos a medio camino puesto llegaban con más de 2 días de retraso y eran urgentes. DPD y en España Seur, mal. Lo demás bien!
8. september 2017
Uopfordret anmeldelse
Besvarelse fra PouchDirect
Dear Miguel,
Thank you for your review. We appreciate your honest feedback, even when you are not 100% satisfied. We try to do everything within our power to get the shortest lead-times possible. Unfortunately we have to work with one the bigger logistic companies in Europe. We made the choice for DPD parcel service and we know that 100% on time delivery is not possible.we regrets the fact that your delivery had a 2 days delay, especially when you need the product fast.
We are happy with your feedback; 'PouchDirect service was nice, and the product was perfect. We are happy with PouchDirect and we will buy again, but our first experience with DPD in Spain, was bad.'
Regards,
PouchDirect
Besvarelse fra PouchDirect
It was our privilege to do business with you, and it would be our pleasure to continue serving you!
Todo el proceso ha sido muy bueno pero …
Todo el proceso ha sido muy bueno pero algún producto estaba un poco rallado.
15. juni 2017
Uopfordret anmeldelse
Besvarelse fra PouchDirect
Thank you for your positive review and thank you for choosing us. We will take your feedback into consideration and hope to serve you again in the future!
EXCELENTE
EXCELENTE, buen precio, calidad y rapidez de envio.
100% recomendado
5. april 2017
Uopfordret anmeldelse
Besvarelse fra PouchDirect
Thank you for taking your time to share your good experiences with us and your recommendations! We really appreciate your business and we look forward to serving you again in the future!
Es una empresa muy seria .
Recomiendo á todo emprendedor con poco presupuesto acudir al servicio como proveedor de esta empresa ,muy serios en cuanto a calidad y entrega .
29. marts 2017
Uopfordret anmeldelse
Besvarelse fra PouchDirect
Thank you so much for your 5 star rating! We operate mainly in the B2B sector where the quantities purchased are usually larger. But we think it is important that our pouches are available to everybody. We hope to serve you again soon!
Buen servicio, producto de calidad y rapidez
Me enviaron muestras sin cargo y el pedido muy rapido. Para poca cantidad sale un poco caro... pero tienen muchas medidas y modelos.
3. november 2016
Uopfordret anmeldelse
Besvarelse fra PouchDirect
Thank you very much for your feedback. We are glad to hear you have found the samples helpful and that you are very satisfied with the quality of our products and the (delivery) service received.
We operate mainly in the B2B sector where the quantities purchased are usually larger. But we think it is important that our pouches are available to everybody. For this reason the pouches can be ordered from a low minimum of 100 units, which is much lower than at most other companies. Please note that we are offering an attractive quantity discount & free shipping on orders over 1000 stand up pouches.
We sincerely appreciate your business and we hope to have the pleasure of doing business with you for many years to come!
Servicio muy satisfactorio
Llegaron a tiempo en perfectas condiciones
2. november 2016
Uopfordret anmeldelse
Besvarelse fra PouchDirect
¡Gracias for posting your great review! We sincerely appreciate your business and we look forward to continuing to serve you with the high-quality service you have come to expect from us!
Excelente
Servicio rápido y eficaz. Gran trato al cliente. Informado en todo momento del estado del pedido y del envío. Ojalá fueran todos los proveedores así.
19. juli 2016
Uopfordret anmeldelse
Besvarelse fra PouchDirect
Thank you very much for your recent purchase and your wonderful review! Our entire team is focused on delivering a superior customer purchasing experience and we are happy to read that you are very satisfied with our service.
We sincerely appreciate your business and we look forward to building a long-term business relationship with you!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.