If I could leave less than 1 star I would... the time and effort spent trying to claim my recent order (#4766358). I still haven't received it after a horrible 3 attempts from BROAD REACH/ASENDIA. S... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Quality of item is very good, packaging was protective and item was easy to put together. Only issue was tracking, but that was beyond their control. 3rd party they used took days to deliver package d... Se mere
I love all my new pictures! Great sale, easy to navigate website, lots of options (sizing & colours) and free shipping! Really enjoyed putting them up. I will definitely be ordering again when I redo... Se mere
Achat en ligne convivial. Livraison en deux colis. Tracking difficile à suivre pour 2 ième colis. Difficile de rejoindre le service à la clientèle, ai du m’y prendre à plusieurs reprises; pas de s... Se mere
3,7
Middel
744 anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Shipping was delayed and there was no…
Shipping was delayed and there was no useful information. We ended up buying another frame and then the order from poster store finally showed up. We now have an extra frame. Will not shop with poster store again.
27. november 2024
Besvarelse fra Posterstore
Hello Cris,
Thank you for sharing your experience with us. We sincerely apologize for the delays in shipping and any inconvenience this caused.
Unfortunately, the recent Canada Post strike significantly impacted delivery times, and we understand how frustrating this must have been. We strive to provide accurate and timely information, and we’re sorry to hear that this wasn’t your experience.
If there’s anything we can do to assist you further, such as guiding you through return options for the extra frame, please don’t hesitate to reach out to our Customer Service team. We’d be happy to help.
Your feedback is invaluable, and we’re committed to improving our services to ensure a better experience for all our customers.
\-Team Poster Store
Amazing poster
Posters are great! Nice quality! Buying from this company since my first apartment back in 2019! Now i’m my own house!
27. november 2024
Received as Pictured
Received as pictured and in a reasonable time frame. Would order again.
26. november 2024
Print quality and paper was below what…
Print quality and paper was below what I expected. Looks like it was printed on a home inkjet printer.
22. november 2024
Besvarelse fra Posterstore
Hi Emma,
We are truly sorry to hear that our prints did not meet your expectations. We take great pride in the quality of our artwork and materials, ensuring that each piece is produced to the highest standard. All of our prints are crafted on 200g/m² uncoated, age-resistant paper, designed to provide a premium, long-lasting finish. The matte surface not only prevents glare but also enhances the overall appearance of the artwork, giving it a refined and elegant look.
If you believe that the quality of your print may have been compromised due to a defect, we would be more than happy to assist you further. Please reach out to us via the contact page on our website, and our Customer Service team will be glad to help resolve the issue. We want to ensure that you are completely satisfied with your purchase and are committed to making things right for you.
Thank you for bringing this to our attention, and we look forward to assisting you further.
Team Poster Store
Easy to place order and fast shipping
22. november 2024
Good quality, dreamy pictures
Their products are very good quality, beautiful and dreamy pictures ! There is something for everyone ! I love it
23. november 2024
good resolution
22. november 2024
Bon service
L'item commandé a été bien reçu, livraison impeccable. L'affiche a été très bien emballé et aucun dommage.
22. november 2024
The WORST customer service
The WORST customer service I’ve experienced from an online company. They just “lost” my order and did not do anything to solve the issue. After demanding my money back, they finally agreed verbally, but I have yet to see the money back in my account. This store is set up like a fraudulent scam. I highly recommend taking your business elsewhere.
9. november 2024
Uopfordret anmeldelse
Besvarelse fra Posterstore
Hi VK,
Thank you for sharing your feedback on Trustpilot. We genuinely appreciate your input and are truly sorry to hear of this experience. Our goal is to provide a seamless and enjoyable shopping experience, and we regret falling short in your case.
We are committed to continuous improvement and carefully review all feedback to enhance our processes. Your comments will be shared with our team so we can address the issues you’ve raised.
If you have any further details or if there’s anything we can do to rectify the situation, please reach out to our Customer Service team directly. We’re here to help and would appreciate the opportunity to resolve your concerns.
Thank you once again for your feedback. We hope to restore your faith in us and provide the quality experience you deserve in the future.
Team Poster Store
L’entreprise est formidable et leurs va…
L’entreprise est formidable et leurs va produit est impeccables, de bonnes qualités et magnifique! Je ne suis jamais déçu lorsque je commande chez eux. ♥️
21. november 2024
All around awesome experience
Prints were beautiful, they got here in great time, frames are just what I wanted. Can’t wait for the next order!
20. november 2024
Mauvaise qualité
Les posters reçus sont de mauvaise qualité et je ne parle même pas du service client pour faire le retour!
20. november 2024
Besvarelse fra Posterstore
Hello,
We are truly sorry to hear that our prints did not meet your expectations. We take great pride in the quality of our artwork and materials, ensuring that each piece is produced to the highest standard. All of our prints are crafted on 200g/m² uncoated, age-resistant paper, designed to provide a premium, long-lasting finish. The matte surface not only prevents glare but also enhances the overall appearance of the artwork, giving it a refined and elegant look.
If you believe that the quality of your print may have been compromised due to a defect, we would be more than happy to assist you further. Please reach out to us via the contact page on our website, and our Customer Service team will be glad to help resolve the issue. We want to ensure that you are completely satisfied with your purchase and are committed to making things right for you.
Thank you for bringing this to our attention, and we look forward to assisting you further.
Team Poster Store
Besvarelse fra Posterstore
Hi Lois,
We're sorry to hear that our frames didn't meet your expectations. We take pride in offering high-quality, FSC® certified frames crafted with precision from responsibly sourced wood and metal. Our frames feature lightweight, shatterproof acrylic glass, which ensures durability and clarity for your artwork.
If you believe your frame has a defect, our Customer Service team is ready to help resolve the issue. Please reach out through our website's contact page. We appreciate your feedback and are committed to your satisfaction.
Team Poster Store
I like the frame styling
I like the frame styling. I frame my soft pastel paintings. They look great in the frame.
18. november 2024
Great quality…
The prints shipped in a protective container. The paper is thick and good quality. The print is good quality!
12. november 2024
Quality of prints were not great
Quality of prints were not great, the colour looked as if the printer was running low on ink.
Also the prints were not rolled properly when put in the shipping tube and had creases through them all that I could not get rid of.
13. november 2024
Besvarelse fra Posterstore
Hi Maggie,
We are truly sorry to hear that your posters were damaged during transport. We take great care to ensure that our products are packaged securely for shipping, whether it be in strong, durable tubes or flat packaging, depending on the size and nature of the order. Our goal is always to use the highest quality packaging materials to protect your items during transit and prevent any damage.
Rest assured, our Customer Service team will be in contact with you shortly to address this issue. With your input, we will work together to find the best solution and ensure that you are fully satisfied with your purchase.
Thank you for bringing this to our attention, and we appreciate your patience as we resolve this matter.
Team Poster Store
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.