Popmenu Anmeldelser 54

TrustScore 3 ud af 5

3,2

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 4 ud af 5 stjerner

Our success reps Amy and now Ana have been great and very helpful. Popmenu tools, menus maintenance and other functions good use more improvement. The layout tools for the blog and mass emails have i... Se mere

Virksomheden har svaret

Bedømt til 3 ud af 5 stjerner

When asked how our menu had been edited incorrectly they couldn't provide an audit trail. After being told how to import contacts with phone numbers to then learn that it was useless since we can't... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

They are they worst technology company I have ever dealt with. I signed on with them a week ago and have nothing but problems. I've lost customer service and faith because of Pop Menu. I have spent ho... Se mere

Bedømt til 5 ud af 5 stjerner

Popmenu has been great from start to finish. They've listened to our requests and feedback and made some really dynamic and beautiful websites for us. We've seen online sales go up drastically already... Se mere

Virksomheden har svaret


Kontaktoplysninger

3,2

Middel

TrustScore 3 ud af 5

54 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

User Friendly

User Friendly, Great Product!
Ashley Haney has been amazing! She is very knowledgeable an helpful!

9. september 2024
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Besvarelse fra Popmenu

Thanks for your review, Tony! We know how busy restaurant operators are. We want your experience with our tech to be as easy as possible with great results. Extra shoutout to Ashley on another job well done!

Bedømt til 5 ud af 5 stjerner

Hailey is a Great Rep

Everyone has been great from my rep Hailey to the support team. I also like that Popmenu is always evolving to keep up with the fast-paced tech world.

19. august 2024
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Besvarelse fra Popmenu

Thank you for this review, Denette! Hailey and team are here to help and do a great job. Innovation is an everyday occurrence at Popmenu, and we can't wait to show you what's next!

Bedømt til 5 ud af 5 stjerner

Amanda is so helpful!

Amanda is so helpful and talented at what she does.
She has amazing ideas and the ability to listen to what we are trying to convey as well. Super helpful. Great personality as well.

18. september 2024
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Besvarelse fra Popmenu

Thanks for your review, Maggie! We believe our Customer Success team is the best in the biz and are happy that you've had such a great experience. We're glad to have Amanda and her talents on our team!

Bedømt til 3 ud af 5 stjerner

Bang Average

When asked how our menu had been edited incorrectly they couldn't provide an audit trail.
After being told how to import contacts with phone numbers to then learn that it was useless since we can't text them unless they sign up through Pop menu platform.
Nothing that deters us from looking for a better option, but good enough to not leave all together.

11. september 2024
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Besvarelse fra Popmenu

Thank you for sharing your experience. Our team has reached out to address concerns and invite you to a special webinar highlighting exciting features that are coming soon. Hope to see you there!

Bedømt til 5 ud af 5 stjerner

My PopMenu Team delivered great ads…

All my media spots for this month were created, developed, & approved very quickly. My PopMenu Team did great work. "No Problems".

9. september 2024
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Besvarelse fra Popmenu

Thank you for sharing your experience, Jarrell! Our job is to make your job easier and we’re happy to hear we’ve succeeded.

Bedømt til 4 ud af 5 stjerner

Our success reps Amy and now Ana have…

Our success reps Amy and now Ana have been great and very helpful.
Popmenu tools, menus maintenance and other functions good use more improvement. The layout tools for the blog and mass emails have improved but are still fairly crude. The menus need the choice of several master menus so that their can be several location groups on different pricing tiers. Sometimes when I'm arranging the item order of the menus, ie-putting new items at the top, the items start scrolling and can't be stopped. We don't like that Google reviews can't be separated from the Popmenu reviews but Popmenu is currently working on that.

16. september 2024
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Besvarelse fra Popmenu

Thanks for your review, Breck! We're happy to hear you've received great support from Amy and Ana and have connected with our UX research team. They're excellent partners as we continue to evolve our offerings based on customer feedback and opportunities we see to accelerate growth for restaurants. We can't wait to show you what's next in our product roadmap!

Bedømt til 5 ud af 5 stjerner

Julio gets it

Julio gets it! He comprehends the customer issue or need and provides a quick solution

16. september 2024
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Besvarelse fra Popmenu

Thank you for your review, Bill! We agree, Julio gets it. We're committed to finding solutions as quickly as possible and appreciate your feedback!

Bedømt til 5 ud af 5 stjerner

I like Popmenu for the ease and use of…

I like Popmenu for the ease and use of modifying my website and their customer service support when I need it.

16. september 2024
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Besvarelse fra Popmenu

Thank you for your review, Scott! We know menu and website updates on the fly can be a challenge for many restaurants. We're glad we can make it easy for you!

Bedømt til 5 ud af 5 stjerner

Easy navigation

1. februar 2024
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Besvarelse fra Popmenu

Thanks for the great rating, Brenna! We strive to make tech that works for you and we're glad to hear we've succeeded.

Bedømt til 5 ud af 5 stjerner

Incredible customer service especially…

Incredible customer service especially in solving issues within the platform and making improvements!

11. september 2024
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Besvarelse fra Popmenu

Thank you for the great review, Sarah! We're proud to have the best customer service in the biz. We built—and are always enhancing—our platform based on feedback from operators like you. Please keep it coming!

Bedømt til 5 ud af 5 stjerner

My account manage Ashley Haney has been…

My account manage Ashley Haney has been great! She is very knowledgeable and always willing to help when I have an issue.

12. september 2024
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Besvarelse fra Popmenu

Thank you for sharing your experience, Alan! We pride ourselves on exceptional customer care and Ashley is a great example. We're here to help anytime.

Bedømt til 5 ud af 5 stjerner

10 Stars

I highly recommend Pop Menu. We have worked together for many years. Their customer service is second to none, and consistently outstanding, exceeding my expectations every time. As a busy restauranteur, they keep me on track on my marketing plans!

8. september 2024
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Besvarelse fra Popmenu

Your success is our success. Thank you for trusting us to help you grow your business and for this fantastic review, Mary Jane. We're proud to know we've exceeded your expectations!

Bedømt til 5 ud af 5 stjerner

AMAZING Pandan Burger

Of course I'm biased, since I own the place but I do also eat the food almost daily and since this review request came to me, I also pay for the food. Chef Mike made my Pandan burger amazingly. I have to say it's a top 3 burger in the city. Everyone needs to get one!

11. september 2024
Bedømt til 3 ud af 5 stjerner

Good for higher end restaurants

Everything’s great, can’t do social media posts or anything like that, but the most disappointing is the $1 online ordering charge.

12. september 2024
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Besvarelse fra Popmenu

Thanks for sharing this feedback, Riki! Our support team is here to help if you're running into any issues with posting on social media. They can also show you how to take advantage of our AI tool that automatically recommends social media content for you. We're also happy to talk through our approach to online ordering and how it favorably compares to other solutions.

Bedømt til 4 ud af 5 stjerner

Account managers have been great and…

Account managers have been great and very responsive. Platform is easy to navigate and learn.

9. september 2024
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Besvarelse fra Popmenu

Thanks for sharing your review, Elysha! We always want to make your job as easy as possible, and we're happy to hear we're making that happen.

Bedømt til 5 ud af 5 stjerner

Our client success manager Joshua Scott…

Our client success manager Joshua Scott is so professional and informative. Anytime we have a question it gets answered immediately. We have worked with him for about a year overall and have not one gripe.:)

11. september 2024
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Besvarelse fra Popmenu

Thank you for sharing this, Mashelle! So happy to see this rave review for Josh. He gets a lot of those!

Bedømt til 5 ud af 5 stjerner

Great customer service

Great customer service. Assistance with marketing. Excellent communication.

31. juli 2024
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Besvarelse fra Popmenu

Thank you for the great review, Kim! Our job is to help restaurants be successful and we love that your experience has been excellent.

Bedømt til 5 ud af 5 stjerner

PopMenu make on-line marketing a breeze

PopMenu provides us with our online website, oue membership program,email, text and social media marketing, Waitlist and eventually blogging capabilities.

With everything in one location, it makes our electronic presence easy to manage and track.

9. september 2024
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Besvarelse fra Popmenu

What a fantastic review, Craig! Thank you for trusting us with your marketing needs. We love that we've made marketing a breeze for you and can't wait to help you grow your business even more.

Bedømt til 5 ud af 5 stjerner

Popmenu has been great from start to…

Popmenu has been great from start to finish. They've listened to our requests and feedback and made some really dynamic and beautiful websites for us. We've seen online sales go up drastically already and we've only had it turned on for a short time. Before Popmenu our online sales at two locations were only a few hundred dollars per month despite busy in-house sales. That number is now several thousand per month and growing every week. I like all of the data that they provide and how easy it is to integrate to Toast. It saves me time and I love that!

9. september 2024
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Besvarelse fra Popmenu

What a terrific review, Tim! Popmenu is on a mission to help restaurants make a lot more money and save time. Thrilled to hear we’re helping you with both. Thanks for sharing.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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