We were a bit nervous about buying a pool liner on-line but we are very pleased with the product and especially with the measuring and fitting service provided by Wayne and Loz. We recommend having th... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Excellent after sales service when I needed help setting up my Navigator pool cleaner. As always, very prompt delivery. I highly recommend this company.
Virksomheden har svaret
I ordered a replacement dehumidifier which arrived promptly. However, there had been some changes at the manufacturers end so whilst it was the same product it was branded differently and did not come... Se mere
Virksomheden har svaret
Great Service - Winter Chemicals Needed a bit of a reminder on winterising my pool which they were able to provide over the telephone. Placed order for recommended chemicals that arrived next day, us... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Friluftsbad
- Leverandør af varmeudstyr
- Indendørs swimmingpool
- Online madbestilling
- Leverandør af terasseoverdækning
- Leverandør af vandpumper
Skrevet af virksomheden
PoolStore, UK online store for all your swimming Pool Products. Swimming pool chemicals, Intex above ground pools, pool covers, heaters, pool cleaning products and much more....
Kontaktoplysninger
Nutburn Road, SO52 9BG, North Baddesley, Storbritannien
- 02380734922
- Sales@poolstore.co.uk
- poolstore.co.uk
4,7
Fremragende
217 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
It’s not their fault but
It’s not their fault but the chlorine packaging was very poor. I ended up with chlorine spillage which was not good and took a lot of time to clear up and make safe. I’m not sure that I got it all. I did get a small refund but only after escalating. Hopefully this issue is being resolved. Previously I had many years of good service.
8. november 2023
Besvarelse fra PoolStore UK Ltd
Thank you for taking the time to leave a review. As previously discussed we sealed the container with tape around the lid, then sealed the bucket within a bag and shipped it in a box full of loosefill. Despite all this packaging, the carrier has managed to handle the package in such a way that some of the chlorine granules have spilled into the sealed bag. Once you informed us of this issue we did apologise and requested some photographic evidence of how the goods arrived with you. You told us that you didn't take any photos and that the spillage was now cleaned up. Without the photographic evidence, we couldn't take up this matter with our carrier, but despite this we did make you a goodwill offer for your inconvenience.
Besvarelse fra PoolStore UK Ltd
Thank you for taking the time to write a review. It is much appreciated.
Always reliable
Always reliable, good availability of products and speedy delivery. Also competitive pricing- I am pleased to have been a customer for over a decade now, receiving a consistently great service
28. oktober 2023
Besvarelse fra PoolStore UK Ltd
Thank you for taking the time to write a review. It is much appreciated, as is your loyalty to us as a regular customer.
Informative web site
Informative web site, very easy to order on line, delivered in 2 days ahead of schedule. So refreshing!
2. oktober 2023
Besvarelse fra PoolStore UK Ltd
Thank you for taking the time to write a review. It is much appreciated.
Top notch
I buy all my pool chemicals here. Cheapest and brilliant delivery times plus a helpful person on the end of the phone when you need one. Top notch
5. oktober 2023
Besvarelse fra PoolStore UK Ltd
Thank you for taking the time to write a review. It is much appreciated.
Besvarelse fra PoolStore UK Ltd
Thank you for taking the time to write a review. It is much appreciated.
Besvarelse fra PoolStore UK Ltd
Thank you for taking the time to write a review. It is much appreciated.
Really fast service
25. september 2023
Besvarelse fra PoolStore UK Ltd
We appreciate you taking the time to leave us a review, thank you.
First class service
3. september 2023
Besvarelse fra PoolStore UK Ltd
Thank you for taking the time to write a review. It is much appreciated.
Besvarelse fra PoolStore UK Ltd
Thank you for taking the time to write a review. It is much appreciated.
Excellent service as always!
24. august 2023
Besvarelse fra PoolStore UK Ltd
Thank you for taking the time to write a review. It is much appreciated.
Really impressed with the speed of…
Really impressed with the speed of delivery. Thank you.
3. august 2023
Besvarelse fra PoolStore UK Ltd
Thank you for taking the time to write a review. It is much appreciated.
Besvarelse fra PoolStore UK Ltd
Thank you for taking the time to write a review. It is much appreciated.
Besvarelse fra PoolStore UK Ltd
Thank you for taking the time to write a review. It is much appreciated.
Superb service
2. august 2023
Besvarelse fra PoolStore UK Ltd
Thank you for taking the time to write a review. It is much appreciated.
Besvarelse fra PoolStore UK Ltd
Thank you for taking the time to write a review. It is much appreciated.
Great selection
Great selection of products on the website and efficient, prompt delivery
30. juli 2023
Besvarelse fra PoolStore UK Ltd
Thank you for taking the time to write a review. It is much appreciated.
Besvarelse fra PoolStore UK Ltd
Thank you for taking the time to write a review. It is much appreciated.
The goods were received as ordered in…
The goods were received as ordered in excellent condition and arrived within the advised period.
We'll certainly use Poolstore again
25. juli 2023
Besvarelse fra PoolStore UK Ltd
Thank you for taking the time to write a review. It is much appreciated.
I cannot tell you how marvellous this…
I cannot tell you how marvellous this company is. I have pestered them with questions and worries about my pool, its liner, and the plumbing, and every time Jason and his team calm me down and set me straight. They have treated me like a member of their own family all we need now is the weather to enjoy our beautiful swimming pool!
1. august 2023
Uopfordret anmeldelse
Besvarelse fra PoolStore UK Ltd
Thank you very much for taking the time to leave us a review. It hasn't been any problem at all helping you with your questions and sourcing the various products required. Fingers crossed for some better weather soon, so that you can enjoy your lovely new pool.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.