Pointpicker Anmeldelser 299

Excellent communication and execution of the job taking a piano from Germany to the Uk. Only reason for one star less is because it was one person only and the company knew there is only one person from us to help at pickup which was not enough. I had communicated my concerns clearly and including details of the stairs involved but they went ahead anyway with just one person.

Everything worked out very well. They organized everything and delivered quickly and were very friendly! I can highly recommend!

Had to ship 2 larger items from Netherlands to Portugal and this was by far the best experience ever. Collected on Sept 27th and delivered Oct 3rd.
Communication from Lisa and Edgars very clear and timely, answers within 20 minutes on any questions. Both collection and delivery exactly at communicated time.
Definitely will use in the future!
many thanks

I used Pointpicker service to ship a bicycle from center of France to Lisbon Portugal.
Contact was efficient and quick, price reasonnable and the delivery achieved within 2 days after pick-up, on a Sunday morning !
Overall satisfisfaction with the service.

Reliable, collaborative, and friendly staff. Highly recommended for moving your belongings! I got my motorbike moved internationally, and all went smoothly.

I've used Point Picker a few times now and every time they have delivered everything in perfect condition and with dedicated and fast communication. I know I can rely on them to be efficient and that the things being shipped will be accounted for and safe. Can't recommend them enough.

Great experience. Clear communication via email. Always a very fast reply. Drivers arrival and delivery communicated approx 24 hours before and stayed true to promise. I transported a bike from the Netherlands to Denmark. Arrived in perfect condition.

It was the second delivery we did with PointPickers, again household item from Austria to Spain. Like the first time, Lisa from the office responded very quickly to all our questions and the transport was organized within a few days. The driver was also very friendly, communication was easy with him and he seemed to be very responsible.Nothing was lost or broken. I can definitely recommend this company and will use it again for the next delivery.

Very good service, could do a bit better on timely communications and delivery tracking

Transporte perfecto. El paquete llegó sin golpes ni desperfectos y en las fechas que habíamos acordado, incluso antes de la hora que venía en principio. Un placer usar este servicio y que haya ido todo de 10!!! Recomendable

Everything went well with the delivery of my TV.
They updated me every time there was a new step or piece of information.
Great service !

I am giving one star but I would like to give 0. Originally the sender of the packages was receiving the updates of shipping from Spain to the Netherlands. It was supposed to arrive Monday the 22nd of September so I didn't go to university all day since I was not quoted a time until Monday. They delayed for Tuesday 2pm - 3pm, so I had to skip another 4 university hours. Just before 2pm I was told that it would be delayed until 5pm - 6pm. Meaning I could have not missed more lessons. This is a huge dissappointment and I will not be using this service again, and I recommend no one does. Not to mention the estimated shipping time was from 10 - 14 days and it took 14 days. So not only was the delivery time really long but will all these inconveniences is ridiculous. Terrible service.

Update: When my parcels arrived the driver was very rude, angry about my review. I thought this behaviour was utterly unprofessional as I am simply stating what happened. Now, the 17th of October 2025 I was sent an email asking to remove this review, which further shows me the ingenuiety of this company.

Excellent communication. Bycicle was handled safe and secure. Driver was very friendly. Would definitively use their service again. Thank you very much Lisa, Normunds and everyone else at pointpicker!

Excellent service!!

My package was not delivered and they fail to answer why

Good communication, my request for information on the status of the shipment were always promptly answered. The staff is very friendly and competent. I will definitely use them again .

Clear communication from the start. Pick up and delivery on time. Courteous and helpful drivers. Asked to delay delivery a few days and they did it straight away.

Very experienced and reliable logistics…
Very experienced and reliable logistics company. Shipped my bike from Austria to Danmark and it arrived within a few days without any problem.
Very nice communication throughout the entire process.
The driver was very frendly and we got updates when he will arrave.
I would definitely choose this company again and entrust them with my property.
Thanks for the great delivery🙂

Top marks from me! They transported my 100 year old Rococo sofa from the deepest of the Swedish countryside to inner city London! The office was always there to answer my (many) questions and the drivers were friendly and reliable. I can warmly recommend them to anyone.

Impeccable delivery, great communication, I recommend