UPDATE to original review below - they did respond quickly to wrong goods. 2 day turnaround to get replacement. They used DPD this time; far, far quicker than EVRI. ---------------------------------... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The item purchased was Silverline Toilet Auger. This was very good value for money. It arrived on time. Item was packaged correctly. I will definitely purchase items in the future.
We were very pleased with the service we received from Plumbflex regarding our order of five Fernox Limescale Preventers (61015). The goods were competitively priced and exactly as described. They als... Se mere
Items received but delivered took too long. I placed my order on Saturday and paid extra for ‘express delivery’. It wasn’t delivered until the following Thursday. Nobody picks up the phone and my em... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
At Plumbflex, we are Plumbing and heating independents merchants dedicated to delivering a great experience for all your plumbing needs. Our focus is on providing great products at competitve prices. We proudly offer products from industry-leading brands such as Insinkerator, Monarch, Thomas Dudley, and Honeywell Home.
Kontaktoplysninger
Unit 32 longshot lane, RG12 1RL, Bracknell, Storbritannien
- sales@plumbflex.co.uk
- plumbflex.co.uk
3,9
God
200 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Everything went very smoothly
27. januar 2025
Best price
Item was the best price that I could find, free delivery, arrived promptly and well packaged.
27. december 2024
Excellent
Excellent. Easily found the part I needed on the website. Received the package following day!! Outstanding service. Thank you
31. december 2024
Uopfordret anmeldelse
Excellent transaction
Excellent transaction
Item arrived on time and well packaged. Price competative.
25. november 2024
Fast service
23. november 2024
Order cancelled
I ordered and paid for an expensive tool, and they have then taken a week to send a brief email to say it's out of stock and they've cancelled my order. No offer of any solution, or to source the item elsewhere. I have pointed out to them that they have a legal obligation to supply the item as per the purchase contract, and given them a chance to respond before leaving this review, but they haven't responded. I have been out of pocket £1000 for a week and a half now and still no refund. Avoid!
13. november 2024
Uopfordret anmeldelse
Excellent seller
Excellent seller. There were issues with DPD which I reported to Plumbflex and they responded quickly and got the matter resolved, and then followed up to make sure that I had received the item. Great communication throughout.
5. november 2024
Hot water
Good web site. Could see what I wanted easily. Easy purchase and excellent delivery
1. november 2024
Besvarelse fra Plumbflex
Hi Diane, thanks for your order. Nice to hear you are happy with your experience with us!
Besvarelse fra Plumbflex
Thanks for your sharing your feedback! Glad to hear you are happy with your order!
Good comprehensive site
Good comprehensive site, stocking the Condense-mate
I required for my oil boiler at a competitive price. Easy ordering and item delivered promptly.
Jenny, Hereford
10. oktober 2024
Excellent service
Excellent service, goods arrived promptly,fitted Radflex, awaiting results!
16. oktober 2024
Price inconsistency.
Salt 25kg online price was (and still is,18/10/24) £12.99. Went to buy at the shop, price had mysteriously increased to £17.99. No price check or explanation offered, so first and last visit to this dodgy outfit.
Edit: Ok, I'll accept it was a genuine mistake. Thanks for taking the trouble to reply.
15. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Plumbflex
Dear Geoff,
Thank you very much for coming to our shop. We apologise, but by mistake you were given the price including shipping, but when we went to tell you, you had already left and so we couldn't explain it to you.
We hope to see you again.
Regards,
Plumbflex team
All round brilliant experience
Fantastic prices , fantastic prices and staff are brilliant. Name dropping Jose, helped out so much with my order and constant communication with a slight delivery issue. Will 100% be ordering again.
8. oktober 2024
Besvarelse fra Plumbflex
Dear Jason,
Thanks you very much for your order and was a pleasure for us help you.
We hope see you again.
Regards,
Plumbflex team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.