Plumb2u Anmeldelser 

471
TrustScore 4.5 ud af 5

4,5

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 4 ud af 5 stjerner

What I saw when I ordered the part, on your web site, was a genuine Aqualisa part with the Aqualisa name clearly printed on the body of the part, matching the original one I had. The part that came wa... Se mere

Bedømt til 5 ud af 5 stjerner

I was weary after reading mixed reviews....I shouldn't have been. Ordered Monday 19th August,asked why still showing as ordered being processed next day.Emailed Tuesday asking when it will be despatc... Se mere

Bedømt til 5 ud af 5 stjerner

What a refreshing experience. I e-mailed in the evening to ask two rather detailed questions about model numbers and stock availability. First thing next day I got a clear, accurate and concise reply... Se mere

Bedømt til 5 ud af 5 stjerner

Excellent service, ordered an item from the website unfortunately the part No. didn’t match the photo. Call explained they understood, sent a prepaid returns label while they sorted out the website... Se mere

Virksomhedsoplysninger

  1. Butik med VVS-udstyr
  2. Butik med badeværelsesudstyr
  3. Marked for byggematerialer

Skrevet af virksomheden

We are plumbing and heating merchants. We supply a wide range of products such as shower pumps, water heaters, bathroom taps, electric and thermostatic showers, towel rails, heating controllers, thermostats, macerators and more. We offer an extensive collection of premier brands, including Salamander, Salus, Hyco, Polypipe, Bristan, Triton, Tapworks, Geberit, Insinkerator, Wirquin and Roca.


Kontaktoplysninger

4,5

Fremragende

TrustScore 4.5 ud af 5

471 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,5

Alle anmeldelser

(471)

49 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 2 ud af 5 stjerner

go elsewhere

Order a toilet seat from them which broke during installation. Despite following instructions, they didn’t care. This seat cost >£100 so simply wasn’t of the quality expected.

Wish I’d ordered from a different company with a more forgiving returns policy.

13. oktober 2023
Uopfordret anmeldelse
Plumb2u-logo

Besvarelse fra Plumb2u

Hello Dan,

Thank you for your feedback.

We are very sorry to hear your toilet broke when it was being installed however unfortunately our returns policy does not cover damages during installation.

We hope you managed to get this resolved in the end.

Kind Regards
Plumb2u

Bedømt til 5 ud af 5 stjerner

Great service, great value for money.

I emailed first to check and make sure the product I wanted was in stock as I wanted 6.
I received an answer almost immediately.
I confirmed my order and I received it within a couple of days. All perfect and I saved a total of £13 versus my usual supplier of the same product.
Highly recommended.
I shall return!

20. november 2023
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Dreadful Experience, Avoid at All Costs

I can't express how utterly disappointed I am with the abysmal service from this company. We ordered a boiler, and from the get-go, it was a nightmare. First, they sent us the wrong package, resulting in an agonizing additional week of waiting for the correct item to arrive.

When the long-awaited boiler finally showed up, our hopes for warmth and comfort were dashed. To our dismay, the boiler they sent was faulty. Our attempts to contact their customer service were met with nothing but frustration. For a whole day, we were left in the cold, both figuratively and literally, as they failed to answer our calls.

Desperate for a solution, we requested a replacement for the defective boiler. Shockingly, their response was to flat-out refuse and insist that we handle the issue by seeking repairs directly from the manufacturer. This left us in a precarious situation, enduring another week without heat or hot water.

To add insult to injury, we had to pay a gas engineer not once, but twice, to rectify the problems with our supposedly brand new and expensive boiler. The lack of accountability and customer care displayed by this company is nothing short of infuriating.

In conclusion, save yourself the hassle and steer clear of this company. Their incompetence and indifference to customer satisfaction have made this entire experience a regrettable and costly ordeal. I wouldn't wish this level of frustration and inconvenience on anyone.

16. oktober 2023
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Would give zero if could

Would give zero if could - part supposedly sent never received.

24. oktober 2023
Plumb2u-logo

Besvarelse fra Plumb2u

Hello Peter,

I am very sorry to hear your parcel has not been received. I can confirm your order was dispatched from us on the date of order and unfortunately its likely that the courier lost the parcel.
Subsequently, we dispatched another parcel to you following your email to us to advise your order hadn't arrived.

Kind Regards
Plumb2u

Bedømt til 5 ud af 5 stjerner

What a refreshing experience

What a refreshing experience. I e-mailed in the evening to ask two rather detailed questions about model numbers and stock availability. First thing next day I got a clear, accurate and concise reply, from Shaun Cooke. Excellent customer service, so I ordered the item via their website and it's now arrived correctly. Good price, very pleased.

20. oktober 2023
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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