What I saw when I ordered the part, on your web site, was a genuine Aqualisa part with the Aqualisa name clearly printed on the body of the part, matching the original one I had. The part that came wa... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I was weary after reading mixed reviews....I shouldn't have been. Ordered Monday 19th August,asked why still showing as ordered being processed next day.Emailed Tuesday asking when it will be despatc... Se mere
What a refreshing experience. I e-mailed in the evening to ask two rather detailed questions about model numbers and stock availability. First thing next day I got a clear, accurate and concise reply... Se mere
Excellent service, ordered an item from the website unfortunately the part No. didn’t match the photo. Call explained they understood, sent a prepaid returns label while they sorted out the website... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
We are plumbing and heating merchants. We supply a wide range of products such as shower pumps, water heaters, bathroom taps, electric and thermostatic showers, towel rails, heating controllers, thermostats, macerators and more. We offer an extensive collection of premier brands, including Salamander, Salus, Hyco, Polypipe, Bristan, Triton, Tapworks, Geberit, Insinkerator, Wirquin and Roca.
Kontaktoplysninger
Unit 1, Epsom Business Park, Kiln Lane, KT17 1JF, Epsom, Storbritannien
- 0303030 0115
- customercare@plumb2u.com
- plumb2u.com
4,5
Fremragende
471 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I placed an order for an Aqualisa…
I placed an order for an Aqualisa shower on the 5th of August which was competitively priced.
I did not pay for express delivery, however I did not receive the shower until the 12th and only then after chasing it.
12. august 2024
Uopfordret anmeldelse
ordered and delivered as needed
25. juli 2024
Excellent product delivered quickly.
4. august 2024
Uopfordret anmeldelse
Service was quick and efficient would…
Service was quick and efficient would use again
9. juli 2024
Uopfordret anmeldelse
Not as good as at first appears
Unfulfilled promised delivery date; poor description on site resulting in ordering the incorrect item; returns policy not permitted to return said incorrect item, after 14 days. No flexibility.
Update:
Plumb2U have responded, requesting my personal details so that they may respond to me privately. My response to them re this is: if you wish to re-evaluate your response and offer me the opportunity to return the item then I am all ears. However, if your private message to me is to simply repeat your first response then I see no point.
3. juli 2024
Uopfordret anmeldelse
A satisfied customer
The tap was bought privately, not a trade purchase, and I had no previous experience of Plumb2u. Finding what I wanted was straight-forward, ordering and payment were simple, the price was good, tracking information was given, delivery was fast, and an invoice sent. A painless experience, thank you.
10. juli 2024
Uopfordret anmeldelse
Product offered at a great price
Product offered at a great price. Quick delivery and easy to communicate with. Thoroughly recommended.
2. juli 2024
Uopfordret anmeldelse
Second time using this company and…
Second time using this company and great service and prices
29. maj 2024
After an initial hiccup with the order…
After an initial hiccup with the order of Roca toilet seats the product was well made as expected. And it wasn’t made in China!!!
28. maj 2024
Great product
Great product does what it says on the tin however service needs improvement too long for delivery
13. maj 2024
Uopfordret anmeldelse
Fantastic customer service
I ordered the concealed shower kit and the basing tap. Items delivered on time without the delivery charge.
Great customer service and communication.
I highly recommend them
3. maj 2024
Uopfordret anmeldelse
Excellent value & speedy delivery
23. april 2024
BUY ELSEWHERE
Product never arrived. No tracking information given apart from a general message.
Emailed after 2 weeks. No reply. Contacted through PayPal to request action/refund. Once that was in motion, refund very swift and communication via PayPal.
No mention of product never appearing
MAKE YOUR PURCHASES ELSEWHERE
9. maj 2024
Uopfordret anmeldelse
Great service
Odered for collection and was ready exactly as indicated collected and all as arranged, good price as well.
23. april 2024
What a great experience with this…
What a great experience with this company 🤩 always bit nervous ordering from somewhere I’ve not used before but they were the cheapest place I found online for a Hib ambience bathroom mirror so I highly recommend them as easy to order from and item arrived very quick, ordered Tuesday evening and arrived Thursday morning 👍🏼👍🏼 arrived in excellent condition
25. april 2024
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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