Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Virksomhedsoplysninger
Skrevet af virksomheden
PlayerFlow is a data-driven marketing agency specializing in player acquisition, retention, and revenue optimization for casino and iGaming brands. We help operators scale across 35+ global markets by combining performance marketing, advanced analytics, and lifecycle optimization strategies tailored specifically for the gambling industry.
Kontaktoplysninger
2,9
Middel
2 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
2,9
Fraud and scam
Buyer beware: based on our experience, we cannot recommend working with PlayerFlow.
Offering a refund, then ignoring the client after they accept it, later claiming that the refund is no longer possible, and repeatedly disappearing from communication is, in our opinion, completely unacceptable and highly unprofessional. Based on our experience, it is difficult to view this as anything other than scam-like behavior.
Here's what happened.
On June 26, we paid $3,000 for a test campaign after agreeing on all commercial terms with their manager, Sophie.
Only after receiving the payment, we were informed that the actual minimum budget was $5,000. We were offered two options: pay an additional $2,000 or receive a full refund.
Since this directly contradicted our original agreement, we chose the refund. From that moment on, communication changed completely. Our messages started being ignored, and after several follow-ups we were suddenly told that a refund was "no longer possible," while they continued insisting that we pay the additional $2,000.
After the manager stopped responding, we contacted the agency's director, Timur. On July 15, we informed him that if the refund was not processed, we would make this case public. He replied immediately and said the refund would be processed "on Wednesday."
Since then, three Wednesdays have passed. No refund has been received, and all communication has stopped again.
PlayerFlow is a public agency that actively participates in major iGaming industry conferences and presents itself as a reliable marketing partner. For that very reason, we believe companies in our industry should be aware of this case and exercise caution before transferring funds or starting cooperation with them.
If PlayerFlow resolves this issue and processes the refund, we will update this post accordingly.
26. juni 2026
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.