** update** comtact made, order on its way and a grsture of good will refund for the premium box and delivery. Thank you! Ordered over a week ago, paid extra and had no communication at all. So disap... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I just have to say how absolutely thrilled I am with my order from Plaque to Reality! From the very start, Cameron went completely above and beyond. I had left things very last minute for my son’... Se mere
Great product! Such as simple gift for a loved one or friend, but it’s fantastic. It came exactly as described, arrived in a timely manor, and the quality has maintained beautifully well! Would ve... Se mere
I have placed an order over a week ago for tracked 24 hour delivery. It has been 5 working days and am yet to receive the delivery. I have tried all methods of contact available. The live chat doesn’t... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Based in the UK, we sell personalised music plaques and social media award plaques! We've already sold nearly 5000 plaques and counting. Our handmade plaques make for the perfect gift for a loved one.
Kontaktoplysninger
21 Huntsmans Gate, PE3 9AU, Peterborough, Storbritannien
- plaquetoreality@gmail.com
- plaquetoreality.com
3,8
God
56 anmeldelser
Har besvaret 75 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Ordered not arrived
Ordered the item over a week ago and was supposed to arrive Wednesday to Friday today is Sunday and still nothing has arrived tried to contact the company multiple times over different ways but still no reply !!!! Poor service
27. november 2022
Besvarelse fra Plaque To Reality
Hi Tyler,
Thanks for your email yesterday, as I'm sure you can appreciate this Black Friday weekend has affected response rates.
I have replied to you via email, we have noticed delays this week due to Royal Mail strikes, we are sorry for this but these delays are out of our control.
We are confident your order will arrive in the next day or so.
Please let us know if we can be of any further assistance?
Thanks,
Cameron
Brilliant all rounders
Great people to deal excellent customer service , and great quality plaques at affordable prices always recommend these guys A*
26. november 2022
Besvarelse fra Plaque To Reality
Hi Mohammed,
Thanks for your recent review.
I have sent you an email for further details, if the plaque has arrived damaged or defective please contact us and we'll be able to offer a refund or replacement.
Thanks,
Cameron
Highly recommend!
Highly recommend!! customer service was really good and replied instantly to my questions and really happy with the plaque
Thank you so much!
17. november 2022
Uopfordret anmeldelse
The plaque arrived broken and it was…
Customer service was great. The first plaque arrived broken and they were more than willing to send another plaque.
27. oktober 2022
Besvarelse fra Plaque To Reality
Hi Raine,
Thanks for your review.
I believe the replacement plaque arrived safe and sound a couple of weeks, and that you were happy with the quality.
If you did want to update your review, we'd greatly appreciate it.
Thanks,
Cameron
There all came exactly to order and…
There all came exactly to order and there communications were exactly. Definitely will be using there services more often.
21. oktober 2022
Uopfordret anmeldelse
Fantastic quality will be buying again
9. oktober 2022
Uopfordret anmeldelse
Good product but no shipping update
30. september 2022
Besvarelse fra Plaque To Reality
Hi Oli,
Thanks for your honest feedback, great to hear that you love the product.
With regards to the shipping updates, unless you have chosen tracked postage, the only shipping update you will recieve is an automatic email notifying you that the order has been dispatched (this may get filtered into spam, hence why you might not have received anything).
I'm working on making the website a bit clearer for customers, and also sending out personal emails as opposed to automatically generated ones, to avoid it getting spammed.
Please let me know if you would like to discuss anything else?
Thanks again, Cameron
A really unique gift idea
A really unique gift idea, I love my Spotify plaque! Good quality product and delivery was really fast, I would highly recommend!
4. september 2022
Uopfordret anmeldelse
Just what my boy wanted…
Just what my boy wanted I don’t know why but he did! He is very happy and dreams to get the real thing one day!! Fast response on emails about the order and great service! Thanks
16. august 2022
I went for a YouTube plaque to…
I went for a YouTube plaque to celebrate 1000 subscribers on my channel, it came quickly and was better quality than I expected, cheers
5. august 2022
Uopfordret anmeldelse
Amazing product
Amazing product, my friend absolutely loved it and it came so quick for a handmade present! :)
3. juli 2022
Uopfordret anmeldelse
You get what you paid for
Poor communication in regards to delivery time an quality of plaque is low and seems very simple to make
28. juni 2022
Besvarelse fra Plaque To Reality
Hi Baiye,
Thanks for your review but I feel it's quite unfair. Your order was made at 3:30pm on June 20th, and posted the next day. As it's a handmade plaque, I would consider that a very quick turnaround.
All the best,
Cameron
I thought that the plaque was going to…
I thought that the plaque was going to be engraved but it is just a bit of plastic with vinyl letters stuck onto it which have already started to peel off.
20. juni 2022
Besvarelse fra Plaque To Reality
Hi Jon,
Thanks for your review.
Sorry for any confusion caused, we will make it clearer on the website.
If your plaque has arrived damaged or defective, please email plaquetoreality@gmail.com with a photo of your plaque and we can offer a replacement?
Thanks, Cameron.
Fab product
Fab product, excellent value for money. Speedy delivery too. Highly recommend
14. juni 2022
Besvarelse fra Plaque To Reality
Hi Justine,
Thankyou for taking the time to leave us a 5* review - it's much appreciated!
Please let me know if you need anything else in the future?
All the best, Cameron
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.