Pixie Wing Anmeldelser 

The products are excellent quality, and customer service is extremely prompt and helpful!

The necklace works perfectly. I have one for myself and use it for anytime I’m getting my hands dirty like in the kitchen or gardening. I have one for my daughter who works in the medical field and it works great for her and also when she goes to the gym, she doesn’t have to leave it at home or in her locker, especially if she comes from work. Bonus, it also doubles as a fidget toy. It works so well that there’s nothing I can add.

Excellent customer service! Very responsive, friendly, and helpful! I was sent the gold plated necklace instead of the white gold plated necklace and they resolved it very quickly for me.

I ordered from Pixie Wing as an anniversary gift for my fiancé, and the Vesta ring keeper has been perfect! She has a very hands on job, so it’s great to have a safe spot for her to keep her ring during the day. When an issue arose, customer service (Rog) was incredibly helpful to kind in their answers! They answer so quickly and the issue was resolved within just two emails! Would definitely order from them again.

Super ! Corespondence super!

Package received quickly. Simple, solid and practical product. Very convenient, Thankyou

The ordering process was extremely simple and straightforward. Unfortunately, through fault of my own, I managed to damage the clasps and needed a replacement. Luckily, the Pixie Wing Customer Support Team (Thank you so much Lesley) was extremely kind and understanding and managed to ship out a replacement chain within the day. Extremely satisfied with the quality of the chain and ring keeper, as well as the customer service. Highly recommend.

Excelente customer service and the quality of the necklace is outstanding!

Updated to 4 stars because I was refunded fairly swiftly once they finally looked into it, but it shouldn't really have taken me so long to convince them that something had gone wrong given that I identified a major bug in their system. They didn't acknowledge this at all.

edit post-response:

This feels oddly like gaslighting. I'm trying to point out a major bug in your website where you're effectively (perhaps unknowingly) stealing from people, and goodness knows how many times it may have already happened. It's not just a display issue as your response implies, the £100 gift voucher only registers as £75.12 ($100) on your website. I will email you a screenshot. SPEAK TO YOUR WEB DEVELOPER immediately and I would suggest you temporarily disable gift cards while you deal with the bug.

original review:

I bought a £100 gift card for a friend and received a $100 gift card. I tested it to be sure and it definitely only registers as $100 even though I was charged the full £100, meaning that Pixie Wing has effectively stolen about £20 through the conversion error. I wrote to them through PayPal and they have not responded despite several reminders. Luckily, as I went through PayPal and my credit card, I am protected, but Pixie Wing's lack of response is really disappointing. Especially given that I have a lovely necklace from them myself and thought I'd share the experience.

I ordered 2, one for my son and one for his fiancee. They are beautiful and just as described. They arrived quickly in a very nice bag and gift box.

I was a little skeptic because of all the instagram adds but it also was a perfect solutions to stop loosing my rings if it was real, an it is so much better than I thought! The necklace is so beautiful and it’s so easy to use! I can’t wear my rings at work or when I do pottery and when they are on the necklace I don’t even notice! It’s so perfect!!

Excellent fit and finish. Bought one for my wife and decided I needed one too.

I had been planning to buy a Pixie Wing necklace for quite some time but was hesitant due to the price. I finally took the leap and purchased one, and when it arrived it was beautifully packaged. The necklace itself was lovely – even better than I had hoped. The chain feels strong and high quality, and it looks great with my ring.

I did notice a couple of blemishes on the pendant, so I contacted customer service. They replied almost immediately and straight away arranged a replacement, which was incredibly reassuring. It was possibly the best customer service I have ever experienced.

Overall, it was definitely worth the price and is perfect for keeping my rings safe.

Excellent quality jewelry that feels like a magic trick. Customer service was great too.

I was impressed with Rog's swift email replies and excellent service. The "no questions asked" approach to warranty replacement is impressive to see, as many other companies will commonly look for any loophole to not warrant a product. I feel this helps to solidify my faith in the product and company when they are seen to back their product so well. Even after needing to submit a warranty claim, I still feel I will be back again in future to purchase other fantastic products they have to offer.
Thank you!

The care in the packaging and the quality of the item are excellent. I love the weight of it.

Lovely necklace, additional chain, and matching earrings. Could not be happier!!

Amazing customer service.
I was going through a hard week (the week of Valentine’s Day) and I was due to receive the pixie wing tear drop necklace for my wife on the 12th. Unfortunately, living in Oakland, a thief decided to help themselves to it. I was empty handed for v-day: I was devastated. I emailed customer service begging for assistance in the matter and they resent a new order!!!!! It came a few days later and my wife loves it (it matches her rose gold wedding ring) you guys made my day and thank you Lesley for consistent and immediate responses. God bless

The product is great and really we made. I ordered the longer chain and really liked it. My ring is 10.5 size and fits on the women's necklace.