pinkhoney.co.uk Anmeldelser 

179
•
TrustScore 3.5 ud af 5

3,6

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Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

I have bought back in April the brow detailer Ebony shade just to realise that the colour that they advertised in their website doesn't match at all with the one they have sent. The Ebony shade was l... Se mere

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Bedømt til 5 ud af 5 stjerner

Amazing customer service from Pink Honey. Nothing is too much trouble. I emailed with a query in regard to a lip pencil I usually order & I received the fastest response via email I probably ever... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Absolutely recommend and will definitely order from here again. I've got my brows items too dry because of hot summer transportation to Poland. I was right off replaced with brand new items which do n... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

5 star products with 5 star service!! I can’t thank the team enough for all the help theyve given me and so efficiently. I had a slight issue with my order so I emailed the team late Friday night, t... Se mere

Virksomheden har svaret

Virksomhedsoplysninger


Kontaktoplysninger

3,6

Middel

TrustScore 3.5 ud af 5

179 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Har besvaret 78 % af deres negative anmeldelser

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3,6

Alle anmeldelser

(179)

37 anmeldelser inden for de sidste 12 måneder

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Bedømt til 1 ud af 5 stjerner

Not the same colour as in website

I have bought back in April the brow detailer Ebony shade just to realise that the colour that they advertised in their website doesn't match at all with the one they have sent. The Ebony shade was looking more like dark brown coffee pigment and the one that they have sent is like black. I have never touched it again because it was too dark for myself until not long ago I tried it on again I took a picture and I compared it with the shade in the website, it is completely different and nothing to do with one another.

28. oktober 2026
Uopfordret anmeldelse
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Besvarelse fra pinkhoney.co.uk

Hi Victoria,

Thanks for bringing this to our attention. I'm sorry you feel the shades aren't accurate. We will take a look into this and see how we can improve the images. We do often see colour differences due to screen resolution and brightness, however I am going to raise this to the quality team to look into for you.

Thanks,

Bedømt til 5 ud af 5 stjerner

Love the new summer skin

Love the new summer skin, my skin has never felt so good when wearing a skin tint/foundation... so good x

8. oktober 2026
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Besvarelse fra pinkhoney.co.uk

Thanks for your kind review! We're so glad you love it!

Bedømt til 5 ud af 5 stjerner

Love pink honey!!

Love pink honey!!! A great product, lovely and lightweight on skin fresh and glowing,
I got summer skin brow honey and a sponge and girls, its amazing 🍯😍
Be ordering the powder puffs soon
Thanks pink honey 😊❤️

14. oktober 2026
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Besvarelse fra pinkhoney.co.uk

Thanks so much for the review! We're so glad you love your items.

Bedømt til 5 ud af 5 stjerner

5 star products with 5 star service!

5 star products with 5 star service!!
I can’t thank the team enough for all the help theyve given me and so efficiently. I had a slight issue with my order so I emailed the team late Friday night, they picked this up first thing Monday morning as the office is closed over the weekend. By the end of Monday day I had a new order sent out, can’t fault the service and the team are wonderful and polite.

12. oktober 2026
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Besvarelse fra pinkhoney.co.uk

Thanks so much for the review! Glad our team could assist get this right for you.

Bedømt til 5 ud af 5 stjerner

Absolutely love Pink Honey!

I genuinely love this brand, their products are unmatched! Their Brow Fluff is the best brow product I’ve ever tried for my super stubborn brows, and their lip liners are incredible, so creamy and blendable. Besotted is honestly the most gorgeous and unique lip liner shade I’ve used!

I also love their lipsticks, especially their matte nudes. The shades are beautiful, the whole aesthetic and packaging is gorgeous, and the prices are so affordable for the quality.

I recently had a small issue with an order and their customer service was amazing — they responded so quickly, sent the correct lip liner out straight away and even let me keep the original one. This specific order was made from TikTok shop and generally most brands make it so difficult to deal with these orders, but Pink Honey made it super easy and sorted it straight away after I had emailed them. Couldn’t ask for better service. 💕🍯

8. oktober 2026
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Besvarelse fra pinkhoney.co.uk

Thank you for the review! So glad you love our lip products!

Bedømt til 5 ud af 5 stjerner

Very Loyal fan of pink honey

Very Loyal fan of pink honey, after many many orders i have had to speak to customer services today as one of my items was missing from a parcel. The team at pink honey sorted within minutes no drama! excellent customer service. Thank you PH

8. oktober 2026
Uopfordret anmeldelse
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Besvarelse fra pinkhoney.co.uk

Thanks for the review! Great to hear our customer service assisted you so well. :)

Bedømt til 5 ud af 5 stjerner

Amazing customer service from Pink Honey!

Amazing customer service from Pink Honey. Nothing is too much trouble. I emailed with a query in regard to a lip pencil I usually order & I received the fastest response via email I probably ever had from a customer service team! They didn’t have my usual colour in stock however I was given a very close alternative shade to try.

The representative went above and beyond & nothing was too much trouble (even after emailing them again).
Genuinely love the products & receiving exceptional customer service is just the icing on the cake.

Thanks so much & I will remain a loyal Pink Honey girl x

6. oktober 2026
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Besvarelse fra pinkhoney.co.uk

Thanks so much for the review! We appreciate your love for PH!

Bedømt til 5 ud af 5 stjerner

Great customer service

Ordered multiple times from here
The brow fluff & brow detailer
- I had a slight problem with my last detailer and although I couldn’t find the order number/details for it they kindly sent out a new one anyway, great customer service

5. oktober 2026
Uopfordret anmeldelse
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Besvarelse fra pinkhoney.co.uk

Thanks for leaving a review! Glad our CS could resolve this for you,

Bedømt til 5 ud af 5 stjerner

Excellent customer service

Excellent customer service. There was an issue with the delivery of my order and it was rectified immediately. The products were purchased as a gift for my daughter and she is extremely happy with them so will be purchasing more in the future.

5. oktober 2026
Uopfordret anmeldelse
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Besvarelse fra pinkhoney.co.uk

Thanks so much for the review! Glad we could get your problems resolved promptly for you!

Bedømt til 5 ud af 5 stjerner

Fab product and customer service…

I had a small issue that I raised with the company and they sorted it out immediately
The lipstick was lovely and kept lips reallyoisturised and natural colour. Amazing customer service and that's a rare comment to make these days.

21. september 2026
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Besvarelse fra pinkhoney.co.uk

We're so glad our team could assist you! Thanks for the review!

Bedømt til 5 ud af 5 stjerner

Always loved pink honey products

Always loved pink honey products! Been using them for years! Always amazing formulas and always better than I expected! Their customer service is amazing also. 10/10.

15. september 2026
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Besvarelse fra pinkhoney.co.uk

Thank you for the review! So glad you love your items!

Bedømt til 5 ud af 5 stjerner

Pink Honey products are fab!

Pink Honey is amazing, I love the new brow detailer, its the best ive used to give me a natural brow hair look. Their products are beautifully packaged, affordable and every girl needs their products in their make up bag! Customer service is quick and they are more than happy to help with advice and queries. Love this company. Thank you pink honey 🩷

30. august 2026
Uopfordret anmeldelse
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Besvarelse fra pinkhoney.co.uk

So glad you love your brow detailer! Thanks for the kind review!

Bedømt til 5 ud af 5 stjerner

Absolutely recommend and will…

Absolutely recommend and will definitely order from here again. I've got my brows items too dry because of hot summer transportation to Poland. I was right off replaced with brand new items which do not depend on the heat and can be safely transported. Perfect customer service. It took Pink Honey few hours to reply me back, not couple of days. Absolutely satisfied!

21. august 2026
Uopfordret anmeldelse
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Besvarelse fra pinkhoney.co.uk

Thanks for the review! So glad we could get this resolved for you.

Bedømt til 1 ud af 5 stjerner

They remove negative reviews

If you are thinking to sock up like I did ,DONT.I bought 5 Pink honey Coco brow Powder in August 2026 and they all expire in October 2026.I posted the review and they deleted it a few days later.

19. august 2026
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Bedømt til 1 ud af 5 stjerner

Brow Glue is just Gloop!

Brow Glue is just Gloop!

I ordered the pink honey clear brow glue as have dark brows already and don’t need any tint. I have tried it 4 times, tried spraying the glue with water directly in the jar, tried just spraying the spoolie, tried wiping off excess…still always the same result: White residue all over my brows that makes them look gross! Also, when applying; the glue/ spoolie pull loads of hair out! Not good for the price! Would not recommend. So disappointed.

21. august 2026
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Bedømt til 5 ud af 5 stjerner

Fab products

Fab products! I use these on myself and my clients x

25. maj 2026
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Besvarelse fra pinkhoney.co.uk

Thanks for the review!

Bedømt til 1 ud af 5 stjerner

Absolutely shocking i will update with the singular reply

Hi
Recently bought a few products from you.
The 1st being the brow pen. I've not even had it a week an it's completely dried out and unusable
I did keep lid on an not in sunlight so there's no way that should happen
Secondary the cola cube brow. It is not even usable. When you use brush that came with it, nothing collected on it
I was, however pleased with the freckle pen and pixie nose (although I mistakingly ordered wrong shade, but that's my bad)
I absolutely expect a refund for the brow line pen and the cola cube brow pot thing
Yours faithfully

Ms Simone verey

HI,

So sorry to hear about the brow pen and cola cube brow issues.

Did you use an activator for the cola cubes? It is a water activated product so you can spray water into the pot, swirl your honey dipper around to coat the brush, and this will then make it usable. I am sorry to hear about the brow pen and I will have a new one sent out for you right away.

Please confirm your order number?

Kind Regards,
Pink Honey
Show quoted text

That was the one and only reply. I've emailed constantly. Klarna are now about to take £50 off me! It might be a new an up an coming company but this is shocking customer relations

Sorry the date was 4th may

14. maj 2026
Uopfordret anmeldelse
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Besvarelse fra pinkhoney.co.uk

Hi Simone, So sorry to hear about the isseus your having. I have raised this to CS to get this looked into and resolved ASAP.

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