I have bought back in April the brow detailer Ebony shade just to realise that the colour that they advertised in their website doesn't match at all with the one they have sent. The Ebony shade was l... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
I have bought back in April the brow detailer Ebony shade just to realise that the colour that they advertised in their website doesn't match at all with the one they have sent. The Ebony shade was l... Se mere
Virksomheden har svaret
Amazing customer service from Pink Honey. Nothing is too much trouble. I emailed with a query in regard to a lip pencil I usually order & I received the fastest response via email I probably ever... Se mere
Virksomheden har svaret
Absolutely recommend and will definitely order from here again. I've got my brows items too dry because of hot summer transportation to Poland. I was right off replaced with brand new items which do n... Se mere
Virksomheden har svaret
5 star products with 5 star service!! I can’t thank the team enough for all the help theyve given me and so efficiently. I had a slight issue with my order so I emailed the team late Friday night, t... Se mere
Virksomheden har svaret
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 78 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great products and responds extremely quickly to emails. Great communication and would highly recommend the company
I have bought back in April the brow detailer Ebony shade just to realise that the colour that they advertised in their website doesn't match at all with the one they have sent. The Ebony shade was looking more like dark brown coffee pigment and the one that they have sent is like black. I have never touched it again because it was too dark for myself until not long ago I tried it on again I took a picture and I compared it with the shade in the website, it is completely different and nothing to do with one another.

Besvarelse fra pinkhoney.co.uk
Love the new summer skin, my skin has never felt so good when wearing a skin tint/foundation... so good x

Besvarelse fra pinkhoney.co.uk
Love pink honey!!! A great product, lovely and lightweight on skin fresh and glowing,
I got summer skin brow honey and a sponge and girls, its amazing 🍯😍
Be ordering the powder puffs soon
Thanks pink honey 😊❤️

Besvarelse fra pinkhoney.co.uk
5 star products with 5 star service!!
I can’t thank the team enough for all the help theyve given me and so efficiently. I had a slight issue with my order so I emailed the team late Friday night, they picked this up first thing Monday morning as the office is closed over the weekend. By the end of Monday day I had a new order sent out, can’t fault the service and the team are wonderful and polite.

Besvarelse fra pinkhoney.co.uk
I genuinely love this brand, their products are unmatched! Their Brow Fluff is the best brow product I’ve ever tried for my super stubborn brows, and their lip liners are incredible, so creamy and blendable. Besotted is honestly the most gorgeous and unique lip liner shade I’ve used!
I also love their lipsticks, especially their matte nudes. The shades are beautiful, the whole aesthetic and packaging is gorgeous, and the prices are so affordable for the quality.
I recently had a small issue with an order and their customer service was amazing — they responded so quickly, sent the correct lip liner out straight away and even let me keep the original one. This specific order was made from TikTok shop and generally most brands make it so difficult to deal with these orders, but Pink Honey made it super easy and sorted it straight away after I had emailed them. Couldn’t ask for better service. 💕🍯

Besvarelse fra pinkhoney.co.uk
Very Loyal fan of pink honey, after many many orders i have had to speak to customer services today as one of my items was missing from a parcel. The team at pink honey sorted within minutes no drama! excellent customer service. Thank you PH

Besvarelse fra pinkhoney.co.uk
Is the first time I order from this business and I am very happy custemer service are very nice and helpful.

Besvarelse fra pinkhoney.co.uk
Amazing customer service from Pink Honey. Nothing is too much trouble. I emailed with a query in regard to a lip pencil I usually order & I received the fastest response via email I probably ever had from a customer service team! They didn’t have my usual colour in stock however I was given a very close alternative shade to try.
The representative went above and beyond & nothing was too much trouble (even after emailing them again).
Genuinely love the products & receiving exceptional customer service is just the icing on the cake.
Thanks so much & I will remain a loyal Pink Honey girl x

Besvarelse fra pinkhoney.co.uk
Ordered multiple times from here
The brow fluff & brow detailer
- I had a slight problem with my last detailer and although I couldn’t find the order number/details for it they kindly sent out a new one anyway, great customer service

Besvarelse fra pinkhoney.co.uk
Excellent customer service. There was an issue with the delivery of my order and it was rectified immediately. The products were purchased as a gift for my daughter and she is extremely happy with them so will be purchasing more in the future.

Besvarelse fra pinkhoney.co.uk
I had a small issue that I raised with the company and they sorted it out immediately
The lipstick was lovely and kept lips reallyoisturised and natural colour. Amazing customer service and that's a rare comment to make these days.

Besvarelse fra pinkhoney.co.uk

Besvarelse fra pinkhoney.co.uk
Always loved pink honey products! Been using them for years! Always amazing formulas and always better than I expected! Their customer service is amazing also. 10/10.

Besvarelse fra pinkhoney.co.uk
Pink Honey is amazing, I love the new brow detailer, its the best ive used to give me a natural brow hair look. Their products are beautifully packaged, affordable and every girl needs their products in their make up bag! Customer service is quick and they are more than happy to help with advice and queries. Love this company. Thank you pink honey 🩷

Besvarelse fra pinkhoney.co.uk
Absolutely recommend and will definitely order from here again. I've got my brows items too dry because of hot summer transportation to Poland. I was right off replaced with brand new items which do not depend on the heat and can be safely transported. Perfect customer service. It took Pink Honey few hours to reply me back, not couple of days. Absolutely satisfied!

Besvarelse fra pinkhoney.co.uk
If you are thinking to sock up like I did ,DONT.I bought 5 Pink honey Coco brow Powder in August 2026 and they all expire in October 2026.I posted the review and they deleted it a few days later.
Brow Glue is just Gloop!
I ordered the pink honey clear brow glue as have dark brows already and don’t need any tint. I have tried it 4 times, tried spraying the glue with water directly in the jar, tried just spraying the spoolie, tried wiping off excess…still always the same result: White residue all over my brows that makes them look gross! Also, when applying; the glue/ spoolie pull loads of hair out! Not good for the price! Would not recommend. So disappointed.

Besvarelse fra pinkhoney.co.uk
Hi
Recently bought a few products from you.
The 1st being the brow pen. I've not even had it a week an it's completely dried out and unusable
I did keep lid on an not in sunlight so there's no way that should happen
Secondary the cola cube brow. It is not even usable. When you use brush that came with it, nothing collected on it
I was, however pleased with the freckle pen and pixie nose (although I mistakingly ordered wrong shade, but that's my bad)
I absolutely expect a refund for the brow line pen and the cola cube brow pot thing
Yours faithfully
Ms Simone verey
HI,
So sorry to hear about the brow pen and cola cube brow issues.
Did you use an activator for the cola cubes? It is a water activated product so you can spray water into the pot, swirl your honey dipper around to coat the brush, and this will then make it usable. I am sorry to hear about the brow pen and I will have a new one sent out for you right away.
Please confirm your order number?
Kind Regards,
Pink Honey
Show quoted text
That was the one and only reply. I've emailed constantly. Klarna are now about to take £50 off me! It might be a new an up an coming company but this is shocking customer relations
Sorry the date was 4th may

Besvarelse fra pinkhoney.co.uk
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.