Jordan B. What an amazing staff member! From start to finish he ensured I was kept updated and also went the extra mile and exercised patience . Truly appreciated. My device was fixed within 2-5 days... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I'm just about to go into my 3rd year with LoveItCoverIt for my mobile insurance. The second year renewal was the same price as the first year & my 3rd year has seen a reduction in price due to a loya... Se mere
Virksomheden har svaret
NEVER use Pier Insurance, avoid them like a plague. Talking about having to jump through hoops, which without your phone, becomes exponentially more difficult. Asking for proof of purchase when the... Se mere
Virksomheden har svaret
I have recently upgraded my phone, sent an email to advise of this & was contacted straight away advising what information was required. This was forwarded to them & again have heard back very quickly... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
At Pier, we don’t just provide insurance, we build solutions that enhance businesses. With 5M+ customers protected, we specialise in Gadget, Travel, and Ticket Insurance, offering white-label solutions, embedded cover, and bespoke policies that fit seamlessly into your brand. Our expertise in product development, analytics, and claims management ensures an optimised customer experience. Backed by data-driven insights and cutting-edge technology, we help brands expand their reach, increase revenue, and deliver best-in-class protection for their customers. If your policy is underwritten by Pier Insurance, you’re covered by a trusted provider with decades of experience in delivering seamless insurance solutions.
Kontaktoplysninger
New Garrison Road, SS3 9BF, Southend-on-Sea, Storbritannien
- 0844 815 1010
- info@pierinsurance.com
- pierinsurance.com
4,5
Fremragende
245 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Simple and easy.
Very quick and simple switch over of my insurance to my new device. Given a loyalty discount aswell for staying with the same company, very pleased!
19. april 2021
Uopfordret anmeldelse
Besvarelse fra Pier insurance
Dear Claire,
We’re glad to hear that you are happy with the service provided
The Pier insurance team
Excellent service !
15. april 2021
Uopfordret anmeldelse
Besvarelse fra Pier insurance
Dear Ms Hall,
We’re glad to hear that you are happy with the service provided
The Pier insurance team
Absolutely brilliant
Absolutely brilliant. Quick and easy to update my new phone on the insurance policy. Customer service excellent!
13. april 2021
Uopfordret anmeldelse
Besvarelse fra Pier insurance
Dear Hannah
We’re glad to hear that you are happy with the service provided
The Pier insurance team
Super customer service
Emailed to ask for changes to be made to my policy and within the hour and a few emails all was sorted. Well pleased with the customer service
Well done!!
13. april 2021
Uopfordret anmeldelse
Besvarelse fra Pier insurance
Dear Michael,
We’re glad to hear that you are happy with the service provided
The Pier insurance team
Excellent service
Excellent service, prompt email response and excellent value for money
12. april 2021
Uopfordret anmeldelse
Besvarelse fra Pier insurance
Dear Cresia,
We’re glad to hear that you are happy with the service provided
The Pier insurance team
Excellent customer service
Excellent customer service, great value packages. Long standing happy customer. Thank you
12. april 2021
Uopfordret anmeldelse
Besvarelse fra Pier insurance
Dear Sheridan,
We’re glad to hear that you are happy with the service provided
The Pier insurance team
Cover for upgrades easily sorted
Very easy to sort out new cover for my upgrades via email with a same day response and a loyalty discount. Super service.
9. april 2021
Uopfordret anmeldelse
Besvarelse fra Pier insurance
Dear Lisa,
We’re glad to hear that you are happy with the service provided
The Pier insurance team
Very quick response time and friendly
8. april 2021
Uopfordret anmeldelse
Besvarelse fra Pier insurance
Dear Abbie,
Thank you for sharing your experience, this is great to hear.
The Pier insurance team
Excellent service
Excellent service from Love it cover it when updating a new phone 😊
7. april 2021
Uopfordret anmeldelse
Besvarelse fra Pier insurance
Dear Stephen,
Thank you for sharing your experience, this is great to hear.
The Pier insurance team
Excellent customer service from Daniel…
Excellent customer service from Daniel and Susan. Very helpful, amendment to policy was speedy and efficient.
7. april 2021
Uopfordret anmeldelse
Besvarelse fra Pier insurance
Dear Linsdey,
Thank you for sharing your experience, this is great to hear.
The Pier insurance team
5* service
Daniel responded to and processed my claim within and hour of it being submitted. I had confirmation that my claim had been accepted and a new phoned dispatched all on the same day. Brilliant service very happy!
27. marts 2021
Uopfordret anmeldelse
Besvarelse fra Pier insurance
Dear Marysia,
We’re glad to hear that you are happy with the service provided.
The Pier insurance team
After long trying to contact, Simon Supervisor was able to reach me out and resolve my issue
Good contact
19. marts 2021
Uopfordret anmeldelse
Besvarelse fra Pier insurance
Dear Daniel,
Thank you for taking time to update your review and happy to hear this has been resolved.
The Pier insurance team
highly recommended
Straightforward and easy to deal with company backed up by pleasant and competent employees.
Highly recommend Love It Cover It for any mobile insurance.
A very quick, efficient and professional service - was assisted by Joshua. Thank you!
11. marts 2021
Uopfordret anmeldelse
Besvarelse fra Pier insurance
Dear Elena,
Thank you for sharing your experience, this is great to hear.
The Pier insurance team
So helpful and such quick replies to…
So helpful and such quick replies to any questions! Joshua dealt with my queries and was great.
2. marts 2021
Uopfordret anmeldelse
Besvarelse fra Pier insurance
Dear Alana,
Thank you for sharing your experience, this is great to hear.
The Pier insurance team
Joshus was prompt in replying and a…
Joshus was prompt in replying and a great help. Would recommend. :)
23. februar 2021
Uopfordret anmeldelse
Besvarelse fra Pier insurance
Dear Chloe,
We’re glad to hear that you are happy with the service provided.
The Pier insurance team
Very efficient and friendly approach
Very efficient and friendly approach
Always helpful the third time I rang my query
Thank you for your good service, I am a satisfied customer
16. december 2020
Uopfordret anmeldelse
Besvarelse fra Pier insurance
Dear Jane,
We really appreciate you taking the time to leave us a review
The Pier insurance team
The service from Pier insurance
The service from Pier has been brilliant, everybody has been so helpful, polite and generally a pleasure to talk to. The online forms and e-mails also top class.
Thanks for your advice and communication throughout.
11/10 for performance. Would highly recommend your services.
8. december 2020
Uopfordret anmeldelse
Besvarelse fra Pier insurance
Dear David,
We’re glad to hear that you are happy with the service provided.
The Pier insurance team
Very quick response to get my cover in…
Very quick response to get my cover in place
30. november 2020
Uopfordret anmeldelse
Besvarelse fra Pier insurance
Dear Gary
We’re glad to hear that you are happy with the service provided
The Pier insurance team
Whilst it can be challenging in a Covid…
Whilst it can be challenging in a Covid environment, claim handler was thoroughly professional and accommodating
23. november 2020
Uopfordret anmeldelse
Besvarelse fra Pier insurance
Thank you for sharing your experience, this is great to hear.
The Pier insurance team
Helpful both in terms of website and…
Helpful both in terms of website and phone operator. Good insurance cover, good price.
20. november 2020
Uopfordret anmeldelse
Besvarelse fra Pier insurance
Dear Flisshide,
Thank you for sharing your experience, this is great to hear.
The Pier insurance team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.