I contacted Phones4U.com as I was being sent a sim I didn't request through a transaction via a different company that I had made. Apparently it was part of the offer that I hadn't noticed. I contacte... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Very good service and phone help service they have, and a fast 5G network. The help service is always there for your needs.
Virksomheden har svaret
I have been sent to SIM card and no idea why. Looking at other comments it seems that because I have sold a phone to We buy any phone this was included in the deal. I do not need the Sim card. I do no... Se mere
Virksomheden har svaret
Harry you are excellent at your job. I had a panic on last night after I found out my daughter ordered a SIM card in error without me knowing while I was in hospital. I came home to a bill and didn’t... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Phones4u.com is a new mobile airtime-only brand that offers unlimited minutes, calls and UK data with a hassle free, no ties contract!
Kontaktoplysninger
Ridown Building, Fulcrum 2, PO15 7FN, Fareham, Storbritannien
- support@phones4u.com
- phones4u.com
4,2
God
63 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
As with other reviews I did not order…
As with other reviews I did not order nor want the SIM card or number you sent me. Cancel all correspondence immediately
26. januar 2025
Uopfordret anmeldelse
Besvarelse fra phones4u.com
Hi David,
Thank you for taking the time to leave your review.
The SIM card is an option that appears in the WeBuyAnyPhone.com checkout, when trading your phone. We are offering unlimited data, texts and minutes FREE for one month and then £20 per month, after.
If the SIM was dispatched to you, the deal would have been taken.
However, phones4u.com are hassle free which means there is no contract and you can cancel at any time.
Please speak to our team at support@phones4u.com or you can reach them via live chat between 8:30am - 5:30pm and they will be able to process a cancellation, if that is what you wish.
Many thanks,
The phones4u.com team.
Hello I have not asked for a SIM card …
Hello I have not asked for a SIM card from you or a phone and have not received anything on the post - I don’t need a new number - or a phone not sure what is going on ? I don’t have an account with you please cancel all - I have now received 2 SIM card of which I didn’t request any ref mob no you have given me 07907729417 please can you cancel all
20. januar 2025
Uopfordret anmeldelse
Besvarelse fra phones4u.com
Hi Linda,
Thank you for giving us this information. In order to cancel your services, please contact our customer experience team via live chat at https://phones4u.com/ or you can pop the team an email via support@phones4u.com.
Many thanks,
phones4u.com team
I didn’t want to buy a SIM card when i…
I didn’t want to buy a SIM card when i got the email i immediately emailed saying i want to cancel and they have done nothing
30. december 2024
Uopfordret anmeldelse
Besvarelse fra phones4u.com
Hi,
We are sorry to learn of the problems you have been facing. We take these kinds of reviews seriously and will do all we can to rectify the issue you have faced. Please can you provide further information for us to locate your account.
Kind Regards,
phones4u.com
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.