Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Phoenix AutoBulbs supply car bulbs, H1/H4/H7 headlight bulbs and other motoring accessories with Free UK delivery
Rankine Road 6, RG24 8PH, Basingstoke, Storbritannien
2,1
10 anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Ordered Headlight bulbs on 28-2-2018 and have not received these as of 14-3-2018 even though I paid extra for the 1-2 day delivery. Have tried contacting them several times through the phone and email but phone sounds crackly and seems it puts you through to answer machine. No response to my emails at all either. Strange thing is I have purchased from these in the previous years and have no problems at all until now
I ordered a pair of GE Megalight Ultra premium bulbs in early January. They were listed as dispatched on the Dotcom Discounts (the name Phoenix Autobulbs trades under) the next day. By the last week in Jan, nothing had arrived. An email through PayPal got no response. I raised a dispute through ebay, and on 8th Feb they upheld my complaint and refunded me. The same day a package arrived from Pheonix Autobulbs/Dotcom Discounts. It contained a GE Megalight box, with two Sylvania bulbs in it. It's hard to see this as anything but a deliberate attempt to cheat a customer. I have emailed them for their comment, but their mailbox is full and the email bounced back. I won't be doing business with them again.
Terrible!
No communication and no delivery!
Refuse to answer email or phone!
AVOID
DO NOT BUY ANYTHING FROM THIS COMPANY!
Ordered items 30/11/2017 - over £50's worth, not delivered 15/12/2017 despite being overnight delivery. Emailed three times - no reply. Phoned and managed to speak to someone and promised they'd get back to me -
they didn't. Phone not usually answered and but finally got through to someone asking a refund they said "not prepared to do anything as not in the office. We're a website based company". Website says 8am to 8pm 7-days a week, which is a lie - they appear to be a one person operation. Text them details of my order previously but was asked to text them details! Despite website promising great customer service, full money back guarantee, etc. etc. person on phone very confrontational, argumentative and basically rubbish customer skills.
You have been warned - don't buy from them
paid £27 for 2 bulbs with no delivery , not replying back to
emails, not picking up phone.
update..... bulbs arrived after 17days , also click top of web page it will tell you ... this site is not safe, use paypal maybe get money back if you dont get the goods.
completely shambolic, order taken, nothing received, phone never answered, emails ignored, now having to claim refund through paypal, what a waste of my time over a small purchase.
I ordered 3 lots of bulbs from this company and have left a voicemail asking for information about others. I have had no response, their telephone is never answered and I have received no bulb. What a shambles!
Ordered some bulbs which never arrived. Emails bounce back. Web form not replied to. Phone number goes straight to answer phone. Luckily I paid with PayPal and have opened a dispute.
Please avoid and report to trading standards. I wish I'd researched these people before using their website. I ordered some bulbs over a month ago. Nothing has turned up. I have emailed, called lots of times, left messages with my contact details, still no contact from them. I have opened a paypal case and hopefully will get my money back. This site is a scam.
REPORT THEM and get them closed down.
Product arrived 7 days late despite paying extra for 1-2 day "UK priority despatch" as needed urgently! When order eventually arrived I had to send it back as I had been forced to buy locally. Rang the returns number as requested and was confronted by a hostile, aggressive, argumentative, obnoxious Glaswegian woman, with the Customer Service skills of a dead goldfish, who suggested that I should take up the late delivery issue with Royal Mail myself! They refused point blank to refund my own postage costs and eventually refunded the product cost after I had sent a letter threatening legal action. There has been no apology of any description from this dreadful company - Avoid them at all costs - unless you like being verbally abused on the phone of course.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
