I’ve really enjoyed working with PHMG. The team is supportive, easy to communicate with, and always goes the extra mile to ensure everything runs smoothly. Their service and dedication make them a gre... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
PHMG was a pleasure to work with. They are professional and efficient. A few brief meetings to discuss our needs and they delivered exactly what we were looking for. Luigi was a great project manag... Se mere
This was an AMAZING experience. Maddison help answer every question I had and made sure I understood the product. Cameron also was very accomodating. He understood when I wanted voices changed and ver... Se mere
Before we had our Account Manager, Bailey Halligan, it felt like we weren't getting any good use out of PHMG. It was a nightmare to switch recordings, took entirely too long to process requests, and t... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
PHMG helps businesses around the world revolutionise customer connections by uniting audio, strategy, and technology to deliver unmatched customer experiences.
Kontaktoplysninger
Oakland House, Talbot Road, M16 0PQ, Manchester, Storbritannien
- client-care@phmg.com
- phmg.com
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I’ve really enjoyed working with PHMG
I’ve really enjoyed working with PHMG. The team is supportive, easy to communicate with, and always goes the extra mile to ensure everything runs smoothly. Their service and dedication make them a great
Very responsive when I needed to get…
Very responsive when I needed to get new ads scheduled.
Super Helpful
We have used the Company for some years now and the service is always spot on
Really good experience working with…
Really good experience working with Patrice.
Christopher did a great job in making…
Christopher did a great job in making some recommendations as to how we can better our customers experience upon calling into our business
Great Service!
Always professional and great service! I would recommend PHMG!
Excellent Service
Michael Thornton was thorough and very efficient. He communicated all aspects of the service clearly and explained procedures eloquently. It is a pleasure to work with Michael.
Weird experience
Weird experience, weird "customer service"
In the time that we were under contract with them my point of contact changed 6 times. I never knew who I should reach out to and their website is not useful. When we let them know we did not want to renew our contract with them, the boy who said he was client care rep got very defensive and weird. He was trying to bully us into keeping services from them but to be honest their services are not even close to worth the money for us. My biggest complaint though is that they are completely ignoring my request for written confirmation that they do not need anything more from us to cancel and instructions on what to do with the equipment we have from them. Very unprofessional and just straight up weird. I've read a lot of reviews from people that sound like they've had very similar experiences with them. I would seriously caution anyone considering their services.
Megan ROCKS
Megan, our account manager is wonderful. Quick to respond, proactive in approach, and gets work done. Enjoy my work with her.
Worked with Ethan all postitives
Seamless and Efficient
PHMG was a pleasure to work with. They are professional and efficient. A few brief meetings to discuss our needs and they delivered exactly what we were looking for. Luigi was a great project manager and ensured that the implementation was seamless. There was absolutely no disruption to our phone system or business in any way.
Lorna and PHMG are fantastic!
Lorna is my rep, and she is fantastic! Super efficient, thorough and conscientious! I love my PHMG messages, and the professional, high-quality image it provides for my company. It has been a joy to work with this company!
I was unaware that we had a contract…
I was unaware that we had a contract with this company when I took the Business Over, even though we had used them for 10 years. I missed the cancellation deadline; it was rolled over for another 36 months, and they refused to cancel! I agreed it was my mistake, but they said they would not cancel and would continue charging for an unwanted service, which they did for 3 years.
They have no loyalty or understanding. I am sure there are better companies out there.
It's all about the experience!
Christopher Grant was engaged and pro-active with helpful tips and insights. (He also has a fantastic accent which is delightfully fun!)
Great Customer Service Experience
Lorna, our Acct Manager, goes above and beyond to help us out with all of our needs and questions.
The team responded quickly and assisted…
The team responded quickly and assisted professionally.
Great team and support at PHMG
working with our account manager, Alastair is great, he's fun and friendly and is extremely helpful.
Michael was super pleasant and…
Michael was super pleasant and friendly. Not only friendly, but very knowledgeable and asked all the right questions to ensure our company had what we needed.
Dodgy dodgy dodgy
Dodgy dodgy dodgy, complete waste of time!!! don't sign up to this company we were with them for 4 years didn't hear a thing from them till we decided to cancel the account then they rang and harassed me multiple times a day to pay the remaining balance on the account and now they are trying to charge us more money to close the account.... We were supposed to get two updates a year on our account so we could make changes and nothing...... didn't hear from them once over the time period at all!!!
This company is a scam!!!!!!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








