Rude, unprofessional. Called off a withheld number 40 mins before our viewing and due to not answering kept ringing. When answered asked us to come early ie now !!! Got to the property at the planne... Se mere
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Se, hvad kunderne siger
We were the buyers (not the seller’s clients), but honestly Samantha was fantastic throughout the whole process. She kept us in the loop more than our mortgage adviser + solicitors, always making... Se mere
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We had ten months of excellent service from Phillips George. The whole team was excellent and completely dedicated to our successful sale. They worked with professionalism and expertise at all times,... Se mere
Virksomheden har svaret
The fact that we have used Phillips George twice in 2 years speaks volumes. The recent sale of our property was trying to say the least but Clare’s determination to get over the line was excellent. He... Se mere
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Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Phillips George Estate Agents is one of the leading independent estate and letting agents in Leicestershire, having built our reputation based on experience, knowledge and excellent customer service. We have combined this approach with the use of the latest technology to ensure our clients receive the best advice along with the most modern forms of advertising. Our ethos delivers speed, best price and the right applicants, whether you are selling or renting your home. If you are buying or selling a property, or you are a landlord looking for new tenants, investment advice or reliable property management, Phillips George provides expert results and prompt service from our highly regarded property professionals. Visit our contact page or call 0116 216 8178 today to speak with a member of the Phillips George team.
Kontaktoplysninger
46 Long Street, LE18 2AH, Leicester, Storbritannien
- 01162168178
- info@phillipsgeorge.co.uk
- phillipsgeorge.co.uk
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THANK YOU
I would like to thank everyone at Phillips George for their excellent customer service in selling my Dad’s house.
The whole process went smoothly. Photographs and description of house were great and I was kept updated all the time on the progress of the sale.
The whole team were always at the end of the phone if help or advise was needed.
I cannot express enough how friendly and professional the team is.
I would not hesitate in using Phillips George again.
Many thanks
8. februar 2022
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Hi Graine. What a lovely review, thank you. You were so lovely to deal with and i think we had a great result selling your Dad's property. Thank you again for your business and you know where we are if you need us in the future.
First time seller
Having never sold a house before I had no idea what needed doing. Thankfully Clare and her team guided me through the whole process and were very good at keeping me updated all the time. The sale took a lot longer than it should have but this was down to the buyers and I was still updated whenever there was anything to tell me. I would absolutely recommend and use Phillips George again
4. februar 2022
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Hi Alan. Thank you so much for the review. It was a pleasure helping you sell your home. Thank you so much for your business and all the very best for the future.
Sale of parents property
The process of selling my parents house was dealt with extremely competently by Clare and the team at Phillips George.
I,acting as power of attorney anticipated many problems but they made the whole process a painless experience keeping me fully updated and replying promptly to any queries.
I wouldn't hesitate to recommend the team who I found to be friendly and very knowledgeable.
21. januar 2022
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Hi Alison. Thank you very much for your review. It was a pleasure to help you with the sale of your parents property. If you ever need an estate agent again then we'd love to be on hand to help.
Excellent professional service!
Excellent service! Our house was sold quickly and professionally, I shall recommend Phillips George estate agents in future. Thanks Claire.
12. januar 2022
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Hi Matt. Thanks so much for the review. I'm pleased you were happy with the service we provided. You were great clients to deal with and thank you very much for your business! All the very best for the future!
Thank you for the exceptional service…
Thank you for the exceptional service we received from Clare and her team at Phillips George Estate Agents.
A friendly,knowledgeable and professional business working hard and providing us with regular updates at all stages of our house sale,which sold quickly,exceeding our expectations.
Very highly recommended.
8. januar 2022
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Hi Lisa, thank you for your kind review. It was a pleasure working with you and we wish you all the best for the future.
Absolutely faultless service
Absolutely faultless service, i would recommend Phillips george to anyone, from start to finish the team we’re brilliant, always keeping us informed of progress and answering all our questions. 5 star service, thanks very much
24. november 2021
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Hi Darrin. Thank you so much for your review. It was a pleasure helping you move and i hope you are very happy in your new home. Thank you again for your business and all the very best for the future.
Absolutely brilliant job on my house…
Absolutely brilliant job on my house sale. They found buyers within the first week and ensured I got the asking price for my property. Nothing was too much trouble for these guys. They recommended my solicitor and gave me gentle nudges when I had forgotten to send paperwork. Daniel and Arj in particular were a pleasure to do business with. I honestly can’t praise these guys enough.
1. november 2021
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Hi Sharlene. Thank you very much for your kind review. It was a pleasure helping you move. We hope you are very happy in your new home for many years to come!
Excellent Service
Philips George `Wigston Branch`
`A real game changer.`
We cannot praise Clare & team enough.
Professional, curtious, and determined from start to finish in dealing with the sale of our property.
What I especially liked is that the team
`Do not suffer fools gladly` so you can rest assured they are on your side 100% whatever happens.
Emails were always replied promptly as were our phone calls.
We have recommended Phillips George to friends and family and we will continue to do so.
In my opinion, Phillips George were worth every penny they earnt in the selling of our house.
Who`d ever thought I`d say that about an
estate agent !
As I Say `A Real Game Changer` in the world of estate agents !
Excellent service from Philips George.
Thank-You
20. oktober 2021
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Hi Vincent & Tina, thank you for your kind words. Its been a pleasure working with you and everyone at Phillips George wishes you both all the best for the future.
From start of contact to the Final…
From start of contact to the Final Goodbye. SOLD. The service and Professionalism was far above anything I have received before from an Estate Agent. Especially in Wigston.
Many Thanks to All the Team,especially Sam.
A pleasure to Recommend a Company that Do It Right
8. oktober 2021
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Hi Paul. Thank you for your kind review. It was a pleasure helping you get the property sold. We're really pleased you were happy with the service you received. If you ever need us again you know where we are!
Simply the Best
Having dealt with most of the team at Phillips George(special thanks to Clair and Sam) I found them to be very professional,knowledgeable and helpful at all times.Their expert help made moving house after 42 years so much easier.lwould highly recommend them, so if you want the best contact Clair and the team.Thank you for all your help Jan Densley
7. oktober 2021
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Hi Jan. Thank you so much for your kind review. It was a massive upheaval for you so i'm glad we were there to help things along for you. You were a brilliant client to deal with. All the very best in your new home.
We couldn’t have asked for a better…
We couldn’t have asked for a better team of people to help sell our house! A big Thankyou to Daniel and Claire for selling our house so quickly. We wouldn’t hesitate to use Phillips George again.
16. september 2021
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Hi Michelle. Thank you for your kind review. It was a pleasure helping you sell your home and it all worked out pretty perfectly having the right buyer sat waiting in the wings for your home to come to the market. The property was great and it's no wonder it sold so quickly. Thank you again for your business and all the very best for the future!
Without doubt the best estate agency in Leicester
We completed on our sale last month and used Phillips George to sell our property. I couldn’t recommend them enough; Clare in particular is absolutely amazing and a pleasure to deal with. Our house was sold on the first day of viewings and we were then supported all the way through the process to completion.
Unlike other agents, Phillips George answer every call, reply to every email, have a genuine interest in making things go smoothly and keep in constant touch with all parties to keep things moving! I wouldn’t hesitate to recommend them to anyone selling a house and wouldn’t consider using another agent now.
12. september 2021
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Hi Lucy. Thank you so much for your review. It was a real pleasure helping you guys move. It wasn't always the most straight forward but we got there in end! I hope you are settling in to your new home and are happy there for many years to come! Thank you again for your business!
Very disappointed
Very disappointed. I have enquired today regarding a three-bedroom property in the Leicester area. I've mentioned that my mum, me and my daughter 17years d will move in. I have mentioned that my mum will be mostly like a visitor not living with us 100% of the time.
However, I've been told that the three-bed property is only for two people. I was mortified. Is this a private rental or council? Council will house 4-5 people in a two-bedroom property.
Anyway, I believe is another type of racism, maybe the lady didn't like my accent.
31. august 2021
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Besvarelse fra Phillips George Estate Agents
Hi Mihaela. Landlords rely on us to ensure we are placing the correct tenants in their properties. Quite often there will be a limit in place to the number of people allowed to rent a property to avoid excessive wear and tear. Most landlords would not thank us for placing 5 adults in a two bedroom property. The limit at this property is two adults and a child.
We record all calls at Phillips George for staff training and also for clarification in the event of a dispute. I have listened to the recording of your phone call. You stated that it would be you, your mother and your adult daughter moving in. When the staff member replied that the property wouldn't be suitable for you because of the restrictions in place, you then stated that your mother wouldn't be living there permanently. The staff member then said that your mother would still have to be referenced as normal and placed on the tenancy agreement, to which you became aggressive. I note that you state on your review that your daughter is 17, despite confirming (twice) on the phone call that she is over the age of 18.
Having listened to the call, I am satisfied that the member of staff concerned was justified in declining your viewing request on the basis that you didn't satisfy the required criteria and that my colleague remained professional throughout.
On the issue of racism: while I understand it is disappointing to miss out on a property, I don't accept that your allegation of racism is based on any evidence whatsoever. However, if this is a genuine concern, I would encourage you to make a formal complaint to the Property Ombudsman, of which we are members. I will be happy to make the call recording available to them.
All the best in your search.
NO OTHER ESTATE AGENT COMPARES!
Really - No other estate agent even comes close!
In my lifetime I have had dealings with many estate agents....and like a lot of folk I thought they were pretty much the same...until we had dealings with Phillips George. I cannot thank Clare and her whole team enough for the support that they have given in what was a very tricky sale situation.
The perseverance and professionalism is second to none. Communication was faultless and we quickly realised that we could have total confidence in any recommendations made by Clare.
We will recommend unreservedly.
Cannot thank you enough!
Margaret Wood
12. juli 2021
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Thank you so much Margaret. Its been a pleasure working with you and if you ever need us in the future, you know where we are!
Misleading/missing information
Unfortunately had to give a low review because firstly after waiting 2 days for contact had to chase agents who confirmed hadnt received my email? Although had confirmation email to advise my enquiry had been sent.
Secondly when asked to arrange a viewing was then told can't because we are 3 adults, but if was 2 adults and child would be ok??? Why then was this not put on the info anywhere, as then wouldn't have wasted time applying to view. Very easy resolution to stop this but not done?????? Not the only lettings agents doing this, very poor
8. juli 2021
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Hi Lasonia, I'm sorry you're unhappy with your experience with Phillips George. We receive hundreds of emails every day and do our very best to answer all of them. I've searched for your name through our inbox and cant find an email which corresponds to it so its difficult to check how your email has been missed.
When a landlord has specific instructions on how they wish to let their property we are obliged to follow these instructions very closely. We do tick the "no sharers" box when a landlord has specified this. However we advertise on a large number of property portals and have no control over how each portal chooses to highlight this, if at all.
I understand it's disappointing when you miss out on a property. The rental market is moving quickly, so if you are very interested in a particular property, its always best to pick up the phone and call direct.
If there is anything you think we haven't covered or would like to discuss in more detail, please do get in touch directly at info@phillipsgeorge.co.uk and we will be happy to help.
From a First Time Buyer
Having never gone through the process of buying a house before I was a little unsure what to expect. Phillips George made the whole process super simple and straight forward & credit in particular to Sam who was always on hand to work through any issues and answer my questions, often at lightning speed. 5 star service all round and highly recommended!
20. juni 2021
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Hi Ben. Thanks for the great review. It was a real pleasure helping you with your first move. Here's to many happy years in your first home!
Phillips George - brilliant service
Just sold my house and had great service from Phillips George, who were there to offer help and keep me updated at every step. Thank you to Paul and Sam for doing such a good job and making sure it all went so smoothly, would definitely recommend.
17. juni 2021
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Hi Gemma. Thank you for your kind review. We're glad you had a good experience with us. Thank you so much for your business and all the very best for the future.
I would highly recommend Phillips…
I would highly recommend Phillips George estate agents. After what turned out to be a challenging sale Phillips George were amazing with their ongoing support. After my first buyer pulled out very late in the process due to unforeseen circumstances they managed to get it resold within 72 hours for the asking price which made the whole process stress free. Clare and her team are absolutely brilliant at keeping you up to date and ensuring the sale goes as smoothly as possible. Could not thank them enough for everything
28. maj 2021
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We had an excellent service from…
We had an excellent service from Phillips George when selling a property. Everyone was very friendly and helpful. We had regular communication from Clare throughout the whole process and would highly recommend this estate agents. No negatives at all.
21. maj 2021
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Hi Alex. Thank you so much for the review. It was really lovely working with you. Thank you again for your business and all the very best for the future.
Very Professional.
Phillips George handled our sale in a thoroughly professional manner. I really cannot fault them. We would definitely use this company again.
2. april 2021
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Besvarelse fra Phillips George Estate Agents
Hi Kay. Thanks for the review. It was a pleasure dealing with you both. Looking forward to the next one!
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