Morgan was very helpful and explained step-by-step why we had been sent this letter. He understood that we wanted to settle the bill immediately on the understanding that there would be some more to p... Se mere

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Agent was sympathetic and empathetic. She was calm and reassuring and supremely efficient. She understood the problem and dealt with the whole matter and the difficulty we had. Having started the c... Se mere
Compassionate in speaking to me. As someone who lost a dear friend due to cancer 11 months ago, the agent who called me tonight explained for the reason of this late call and told me the claim and acc... Se mere
Very pleasant ppl on the phone who are knowledgeable about what’s going on and quick to sort or pass to someone who can I’ve dealt with them a lot over my late partners finances and they have been v... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
We act as bereavement partners to leading global organizations. We are committed to treating people with dignity, respect & compassion at what we appreciate can be a complex and difficult time. Our goal is to help bring closure to estate accounts with the least possible disruption to grieving families and Executors. We also believe that technology can help complement our skilled and empathetic people and help make the process easier for all. Our services and support are 100% free to consumers and we aim to act in an honest and transparent manner in every interaction. We are not perfect, so if we make a mistake, we are also committed to putting it right.
Kontaktoplysninger
Building 5, Floor 9, Exchange Quay, M5 3EF, Manchester, Storbritannien
- 0333 555 1051
- support@phillips-cohen.co.uk
- phillips-cohen.co.uk
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 94 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Shaun was polite and understanding
Shaun was polite and understanding. It was much appreciated.
Very understanding at a difficult time…
Very understanding at a difficult time for my family. She was able to help and advise without being overwhelming
Knowledgeable
Knowledgeable, prepared, polite and understanding. A pleasurable encounter.
Professional and supportive
I spoke to Malcom who was very professional and extremely helpful.
Disgraceful business
Disgraceful business. Chasing me for money from my late husband. Phoning his phone in the middle of the night repeatedly. midnight, 2am etc. Hope your pieces of silver are worth it.

Besvarelse fra Phillips & Cohen Associates (UK) Ltd.
Spoke to Donna today she was amazing…
Spoke to Donna today she was amazing and very helpful in such a stressful time thank you so much Donna xxx
Exceeded expectations
I was nervous before making the call. However I found Darren to be professional but empathetic. His tone and attitude made the conversation that much easier . He asked his questions and actively listened to me. Overall I felt informed and understood what the next steps were.
Very empathetic service
Very empathetic service. Patient, kind, clear.
Enquiry resolved with care, compassion, understanding and clarity. All very important at a very difficult time
Thoughtful understanding staff .
…My Experience
I found the lady to be very helpful and efficent I would recommend this firm to anyone.
Donna was absolutely lovely and…
Donna was absolutely lovely and professional dealing with my problem at this sensitive time ,very clear in instructions ,patient and polite .
Top class customer service
The agent ladie i spoke with was so professional and so understanding and made everything totally easy with the bereavement process. Thank You
The lady was lovely.shes sorted…
The lady was lovely.shes sorted everything out for me.
Great customer service
Very polite and help young man I think…
Very polite and help young man I think his name was Mark very professional and very helpful
I was treated with respect & compassion.
I was treated with respect & compassion.
Everyone was helpful and efficient
Everyone was helpful and efficient
What made experience great was…
What made experience great was excellent customer service.polite helpful agent and quickly sorting out problem
Spoke with Lisa on 2 occasions and she…
Spoke with Lisa on 2 occasions and she has an excellent telephone manner
This is the second time I have had…
This is the second time I have had dealings with them. They are so kind, considerate and very professional. I was really worried on both occasions, they put my mind at rest and sorted everything out seamlessly. It was a Gentleman called Malcomb today, he was so helpful and kind. Thank you
Very friendly staff helped to put my…
Very friendly staff helped to put my mind at rest especially with regards to my recent wife who passed away .
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







