Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

J’ai eu l’occasion de solliciter le service SAV de phase et mon interlocuteur Florian a très vite pris en charge ma demande, s’en suit un échange très pro et qui s’avère efficace. Une équipe a l’é... Se mere

Bedømt til 5 ud af 5 stjerner

Florian ist der Hammer :-) Ich hatte das Problem, das ich im November 24 zwei Phase Controller gekauft habe, aber erst vor einem Monat in der Lage war, die beiden Controller zu benutzen. Leider hatte... Se mere

Bedømt til 5 ud af 5 stjerner

Muito obrigado ! Ola, aqui no Brasil a minha espectativa é muito baixa quando solicito um serviço a qualquer ramo de produto. Sendo assim, até agora estou bastante surpreso com a resolução e re... Se mere

Bedømt til 5 ud af 5 stjerner

The remotes work so perfectly that using turntables is finally a good option again without the problems with needles, skips or carrying all your vinyls to a gig. The customer services is outstan... Se mere

Virksomhedsoplysninger

  1. Instrumentbygger
  2. DJ

Skrevet af virksomheden

Phase: the first wireless DJ controller for turntables. Two Phase Remotes on top of your turntables let you control your DJ software without using needles. A powerful and reliable way to perform with turntables in any situation!


Kontaktoplysninger

4,9

Fremragende

TrustScore 5 ud af 5

380 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

I’ve been a Dj for over 20 years

I’ve been a Dj for over 20 years. I have purchased all the gear you can imagine. With that being said issues occur from time to time. I contacted phase about issues I was having with my unit. They were extremely patient & helpful. Ultimately had to send my phase back for repair . Unfortunately my warranty expired. Phase company acknowledged this and still worked on my phase unit fixing what was wrong sending it back to me to use. I couldn’t believe this type of service still exists. I never write reviews however this should not go unnoticed. I can’t say enough about their Phase, their product, & service. No company has brought a smile to my face after telling me my warranty is expired. I full support phase 100 percent

29. januar 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

What a great company …

What a great company customer service is second to none one of my remotes failed after 4 years and after max tried to help me sort it they replaced it free of charge I wish other companies took note not only do I have an exceptional product the service is the same

26. januar 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Phase Remote Troubleshooting

Had issues connecting one of the remotes. Team was able to help identify the issue and was responsive and found a solution. Remote is now working. Thanks!

17. januar 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

So I brought a second hand unit from…

So I brought a second hand unit from ebay and had issues from the start. After emailing the team it's safe to say that my issue was found and resolved very quickly and professionally by the team and it turned out that my issue was me and manuals and instructions.
Thank you again Phase team for your help I appreciate your time and patience with me.
Will be recommending this device to a few mates with turntables

12. januar 2024
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

La garantie pièce défectueuse fonctionne très bien chez phase.

Bonjour, je tiens à laisser ce message pour la qualité et le service retour en effet j ai rencontré un problème avec mon matériel et le service garantit ma envoyer un nouveau mixfader donc je confirme que les produits phase sont bien garantit en cas de défaut et il ma fallut attendre moins de 1 semaine pour recevoir mon produit en tout cas bravo pour le professionnalisme .

10. januar 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I Love Phase!

I’ve had my Phase since preorder and it has always been fantastic. Recently I had an issue and reached out for assistance and it was handled with attentiveness and professional that is not common nowadays. They went above and beyond to make sure the issue was taken care of 100%. I was not expecting such an effort and am extremely satisfied with this company. Definitely will be a lifetime supporter of Phase.

8. januar 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I recently sold my device

I recently sold my device, no technical issues and overall was a great product. I had to reach out to support when the buyer reported the device is still registered to me. Max @phasedj helped out to release the device form my account. Great service met my expectations.

2. januar 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

phase dj da muphase dj da muchos problemas de conectividadchos problemas de…

phase dj da muchos problemas de conectividad,y tras seguir intetandolo durante varios dias y distintas pruebas aun no funciona. no aconsejo que lo compren de verdad

17. december 2023
Uopfordret anmeldelse
Phase DJ-logo

Besvarelse fra Phase DJ

Hello there!

We're so sorry to hear your experience with Phase hasn't been smooth from the get-go. Rest assured that our team is always here to help all users and won't leave anyone behind!

After speaking to our product specialists, it seems that they are patiently waiting for your response regarding your setup with Virtual DJ. And thereafter, they believe, there are only a few little adjustments in your setup that have to be done for it to run smoothly.

We're kindly waiting for your response, and you'll be able to use Phase in no time! 🙏

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere