pfconcept.com Anmeldelser 

I emailed PF Concept with a slightly random question because I couldn’t work out how to open the drinking spout on my water bottle. Fiona W. replied so quickly and even took the time to check with the production team for me.

It turns out I’d spent all that time trying to pull it up when all I had to do was press down on the edge by the gap! The spout popped straight up once I followed her instructions.

I really appreciated how kind and helpful Fiona W. was. It was a small question, but the effort she made to get me an answer meant a lot. Thank you, Fiona W.!

Priscilla

Unexistent customer service (France), several problems encountered.
Some time ago we had several quality problems on pad printing, delivery delays or wrong decoration logo used.
Four days ago, we received wrong items for one of their customers in Sweden... Since then, no answer, and our customer deadline is passed.
Very unprofessionnal, unreliable and disrespectful toward customers.

I have been waiting 3 days to have my access codes reactivated as for some reason they had expired. Three days in promotional land is a lifetime another lost order.
Why can someone not just activate my codes on the phone, no it has to go to activation dept but where are they when you need them??

I have contacted PFConcept several times over the past two weeks. They have been absolutely useless.
I even tried cancelling my order in hopes of raising some interest but they didn't even respond to that.
Personally, I don't think they are even worth 1 star.
They didn't seem to have a clue what they were doing or what they were talking about.