It didn't arrive when expected and I received no response from customer service when I was requested an update. When it finally arrived a over a month later it was no use (I'd to buy another one else... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Ordered from here a month ago. Had to email company due to lack of dispatch notification, didn't get dispatched until after they replied. Site had no indication items were coming from China. Item is a... Se mere
My lovely dog collar arrived today, i was a little worried due to the Royal Mail strikes but all arrived ok in about 12 days, which considering the strikes and the free delivery i was fine with. Previ... Se mere
Good choice of dog beds my dog house got here today it’s roof is pretty simple to attach and seems sturdy now I’ve put it up dog was really curious and once she’s gone in she’s just sat there with her... Se mere
Virksomhedsoplysninger
Kontaktoplysninger
Storbritannien
- 0151 528 9977
- enquiries@petsnooze.co.uk
- petsnooze.co.uk
Received a gorgeous collar from the…
Received a gorgeous collar from the Petsnooze website really happy with it and happy to recommend them.
Takes forever to come! Still waiting weeks on!
OMG! This place takes ages to send out your product! I've been waiting a month now and still no delivery - it's on its way apparently! Although its a UK website I think the items must be shipped from somewhere else and you only have an email (no reply) and no number. I think I could have made the dog bed quicker!
Happy dogs
The products took a while to arrive but once they did the items ordered are great quality and some very happy dogs with there new beds
Lots of collars to pick from the one I…
Lots of collars to pick from the one I got was great. Happy customer.
Happily recommend Petsnooze for their…
Happily recommend Petsnooze for their dog collars. Mine arrivedacouple of days ago and it is brightly coloured and the superhero design looks brilliant on my pooch 🐶
Thin and insubstantial item
The 'cosy calming' bed we bought for our Saluki is really not as advertised. It's very thin, insubstantial. It arrived vacuum packed and I did spend a long time 'puffing it up' as advised. It made very little difference. You can hear her bones hitting the floor when she lies down in it. Needless to say she doesn't want to use it!
I am currently trying to get a refund and it's not proving easy...
Update:
customer services have now been in touch to offer a full refund 🙏 I'm very happy with their service.
The bed might be more suitable for a much smaller dog (ours is not that big... medium sighthound)
Lovely soft blankets I was happy with…
Lovely soft blankets I was happy with the quality. Thank you.
Great service and a nice little bed for…
Great service and a nice little bed for my dog that I couldn’t find anywhere else.
I have been waiting 85 days for the dog…
I have been waiting 85 days for the dog bed I ordered or a refund I gave them the option. They say it’s dispatched but the tracking number doesn’t exist when I enter it into Post office app.
Terrible
Got one of the flower collar sets and I…
Got one of the flower collar sets and I love it the engraving is perfect and the price compared to other sites was brilliant. Dead happy will use them again. !
Petsnooze customer service
11/5 STILL NO PARCEL ABSOLUTELY DISGUSTING
Ordered a dog bed 25/4 chased a week later for eta only to be told already in transit and to find this morning item only dispatched yesterday very dissatisfied with there customer service would never use them again
No problems
After reading mixed views i was a little concerned but i can only advise from my own experience.
I ordered a Cosy Calming Pet bed and an engraved collar on 20th April. I hate the thought of paying for delivery so the free delivery was a bonus.
Both items turned up in the 1st May. It was exactly what i ordered and the price was the best i could find.
So all in all no problems, good products, arrived as described.
Cheers Mark
Not a UK Company and quality isn’t great !
Have 2 Pet rugs I emailed and changed one to a different colour was acknowledged but still came wrong ! Poor quality also ordered a deep plush protector bed quality is awful and the grey looks like a blue .
My advice look at reviews before ordering and look for a UK company !! Lesson learned .
Oh dear i wish I'd read other reviews…
Oh dear i wish I'd read other reviews before ordering! One bed has arrived I've emailed asking where the other one is. The quality is so poor, my dog stepped in it and it slid across the carpet. It's not going to last 5 minutes with Labradors, I ordered new beds as we've just lost our oldest boy and I wanted clean bedding.
I hope they sort my query out but I won't be ordering from them again.
I wouldn't buy from this company again
I wouldn't buy from this company again. Delivery took 3 weeks with no order updates. Unfortunately I never received the item and it was sent back. I have repeatedly asked for a refund and 6 weeks later I am no where further with resolving this issue. Awful company.
Fed up of waiting for puppy bed had to…
Fed up of waiting for puppy bed had to go out and buy one
Ordered an xl bed for my dog which…was disappointing
Ordered an xl bed for my dog which eventually arrived yesterday very disappointed with the quality not much substance to it considering the cost.Thought l was dealing with an UK manufacture not Chinese very disappointed.
Faulty product
I placed an order earlier this year, which was faulty when it eventually arrived. I contacted Petsnooze, who asked me to provide more details of my concerns, then photos, then video! They agreed to refund my money once the item had been returned. I paid almost £5 postage, which they still haven’t refunded…
Appalling customer service, cheap and tacky product. Would NEVER use again and sincerely advise you to do the same.
Pink Cuddle Bed
I would like to say that I am so chuffed with my pink cuddle nest for my kitten. It is fluffy and such a gorgeous colour my new kitten is so snug and looks really comfy. Will buy the bigger size when she grows up a bit. Chuffed to bits Thanks!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








