Unfortunately the item I bought turned out not to be suitable, which is a shame. What I didn’t expect was to have to pay for delivery (not an issue) pay to return (again not an issue) but then to have... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We bought the tweed cave luxury dog bed (medium) for our 2 year old standard dachshund . He had previously slept very happily in his crate, so this was his first ‘proper’ bed. It was an immediate hit... Se mere
Virksomheden har svaret
Made to order , very good quality material , easy to attach hood, prompt delivery and packaged very well . Very pleased with the bed , Bert went in it straight away and enjoys sleeping in it , just wi... Se mere
I’ve scoured the internet trying to find a good quality hideaway for our wee Boston Terrier to replace a travel crate she made her den and was outgrowing. She has taken to her new den right away an... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Welcome to Pet Prestige, your one-stop shop for the best luxury dog beds for medium to large dogs! We know that your furry friends deserves the best, and that's why we offer a wide selection of high-quality luxury dog beds that are both stylish and comfortable. Our beds are made from the finest materials, including plush fabrics, memory foam, and orthopaedic support, so your dog can relax and unwind after a long day of playing. Plus, our beds come in a variety of sizes and styles to fit any dog's personality. So whether you're looking for a cozy bed for your sleeping beauty or a durable bed for your active pup, we have the perfect bed for you.
Kontaktoplysninger
Lowndes Road, DY8, Stourbridge, Storbritannien
- Hello@petprestigeuk.com
- petprestigeuk.com
4,2
God
442 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Pet Prestige
Thanks for your feedback, we really appreciate it. When you support a small business, you support a dream!
Happy Snuggles :)
Thanks for choosing Pet Prestige!
All the best
The Pet Prestige Team
Grey Cocoon Luxury dog bed & curtains
I ordered the ‘Grey Cocoon Luxury dog bed with Matching curtains in Brand New material’.
Item arrived in good time and quality of this product is excellent. Really sturdy and very soundproofed when the wadding is inserted into the hood section. Only downside is that the fabric of the bed is a different shade/colour to that of the curtains.
19. januar 2023
Besvarelse fra Pet Prestige
Thanks for your feedback, we really appreciate it. When you support a small business, you support a dream!
I can only apologise regarding the different shades in the curtains but I know we discussed this over message so glad all is ok.
Happy Snuggles :)
Thanks for choosing Pet Prestige!
All the best
The Pet Prestige Team
Besvarelse fra Pet Prestige
Thanks for your feedback, we really appreciate it. When you support a small business, you support a dream!
Happy Snuggles :)
Thanks for choosing Pet Prestige!
All the best
The Pet Prestige Team
Gorgeous dog bed
Dog bed was delivered promptly and is really lovely quality. Would recommend. Dog bloody loves it!
18. januar 2023
Besvarelse fra Pet Prestige
Thanks for your feedback, we really appreciate it. When you support a small business, you support a dream!
Happy Snuggles :)
Thanks for choosing Pet Prestige!
All the best
The Pet Prestige Team
Definitely recommend!
Brilliant communication from the team and really quick delivery. Thank you
11. januar 2023
Besvarelse fra Pet Prestige
Thanks for your feedback, we really appreciate it. When you support a small business, you support a dream!
Happy Snuggles :)
Thanks for choosing Pet Prestige!
All the best
The Pet Prestige Team
Gorgeous bed for my boy
11. januar 2023
Besvarelse fra Pet Prestige
Thanks for your feedback, we really appreciate it. When you support a small business, you support a dream!
Happy Snuggles :)
Thanks for choosing Pet Prestige!
All the best
The Pet Prestige Team
Quality Service
Had a great experience felt very personalised; I got a text from Nathan prior to processing my order to check I was happy with everything.
I was initially planning on purchasing from another company (Collared Creatures) but after 3 of my emails got ignored with no response received, I searched for another supplier and found Pet Prestige. The service received was 2nd to none, they clearly understand how important customer service is and demonstrate that to their customers. Many Thanks
11. januar 2023
Besvarelse fra Pet Prestige
Thanks for your feedback, we really appreciate it. When you support a small business, you support a dream!
Happy Snuggles :)
Thanks for choosing Pet Prestige!
All the best
The Pet Prestige Team
Easy to deal with and quick delivery
Easy to deal with and quick delivery. Highly recommended
4. januar 2023
Besvarelse fra Pet Prestige
Thanks for your feedback, we really appreciate it. When you support a small business, you support a dream!
Happy Snuggles :)
Thanks for choosing Pet Prestige!
All the best
The Pet Prestige Team
The Nordic dog crate mat arrived…
The Nordic dog crate mat arrived promptly and is perfect for the dog snoozing by the fire. Thanks
6. januar 2023
Besvarelse fra Pet Prestige
Thanks for your feedback, we really appreciate it. When you support a small business, you support a dream!
Happy Snuggles :)
Thanks for choosing Pet Prestige!
All the best
The Pet Prestige Team
Ordering process is very straight forward
Ordering process is very straight forward. I liked the fact that a text was received double-checking the bed size was correct.
Tracking of shipment provided and is very helpful. Fast turnaround from order placement.
9. januar 2023
Besvarelse fra Pet Prestige
Thanks for your feedback, we really appreciate it. When you support a small business, you support a dream!
Happy Snuggles :)
Thanks for choosing Pet Prestige!
All the best
The Pet Prestige Team
Similar item received
Similar item received - not one I ordered. It was the communication before the order was received which means that I would stay clear.
I would not deal with them again.
Bad experience.
15. december 2022
Besvarelse fra Pet Prestige
Hello John,
Thank you for your review.
I have dropped you a message to find out which bed you received as all Gorpet products are shipped directly from the supplier.
In terms of communication, we only received one message from you but I can only apologise we didn’t get back to you as quickly as expected, we were in the thick of Christmas orders & deliveries, plus the issues with Royal Mail, unfortunately we suffered delays.
You also mentioned that the discount code wasn’t working, and as mentioned the discount code was for only a specific brand but we still refunded the difference for you.
We are a small business, and we strive to deliver the best service, I can only apologise that you’ve had a bad experience and promise we will do better.
Thanks again for choosing Pet Prestige UK
All the best
Nathan
Best dog bed ever
Such prompt delivery , excellent product and great communication .
22. december 2022
Besvarelse fra Pet Prestige
Thanks for your feedback, we really appreciate it. When you support a small business, you support a dream!
Happy Snuggles :)
Thanks for choosing Pet Prestige!
All the best
The Pet Prestige Team
Besvarelse fra Pet Prestige
Thanks for your feedback, we really appreciate it. When you support a small business, you support a dream!
Happy Snuggles :)
Thanks for choosing Pet Prestige!
All the best
The Pet Prestige Team
Quick response between order and…
Quick response between order and despatch
The only criticism would be that there was no communication from FedEx regarding the delivery date
14. december 2022
Besvarelse fra Pet Prestige
Thanks for your feedback, we really appreciate it. When you support a small business, you support a dream!
Happy Snuggles :)
Thanks for choosing Pet Prestige!
All the best
The Pet Prestige Team
Besvarelse fra Pet Prestige
Thanks for your feedback, we really appreciate it. When you support a small business, you support a dream!
Happy Snuggles :)
Thanks for choosing Pet Prestige!
All the best
The Pet Prestige Team
package received in excellent…
package received in excellent condition, thank you, very happy with my purchase
15. december 2022
Besvarelse fra Pet Prestige
Thanks for your feedback, we really appreciate it. When you support a small business, you support a dream!
Happy Snuggles :)
Thanks for choosing Pet Prestige!
All the best
The Pet Prestige Team
Great product at a great price
Fast dispatch and delivery. Great product at the cheapest price.
5. december 2022
Besvarelse fra Pet Prestige
Thanks for your feedback, we really appreciate it. When you support a small business, you support a dream!
Happy Snuggles :)
Thanks for choosing Pet Prestige!
All the best
The Pet Prestige Team
Fantastic Pet Store!
Bought the Mutts and Hounds Stoneham Tweed Dog Pillow from Pet Prestige UK. Firstly I was extremely happy with the price I paid compared to other websites, secondly Nathan was very good with communication and answering my queries. I will definitely order from this company again and have already recommended to a friend.
27. november 2022
Besvarelse fra Pet Prestige
Thanks for your feedback, we really appreciate it. When you support a small business, you support a dream!
Happy Snuggles :)
Thanks for choosing Pet Prestige!
All the best
The Pet Prestige Team
Besvarelse fra Pet Prestige
Thanks for your feedback, we really appreciate it. When you support a small business, you support a dream!
Happy Snuggles :)
Thanks for choosing Pet Prestige!
All the best
The Pet Prestige Team
Great bed
As described. Fabulous bed. Well constructed with soft comfortable materials. Easy to fit together and very quick delivery.
2. december 2022
Besvarelse fra Pet Prestige
Thanks for your feedback, we really appreciate it. When you support a small business, you support a dream!
Happy Snuggles :)
Thanks for choosing Pet Prestige!
All the best
The Pet Prestige Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.