A painless process from start to finish. The labels are top quality and arrived neatly presented in a booklet, along with helpful guides explaining the correct use for each type of label. A lovel... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I contacted them when a delivery went missing - entirely the fault of the postal service - but they have reordered and sent me the same again tracked. The stickers are great too, really handy for labe... Se mere
Le etichette e la scelta grafica è impareggiabile. Sicuramente sono imbattibili dal punto di vista creativo , ma la grossa pecca è la spedizione: dai dieci ai venti giorni per ricevere il pacco é davv... Se mere
- Petit-Fernand website easy to navigate - Can customise stickers/labels to your liking - stickers/labels do not come off items easily which is great especially for my wee one who’s at Nusery and... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Petit-Fernand
Skrevet af virksomheden
Petit-Fernand, based in France, was founded in 2012 by two parents, to be an ideal partner in your everyday life. Our customisable labels and products assist you on your little and big events, at home or at school.
Find out on www.petit-fernand.co.uk our customisable labels with solvent-free ink for clothes, school supplies and other items. Also discover our isothermal water bottle, our BPA-free lunchboxes and mugs for all your daily breaks.
Find out on www.petit-fernand.co.uk our customisable labels with solvent-free ink for clothes, school supplies and other items. Also discover our isothermal water bottle, our BPA-free lunchboxes and mugs for all your daily breaks.
Kontaktoplysninger
13 rue George Barres, 33000 , Bordeaux, Frankrig
- +44 203 445 0958
- contact@petit-fernand.co.uk
- petit-fernand.co.uk
4,3
Fremragende
13 t anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very pleased with this product
Very pleased with this product, labels stay on garments through wash and dryer, very happy, will buy again.
23. december 2024
Besvarelse fra Petit-Fernand
Hi, thanks for your amazing feedback! We're so happy to know you were satisfied with your order 💖.
Chiara, Petit-Fernand
So good washed and tumble dried and…
So good washed and tumble dried and still in perfect condition. Will definitely be investing in more over the years
6. januar 2025
Besvarelse fra Petit-Fernand
Hi Vivien, we’re so happy to hear you’re pleased with everything! Thank you for the fantastic review 🌟.
Chiara, Petit-Fernand
Really great and super easy to use
Really great and super easy to use. My sons first stickers are still on two years later
8. januar 2025
Besvarelse fra Petit-Fernand
Hi, we’re so glad you had a great experience! Thank you for sharing your positive thoughts with us 🙏.
Chiara, Petit-Fernand
They sent me someone else's stickers
They sent me someone else's stickers. The replacement ones seem fine but they arrived about 3 weeks after I ordered them. I needed them for a children's camp and they didn't arrive in time. I would not expect a small simple order to take 3 weeks. Polite customer service but no refund or discount was offered. Dissatisfied customer.
5. februar 2025
Uopfordret anmeldelse
Besvarelse fra Petit-Fernand
Hi Rebecca,
We sincerely apologize again for the mix-up with your order and the delay in delivery. We understand the inconvenience this caused, especially with the timing for the children's camp. While we’re glad the replacement arrived, we truly appreciate your feedback and will work on improving our service.
Please contact us directly via email so that we can provide you a bettere experience for the future. Unfortunately, we do not have all the order details here.
Chiara, Petit-Fernand
Execellent customisable stickers that stick.
I am a repeat buyer of the stick on labels. They stick well and survive the dishwasher and washing machine. My children enjoy designing them and I enjoy the good price and quick delivery. Highly recommend.
5. februar 2025
Uopfordret anmeldelse
Besvarelse fra Petit-Fernand
Hi Kate, we appreciate your thoughtful feedback! It’s amazing to hear you’re happy with your order. Looking forward to serving you again 😍.
Chiara, Petit-Fernand
I always use Petit-Fernand when…
I always use Petit-Fernand when purchasing name labels for my kids school clothes etc. The stickers stay on so well, even repeatedly going through the washing machine. Lots of options when designing and good delivery time.
7. januar 2025
Besvarelse fra Petit-Fernand
Hi Sarah, thank you for your thoughtful feedback! We're so happy you loved your order and had a smooth experience 😍.
Chiara, Petit-Fernand
Customer Service excellent
Having received some labels I was disappointed that the perforations were not cut through so labels were spoilt when releasing from background BUT after my first review the company contacted me and sent me replacements. Excellent service and new labels were perfect. Really impressed with company.
10. januar 2025
Uopfordret anmeldelse
Besvarelse fra Petit-Fernand
Hi Nancy, thank you so much for your positive feedback! We’re thrilled to know you loved the product and service 😊.
Chiara, Petit-Fernand
Besvarelse fra Petit-Fernand
Hi Patrycja, we’re so happy you’re satisfied with both the product and our service! Your review means a lot to us 💖.
Chiara, Petit-Fernand
Absolutely brilliant, will be back!
Absolutely brilliant.
Stickers arrived quickly and are of great quality.
Love the little booklets they come in (which are easy to store away and also means I won’t lose/ misplace any sheets) and the kids loved the extra Christmas stickers included.
Would highly recommend and will re-order in the future when these name stickers run out.
7. januar 2025
Besvarelse fra Petit-Fernand
Hi Darryl,
Thank you so much for your wonderful feedback! 🌟 We’re thrilled to hear that you loved the stickers and the little booklets—they're designed for easy storage and to keep everything organized! We’re also glad the kids enjoyed the extra Christmas stickers! 🎄 Your recommendation means a lot to us, and we look forward to serving you again in the future when it’s time to reorder.
Best wishes,
Chiara, Petit-Fernand
Besvarelse fra Petit-Fernand
Hi Kate,
Thank you for your feedback! I'm glad to hear that you found the ordering process easy and that everything met your expectations. 😊
Best,
Chiara
Petit-Fernand
Great customer service
Easy to place order, customer service great as needed to amend order. Speedy delivery.
Labels seem great, do easy to use for my father in law in care home.
3. januar 2025
Besvarelse fra Petit-Fernand
Hi Kerry,
Thank you so much for your wonderful feedback! 😊 We're delighted to hear that you found our ordering process easy and that our customer service was able to assist you with your amendments. It's fantastic to know that the labels are working well for your father-in-law in the care home.
We appreciate your support and look forward to serving you again soon!
Best wishes,
Chiara
Petit-Fernand
Besvarelse fra Petit-Fernand
Hi Yvonne,
Thank you for your feedback! We're glad to hear you found our selection great and ordering easy. 😊 If you need anything else, feel free to reach out!
Best,
Chiara, Petit-Fernand
I am leaving a very mixed review
I am leaving a very mixed review. I Have used the Company many times to order both the iron-on clothing labels and stick-on shoe labels. Although delivery has been on slow side I have always been very happy with product quality. However, I placed an order approx 3 weeks ago now and it still hasn't arrived. I had a text from a lady in Manchester 10 days ago saying that she had been sent my order with (of course) my childrens name visible and my phone number (surely a GDPR breach?). When I called Petit Fernand to ask what was going on (about 7 days ago) they seemed to know about the problem already. They apologised and offered to repost my labels (which have still not arrived) and they did also offer me a discount code for the future. This morning I received an envelope from Petit Fernand.... containing someone elses labels!!! The Company currently seem to be experiencing a multiple shipping failure and breach of GDPR. And if so, why did they not contact me upon realising the problem
3. februar 2025
Uopfordret anmeldelse
Besvarelse fra Petit-Fernand
Dear Laura,
Thank you for taking the time to share your feedback regarding your recent experience with Petit Fernand. We sincerely apologize for the inconveniences you have faced, and we appreciate your understanding as we work to resolve these issues.
We want to assure you that as soon as we were made aware of the mix-up with the labels, we took immediate action to resend your correct order. We understand that errors can occur, and we are truly sorry for any frustration this has caused you.
We understand that the delay in receiving your order and the mix-up with someone else's labels have been disappointing. We strive for high standards in our service and are actively working to rectify these issues to prevent them from happening in the future.
Once again, we apologize for any inconvenience you have experienced and appreciate your patience as we address these matters. If you have any further questions or concerns, please do not hesitate to reach out to us.
Best regards,
Chiara, Petit-Fernand ☀️
Besvarelse fra Petit-Fernand
Hi Lauren,
Thank you so much for your kind words! We're thrilled to hear you love our designs and find them easy to use. 😊
Best,
Chiara, Petit-Fernand
Fantastic name tags
The name tags came quickly and well packaged. The quality and print is amazing the best I have had. Would definitely recommend these.
2. januar 2025
Besvarelse fra Petit-Fernand
Hi Elizabeth! We’re overjoyed to hear your positive thoughts! Thank you for choosing us! 🍀 Warmly, Chiara, Petit-Fernand
I like the garment stickers
I like the garment stickers .
First I ordered them but they didn’t arrive must have got lost in the post . After notifying you , you sent me the same stickers for free and they arrived promptly. I was very pleased with the stickers .
2. januar 2025
Besvarelse fra Petit-Fernand
Hi Susan! We appreciate your positive message! Can’t wait to serve you again! 🙌 Thanks, Chiara, Petit-Fernand
Fantastic.
I've ordered these name tags for the past 5 years. The quality is always fantastic. Delivery is within a couple of days, although allow a little longer if ordering at the end of the summer holidays. It's an honest company with good quality products.
1. februar 2025
Uopfordret anmeldelse
Besvarelse fra Petit-Fernand
Hi Becky! We appreciate your positive message! Can’t wait to serve you again! 🙌 Thanks, Chiara, Petit-Fernand
Delivery times are lengthy but that’s…
Delivery times are lengthy but that’s likely because of Brexit!
2. januar 2025
Besvarelse fra Petit-Fernand
Hi Sarah! We’re overjoyed to hear your positive thoughts! Thank you for choosing us! 🍀 Warmly, Chiara, Petit-Fernand
The labels are great quality and they…
The labels are great quality and they last, delivery is very quick
31. december 2024
Besvarelse fra Petit-Fernand
Hi Louise! We’re so glad you enjoyed your purchase! Your satisfaction means the world to us! 🌈 Cheers, Chiara, Petit-Fernand
Great name labels
Great name labels, lovely bright colours and seem to be lasting really well on clothes so far. Delivery took a little longer than expected as I didn't realise they were based outside of the UK but otherwise great experience and would use them again.
31. december 2024
Besvarelse fra Petit-Fernand
Hi Demelza! Your support inspires us every day! Thank you for your kind words! 💖 Sincerely, Chiara, Petit-Fernand
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