Unfortunately the items that I ordered were not in stock so I had to wait. I had ordered them to take away on holiday, so they didn't arrive in time despite me paring for express delivery. The probl... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Hi, l tried Perfume Direct for the first time after being disappointed with the prices certain high street shops were charging for their aftershave and Toilette sprays,l wasn’t disappointed l ordere... Se mere
Virksomheden har svaret
I bought a gift box style set of the Be Delicious perfume, and there's zero issues with it for a very good price. Came as expected, smells right, and arrived super fast too with just standard shipping... Se mere
Virksomheden har svaret
The website is clear, the ordering process clear & quick. The parcel arrived in time, the packaging is fit for purpose. The fact this company is UK owned & based is really important to me. Thank you... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Parfumeri
- Leverandør af skønhedsprodukter
- Kosmetik- og parfumeleverandør
- Leverandør af smags- og aromastoffer
- Helse- og skønhedsbutik
- Toiletartikelbutik
Skrevet af virksomheden
Perfume Direct is a UK-based online fragrance retailer specialising in genuine designer perfumes, aftershaves and beauty gifts at competitive prices. We stock a wide range of women’s perfumes, men’s fragrances, gift sets and everyday beauty essentials from leading brands including luxury, premium and classic favourites. All products sold by Perfume Direct are authentic and sourced from trusted authorised distributors across the UK and Europe. We do not sell counterfeit or imitation fragrances - every item is stored and dispatched from our UK warehouse to ensure quality, freshness and accurate batch handling. Our aim is to make premium fragrance more accessible. Customers shop with us for discounted designer perfume, hard-to-find scents and seasonal gifts without paying high street prices. Whether you are buying a signature scent, a present for a birthday, Christmas or Mother’s Day, or simply replacing an everyday favourite, we focus on reliable service and clear pricing. We offer fast UK delivery, flexible payment options and a 60-day returns policy so customers can order with confidence. Our customer support team handles order queries, delivery updates and product questions to make online fragrance shopping straightforward. Thousands of customers choose Perfume Direct each year for authentic fragrances, dependable delivery and value.
Our promise to you
Skrevet af virksomheden
- As a small, family run business...
- We believe buying fragrance online should be simple, fast, and completely trustworthy. That’s why every product we sell is a 100% genuine designer fragrance, sourced from trusted suppliers. All orders are picked, packed, and dispatched from our UK warehouse, ensuring fast delivery and products that arrive safely and in perfect condition. We offer competitive pricing with significant savings compared to RRP, making luxury fragrances more accessible. Our checkout is secure and supports trusted payment methods, so you can shop with confidence. If something isn’t right, we offer easy 60-day returns, so you have plenty of time to make sure it’s right for you, with hassle-free refunds if it’s not. If you ever need help, you can contact our UK-based customer support team at support@perfumedirect.com and we’ll fix it quickly and fairly.
Free & Fast Delivery!
on all orders over £50.
Tracked & signed via Royal Mail 48.
Kontaktoplysninger
P1 Units 8 & 9 Heywood Distribution Park, OL10 2TT, Heywood, Storbritannien
- 03309002200
- support@perfumedirect.com
- perfumedirect.com
60 Day Returns
4,6
Fremragende
1 t anmeldelser
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Perfume Direct
Thanks for the lovely feedback Ian!
Very quick delivery and good price for…
Very quick delivery and good price for mum's favourite perfume.
6. marts 2026
Besvarelse fra Perfume Direct
Thank you so much for your lovely review Clare! So happy your Mum loves her scent :)
Besvarelse fra Perfume Direct
Thanks for the lovely feedback Tony! Glad you enjoyed the selection of fragrances & the quick delivery :)
Quick delivery and good communication
Quick delivery and good communication. Pleased with the rewards system that you offer.
13. marts 2026
Besvarelse fra Perfume Direct
That's great to hear Lucy :) We're just in the process of upgrading our Rewards System so keep an eye out for some nice changes! Thanks for taking the time to leave a review, we really appreciate it!
I was rather disappointed that it was…
I was rather disappointed that it was not as Floral as I had expected. Hopefully your company will correct that. I do sincerely hope that they will do so.
Kind regards, Helen Sims
21 March 2026
13. marts 2026
Besvarelse fra Perfume Direct
Hi Helen, hope you're well. Sorry the product scent wasn't as expected. This is our bestselling product and we've not had any feedback like this before. Please get in touch with our customer service team at support@perfumedirect.com. Thanks!
Easy to order and quick delivery all at…
Easy to order and quick delivery all at a great price
12. marts 2026
Besvarelse fra Perfume Direct
Thanks for the wonderful feedback! So happy you enjoyed the price & quick delivery!
Excellent top brand product
Excellent top brand product
Delivered promptly
Very good price
12. marts 2026
Besvarelse fra Perfume Direct
That's great news thanks for the feedback Frank, we really appreciate it!
Dunnhill london great smell i would…
Dunnhill london great smell i would recommend it. Price pretty good
12. marts 2026
Besvarelse fra Perfume Direct
It's a lovely scent! Thanks for the feedback Michael!
Perfume photo is light red which is…
Perfume photo is light red which is totally different kenzo that the 1 you sent me
I had to refund it and pay £4 postage as well as the £3.50 I paid to buy
I’ll never use your company egg
TYPICAL RIPP-OFF
2. marts 2026
Besvarelse fra Perfume Direct
Hi Nora, sorry to hear you weren't happy with your experience with us. I'm struggling to track down the customer service tickets to find out exactly what happened here. I can see we've issued a refund on the 20th March. Really sorry about this anyway Nora - appreciate the feedback all the same!
Excellent price
Excellent price , fast delivery , so easy to order and very happy with my purchase .
10. marts 2026
Besvarelse fra Perfume Direct
Thanks for the wonderful feedback Nigel! It's great to hear you loved the price, delivery speed, website & most importantly your product!
Besvarelse fra Perfume Direct
Thanks Denise, really appreciate you taking the time to leave us a 5 star review!
My experience was greatly enriched by…
My experience was greatly enriched by the quick responses of the customer service team. They were quick to guide and inform.
10. marts 2026
Besvarelse fra Perfume Direct
Thank you so much for the wonderful feedback Elizabeth! Glad you had a great experience with our customer service team!
Very good customer service response
Searching for a specific perfume, Perfume Direct came out on top. On their site it showed a blud light card discount - but on the blue light site it wasn't there. I contacted Perfume Direct support and very quickly they have me a code to use while they address the issue. I saved 10% with the code.
Thanks - great service
19. marts 2026
Uopfordret anmeldelse
Besvarelse fra Perfume Direct
Thanks for the brilliant feedback Paul! We've been in touch with Blue Light Card and are awaiting their reply, so hopefully we'll get that resolved soon! Thanks again Paul, really appreciate you taking the time to leave a review. It makes a big difference!
Goods promptly delivered and were as…
Goods promptly delivered and were as required. Thank you.
9. marts 2026
Besvarelse fra Perfume Direct
Thanks for the feedback Jon, we really appreciate it!
Order didn’t arrive
Order didn’t arrive. Had to complete a form, tedious. Will buy from Amazon in future, no quibble.
9. marts 2026
Besvarelse fra Perfume Direct
Hi Jackie, hope you're well & thanks for the feedback. I can see your order was delivered to your 'Safeplace' successfully but it may be that Royal Mail delivered to the wrong address by mistake. Very frustrating when that happens.
Unfortunately we have to raise a claim with Royal Mail when this happens, which is why we sent the form over to get some more details from yourself.
Sorry for the inconvenience! We'll get it resolved as fast as we can!
Besvarelse fra Perfume Direct
Fantastic news Julie, really appreciate the feedback & so glad you were happy with the delivery time & packaging!
quick delivery and good prices
26. februar 2026
Besvarelse fra Perfume Direct
Thanks for the lovely review Karen. Quick delivery & great prices are what we try to provide at all times :)
Great choice with discounted prices …
Great choice with discounted prices and also speedy delivery.
6. marts 2026
Besvarelse fra Perfume Direct
Thanks for the lovely feedback Pamela - happy to hear you enjoyed our speedy delivery 🚚 💨
Swift delivery smooth transaction d a…
Swift delivery smooth transaction and a good price for a lovely day time perfume
25. februar 2026
Besvarelse fra Perfume Direct
Thanks for the great review Anne, much appreciated!
Fast and excellent service
6. marts 2026
Besvarelse fra Perfume Direct
Thanks James, really appreciate the feedback!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.