Penwareshop Anmeldelser 

Prise en charge rapide de ma réclamation concernant le remboursement de mon achat qui a été converti en carte cadeau sans mon accord.
J’attends le remboursement.

Bin nicht zu Frieden es his klappbare kleiderschrank ich bestell es dan wird draus eine Mitgliedschaft

Après plusieurs échanges par e-mail, un remboursement devait m’être accordé. Pourtant, après deux mois d’attente, je n’ai toujours rien reçu : uniquement des promesses qui ne sont jamais suivies d’effet.

Cette situation confirme malheureusement la mauvaise impression que j’avais de cette entreprise. Le service client semble faire traîner les démarches et retenir l’argent de ses clients, tout en les orientant vers des options payantes sans consentement clair.

Je suis extrêmement déçu par cette expérience et je déconseille vivement cette entreprise. À fuir absolument.

they are scam, I've used fake credit card to test them, they found out that it's wrong, and sent me to another page (the content is below) indicating that they wanted a subscription in their VIP Membership

Secure Payment
ProductAmount

VIP Membership21.17JOD

Taxes0.00JOD

Total21.17JOD

Something went wrong... but we’ve got you!

Click the live chat button and we’ll sort your order out together — fast, easy, done.

Possible reasons:

Invalid credit card number, card holder, CVV or expiration date
Insufficient funds
Credit card has limits for internet payments or some other restrictions
This payment is processed by penwareshop.com

j'ai mal compris leur fonctionnement et avons échangé plusieurs mails par contre j'attends encore le remboursement

Esperienza buona e positiva

Estoy conforme con la respuesta de ustedes al hacer reposición de mi dinero, ya que no es una opción para mi tomar una membresía que no sabia de que se trataba.

Respuesta rápida y efectiva

Siete gente molto poco seria.

Hello. My experience with the site is that they responded very quickly to my request—which is quite rare. However, while they do provide explanations in French regarding disputes, the terms of sale and the relevant clauses are in English; not everyone speaks the language, and we don't always take the time to translate them at the moment of purchase. It would be helpful to have a translation tab to avoid the kind of situation I just experienced.

Zonder toestemming was ik abonnementhouder. Daarna 13 keer bedrag van € 63,75 afgeschreven.
Alles via mijn Creditcard terwijl ik die nooit gebruik.
En nu maar proberen geld terug te krijgen.
Nederlandse website, vestiging in Cyprus?!

Dat stinkt dus

Je remercie l’équipe de Penwareshop d’avoir accepté mon remboursement je les remercie

please forgive one of my reviews regards Penwareshop.com. after complaining to them , the return email asks if i would post a positive review of my dealings with Penwareshop .That i would be reimbursed.
NO CHANCE.
my bank are now looking into the matter. they have put the lost money back into my account pending investigation.

Porque me respondieron a mi reclamo

Ho fatto un acquisto su un sito diverso, ma il pagamento è arrivato a penwareshop. Quando mi sono accorto del problema ho subito contattato l'Azienda che prontamente si è mossa per contattarmi e risolvermi il problema. Sono stati pronti e disponibili e pronti al rimborso. Grazie

I made a purchase in January and then a subscription was made that I was unaware of it has taken several months to get subscription cancelled and then another payment was processed as they take a month to close and no refunds are available this company is a scam

Super gute seite

Merci d'avoir résolu mon souci j'attend le retour du remboursement svp cordialement

Non mi è piaciuto non ricevere il tavolo in offerta che avevo ordinato e pagato.
Emily mi ha aiutata a risolvere il problema proponendomi il rimborso.