Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Pensionhelp Direct are experts in providing advice to individuals who are in schemes which provide Safeguarded Benefits (these are also called Defined Benefit or Final Salary schemes) We provide advice on whether or not someone should stay in or transfer out of these type of pensions.
18-22 Lloyds Street, Manchester, M2 5WA, Manchester, Storbritannien
3,9
6 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Steve Lorenzonelli has been brilliant throughout the whole process. Ensuring we understood all the question and what the fors and against were.
It was been a excellent experience
Besvarelse fra Pensionhelpdirect
Thank you for this positive review. We are happy you found the process easy to understand and Steve helped with all your questions. We will be sure to let him know.
From the start of the process the advisors have all been very helpful and efficient -calls have been received when expected and Paul has ensured his advice reflects my long term and short term goals. I would recommend to friends & family
Besvarelse fra Pensionhelpdirect
Thank you, Carol. We’re pleased you are happy with the service provided and Paul was able to support you. We will pass the positive feedback on.
Besvarelse fra Pensionhelpdirect
Thanks, Mak. Great to hear you’re happy with the service provided.
Excellent and very thorough calls.
Although I understand the need to be very clear on the legislative requirements, I found that after reading the documents provided, there was a lot of "scripted" repetition which could have been avoided or reduced, maybe with a questionnaire? Staff however acknowledged this and apologized, but said it was a legal requirement.
Besvarelse fra Pensionhelpdirect
Thank you Paulette for your thoughtful feedback. We’re pleased you found the calls thorough and appreciate your understanding regarding the legislative requirements. We recognise that some elements can feel repetitive, and your suggestion is valuable as we continue looking for ways to improve the experience.
Took too long to set up calls etc, went with another provider
Besvarelse fra Pensionhelpdirect
Simon, we’re sorry to hear this was your experience.
From our records, the initial appointment was rescheduled as you advised you weren’t in a position to proceed at the time, and we were unable to progress matters further without the required information.
We did reach out to understand if there were any wider concerns but didn’t receive a response.
If you would like to discuss this further, we’d be happy to review things with you.
Only just started my journey wit Pensionhelpdirect, but so far they have been courteous polite and professional. I have not received any significant advise as yet, so am unable to comment on the quality of what I am really trying to achieve
Besvarelse fra Pensionhelpdirect
Thank you, Peter, for your feedback. We’re glad to hear your experience has been positive so far and look forward to supporting you further as your journey with us continues.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
