Absolutely fantastic service I’m not exactly a computer wizard plus I actually thought it was a scam when they told me what I was owed But Natalie had the patience of a saint, replying to every... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Upon asking for advice on switching a policy from one pension company to Pension App, Jack was very helpful and explained everything I needed to know to help with the process of the switch over. Easy... Se mere
Virksomheden har svaret
Jack demonstrated professionalism and knowledge of the industry. he was polite and answered all my questions with confidence that put myself at ease . Thank you jack
I like to thank nataile for the help she as given me to put all my pentions all in one place i was kept up to date evey step of the way thany very much
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Pension App automatically finds your pensions and transfers them into a new pension plan. One that you can keep track of. With pensions, your capital is at risk. Convenient • Setup in minutes providing minimal information. • Get updates on the tracing and transfer process via the app. • View your pension balance at any time. • Internal fund switching.
Kontaktoplysninger
Riverside, Mountbatten Way, CW12 1DY, Congleton, Storbritannien
- 01260 540121
- info@pensionapp.com
- pensionapp.com
4,8
Fremragende
407 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very good service with a very polite…
Very good service with a very polite attitude from Bethan and Natalie. Both extremely helpful and very courteous. Would highly recommend this service.
15. januar 2026
Uopfordret anmeldelse
Besvarelse fra Pension App
Thank you for your review Phil, I will let Beth and Natalie know.
Besvarelse fra Pension App
Thank you for your review Patrick, I will pass it on the team.
Natalie was very helpful and…
Natalie was very helpful and informative, she advised me what i needed to know, and what my next step is.
14. januar 2026
Uopfordret anmeldelse
Besvarelse fra Pension App
Thank you for your review Paul, I will pass it on to Natalie for you.
Best customer service ive had.
Only had to call customer service a handful of times but my experience has been fantastic, Bethan was absolutely amazing, she took care of everything I needed. Thank you.
13. januar 2026
Uopfordret anmeldelse
Besvarelse fra Pension App
Thank you for the kind review, I will let Bethan know.
Excellent service
Excellent service, easy to use app and customer service is first class.
13. januar 2026
Uopfordret anmeldelse
Besvarelse fra Pension App
Thank you for your review John, happy we could help. I will pass this on to the team.
I have spoken to a few of your…
I have spoken to a few of your assistants with my enquiries and couldn't fault anyone amazing people.
13. januar 2026
Uopfordret anmeldelse
Besvarelse fra Pension App
Thank you for the kind review Kathryn, I will let the team know.
Millie was very polite and helpful,😀…
Millie was very polite and helpful,😀 would recommend to anyone that is thinking of moving their pensions to pension app 👍👍
13. januar 2026
Uopfordret anmeldelse
Besvarelse fra Pension App
Thank you for your review Scott, I will pass it on to Millie.
Professional and polite staff.
The staff are always so friendly and helpful,very polite and professional ,always showing a clear understanding , and the process to transfer. Excellent customer service 100% always.Natalie, and Bethany 🙂
12. januar 2026
Uopfordret anmeldelse
Besvarelse fra Pension App
Thank you for the review Garry, I will pass your kind comments to Natalie and Beth.
Staff are very pleasant to speak to
Staff are very pleasant to speak to. Easy to use, just give pervious employment info and they do the rest. I never thought I’d be able to amalgamate all my pensions and to have it done so easily was a huge relief.
12. januar 2026
Uopfordret anmeldelse
Besvarelse fra Pension App
Thank you for the kind review Claire, happy to have helped. I will pass this on to the team.
I spoke to 3 different people all been…
I spoke to 3 different people all been very helpful, customer service 100%. I would definitely recommend anyone to use Pension App. They have helped locate 2 old pensions so far.
9. januar 2026
Uopfordret anmeldelse
Besvarelse fra Pension App
Thank you for your review Kerry, I will pass it on to the team.
I dealt witht Natalie
I dealt witht Natalie, 10 out of 10 customer service.
8. januar 2026
Uopfordret anmeldelse
Besvarelse fra Pension App
Thanks for your kind review Deborah, I will let Natalie know.
Spot on service
Spoke with Natalie very friendly she rang back when she said she would very helpful
7. januar 2026
Uopfordret anmeldelse
Besvarelse fra Pension App
Thank you for your review Richard, I will let Natalie know.
Great communication always kept posted…
Great communication always kept posted of what is happening in search Ellie my case handler keeps in touch.
30. december 2025
Uopfordret anmeldelse
Besvarelse fra Pension App
Thank you for your review Marion, I will pass it on to Ellie.
Customer service to millie who was fantastic so…
Spoke to millie who was fantastic so polite and very profesional in her manner put me at ease told me what to do and expect excellent customer service needs a raise
30. december 2025
Uopfordret anmeldelse
Besvarelse fra Pension App
Thank you for your kind review Jason, I will pass this on to Millie for you.
Very slow on transferring pension pot,a…
Very slow on transferring pension pot,a lot of delays.now
8. december 2025
Uopfordret anmeldelse
Besvarelse fra Pension App
Thank you for your review Mr Henry. As you are aware Pension App must follow the Regulator's guidelines and current UK Pension Legislation for certain transactions involving pension funds. The forms must be completed and returned before the transaction can be processed. Because you changed the advisor/receiving provider part-way through this transaction, it delayed this process and required the completion and return of a new form. That was sent to you and returned by you on 17/12/2025. The form was then sent to your receiving provider and our Trustees, also on 17/12/2025 and it is now awaiting your receiving provider to process your request. This means that Pension App sent, received, processed and forwarded your forms to your new provider all in the space of 1 working day. The only delay is with your receiving provider and time spent creating new forms for them. If you would like any documentation or exact times and correspondence sent, please let us know. All the best.
Pension app
I spoke to a person called Marcus. He was fantastic very patient with me. Helped me so much fantastic customer care service. With this pension app it has been straight forward
24. december 2025
Uopfordret anmeldelse
Besvarelse fra Pension App
Thank you for your review Benjamin, I will pass it on to Marcus.
Pension App are always professional and…
Pension App are always professional and helpful they are finding my many pensions and keep me informed and updated regularly Everyinr I have spoken too jss been great and I can highly recommend them
18. december 2025
Uopfordret anmeldelse
Besvarelse fra Pension App
Thank you for your review Heather, I will let the team know.
Natalie is ace she really helps with…
Natalie is ace she really helps with all your questions and queries.
Just really helpful
Thanks Natalie x
19. december 2025
Uopfordret anmeldelse
Besvarelse fra Pension App
Thank you for your review Paul, I will make sure to pass this on to Natalie for you.
Natalie No 1
My experience has been pain free and no hassle whatsoever. Natalie to her credit is on the ball and nothing is any hassle.A credit to the company.
19. december 2025
Uopfordret anmeldelse
Besvarelse fra Pension App
Thank you for your kind review Stephen, I will let Natalie know.
Very helpful no nonsense answers…
Very helpful no nonsense answers thankyou
18. december 2025
Uopfordret anmeldelse
Besvarelse fra Pension App
Thank you for your review Robin, I will pass this on to the team.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.