Pense Anmeldelser 

373
•
TrustScore 5 ud af 5

4,9

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I contacted Pense with a query about setting up an annuity. Their response was speedy and friendly. I received a call from.one of their agents, who explained the process to me. I also took financial a... Se mere

Bedømt til 5 ud af 5 stjerner

I'm taken by the friendliness of every single member of the Pense team From first contact with Callum and the conversations with James and then Martyn about my Pension I feel like part of the team... Se mere

Bedømt til 5 ud af 5 stjerner

All the staff from start to finish have been excellent. From Russell with our first enquiry to Liv keeping us up to date with progress and Ben for his thorough and detailed knowledge to providing a fa... Se mere

Bedømt til 5 ud af 5 stjerner

Ross Taylor helped me through every step of my annuity journey without any pressure to move too quickly. He helped me make the right choice for my needs after several really helpful discussions. He al... Se mere


Kontaktoplysninger

4,9

Fremragende

TrustScore 5 ud af 5

373 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 66 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,9

Alle anmeldelser

(373)

196 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Satisfaction

It was reassuring and helpful to liaise with the same person to help and guide you through some of the hurdles in front of you . Any questions i put forward which were a few , were answered very quickly .
So a big thank you to Liv and Kris for their advice and help .

2. april 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Had always been a bit sceptical about

Had always been a bit sceptical about financial advisors, but I had to use one to set up a annuity policy. Kirk Yeomans from Pence arranged a phone consultation and I will be forever grateful. He talked me through all my options, advised me on my tax implications which helped me make an informed decision, he kept me informed about the different providers and dealt with the transfer of my pension pot getting me exactly what I needed.

6. marts 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I have never been one for writing…

I have never been one for writing reviews but on this occasion, I had to break the habit of a lifetime. Pense were first class, from the moment I called them to the start of my annuity, the team have kept me informed every step of the way. Special mention to Kirk for his advice, and to Lauren and Liv who provided regular updates. I would have no hesitation in recommending Pense to friends and family.

20. marts 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Quick smooth process

The whole Pense team were very efficient.

I was very happy through out the smooth quick process.

If anyone was on holiday someone else picked up the messaging seamlessly.

I would not hesitate in recommending them

26. januar 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Pension Annuity

Used Pense twice now for both the small pensions I have. Kirk was excellent and explained everything so even i could understand.
Both went very smoothly with no hiccups in double quick time too.
I wouldn't hesitate to recommend Pense. All the staff are incredibly efficient and kept me informed
weekly throughout the process.
All in all excellent service, I would highly recommend.

12. januar 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Another con trying to get your details…

Another con trying to get your details whilst pretending offer free advice

24. februar 2026
Uopfordret anmeldelse
Pense-logo

Besvarelse fra Pense

Thank you for your review.

We take feedback extremely seriously, however we have been unable to identify any interaction with a customer matching the details described here.

Pense is an FCA regulated financial advice firm and we maintain full records of all enquiries, calls and advice conversations. After reviewing our records we have not been able to locate any enquiry or interaction that corresponds with this review.

For clarity, we do not charge customers simply for making an enquiry or discussing their options. A fee is only payable if a customer chooses to proceed with a formal recommendation, and all charges are clearly explained and agreed upfront before any advice is provided.

We have asked Trustpilot to contact the reviewer so that they can provide further information and allow us to investigate properly, however we have not yet received any details that enable us to verify the experience described.

We are proud of the transparent and competitive charging structure we offer and would encourage anyone considering our service to review the feedback from other customers who have used Pense.

If the reviewer has genuinely interacted with us, we would welcome the opportunity to investigate and resolve any concerns directly.

Bedømt til 5 ud af 5 stjerner

Friendly knowledgeable team and professional service

Friendly knowledgeable team that offer a professional service. Initial consultation was friendly and helpful, reviewing my options and agreeing the way forward. They were then able to secure an annuity quote above my expectations and then followed through getting the policy in place and the funds transfer in in a very professional and timely manner. Regular updates on progress all the way through and very happy with the end result.

17. februar 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Pense is the way to go.

Since I started dealing with Pense arranging my Annuity policy, I have found the team very capable and fairly quick at dealing with any issues that arose. The girls Chloe,Amber, Lauren and Liv have all been very helpful and kept in contact regularly with me during the transfer process. I would highly recommend Pense to sort your pension out

16. februar 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great Experience.

Pense was recommended to me and I'm so glad they were, Ross talked me through the whole process in detail and made sure i understood everything. His telephone manner is excellent and made me feel relaxed and confident that i was doing the right thing. Moving my life savings was a huge thing for me but Ross made it easy and worry free. It's also good to know that he is there at the end of the phone if i need him.
I would also like to thank Lauren too for confirming that everything is in order and ensuring that i am happy with the service they have provided. I highly recommend, they are a great team.
Andy Fifield.

23. januar 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Not rushed into committing

As someone very new to pensions and completely bamboozled by what was available, the guidance, knowledge and support from both financial advisors Ross and Kirk, and great follow up and attention from Amber and Lauren was exemplary. The detailed choices were carefully explained (and more than once!) I did not feel rushed and I was not pushed into anything I did not understand. Pense certainly made something that I was dreading starting much smoother than I imagined, and I would highly recommend (in fact I already have!)

24. november 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

A very Pleasant experience dealing with Pense

When dealing with Pense they were very professional and the advice they gave was very good at no point did i ever feel pressured into making a decision. Pense were dealing with my pension company who were taking so long in getting the information to Pense. They kept me updated regularly on why it was going so slow. Once all the money had changed hands and i thought all was done i got an email from Pense saying that they had raised a complaint about how slow it went and my Pension provider said they would send me £100 in way of a compensation. I thought that was very god as i never asked them to do this. I would use Pense again and i would recommend them to any body

12. januar 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Pense were a great company to work…

Pense were a great company to work with. They communicate extremely well. Almost daily communication with their admin team. I did experience issues with some of my pension companies and they were great in helping with advice and guidance on how to deal with them. Their advisers speak in a language anyone would understand. I highly recommend Pense

20. november 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Annuity

I found James, Lauren, Chloe and Katie very professional, experienced and friendly.
The whole process went very well and I was particularly grateful for the regular updates Lauren gave.
I would highly recommend this service - great value for money.

Stanley Bolden

20. januar 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent service!

I was very happy with the service that I received from Pense, from start to finish they provided me with a very professional service, in setting up my annuity. My advisor Kirk and the admin team were a pleasure to deal with, making the transition from my pension as smooth as possible.

14. januar 2026
Uopfordret anmeldelse

Dette er Trustpilot

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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

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