I contacted Pense with a query about setting up an annuity. Their response was speedy and friendly. I received a call from.one of their agents, who explained the process to me. I also took financial a... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I'm taken by the friendliness of every single member of the Pense team From first contact with Callum and the conversations with James and then Martyn about my Pension I feel like part of the team... Se mere
All the staff from start to finish have been excellent. From Russell with our first enquiry to Liv keeping us up to date with progress and Ben for his thorough and detailed knowledge to providing a fa... Se mere
Ross Taylor helped me through every step of my annuity journey without any pressure to move too quickly. He helped me make the right choice for my needs after several really helpful discussions. He al... Se mere
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 66 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Satisfaction
It was reassuring and helpful to liaise with the same person to help and guide you through some of the hurdles in front of you . Any questions i put forward which were a few , were answered very quickly .
So a big thank you to Liv and Kris for their advice and help .
Had always been a bit sceptical about
Had always been a bit sceptical about financial advisors, but I had to use one to set up a annuity policy. Kirk Yeomans from Pence arranged a phone consultation and I will be forever grateful. He talked me through all my options, advised me on my tax implications which helped me make an informed decision, he kept me informed about the different providers and dealt with the transfer of my pension pot getting me exactly what I needed.
Advice re annuity
I used Pence to find an annuity for me. Very helpful and efficient and good helpful advice
I have never been one for writing…
I have never been one for writing reviews but on this occasion, I had to break the habit of a lifetime. Pense were first class, from the moment I called them to the start of my annuity, the team have kept me informed every step of the way. Special mention to Kirk for his advice, and to Lauren and Liv who provided regular updates. I would have no hesitation in recommending Pense to friends and family.
Quick smooth process
The whole Pense team were very efficient.
I was very happy through out the smooth quick process.
If anyone was on holiday someone else picked up the messaging seamlessly.
I would not hesitate in recommending them
From the start the advisors chased my…
From the start the advisors chased my pension providers for details on the type of pension I held .. chasing regularly for updates
Pension Annuity
Used Pense twice now for both the small pensions I have. Kirk was excellent and explained everything so even i could understand.
Both went very smoothly with no hiccups in double quick time too.
I wouldn't hesitate to recommend Pense. All the staff are incredibly efficient and kept me informed
weekly throughout the process.
All in all excellent service, I would highly recommend.
Another con trying to get your details…
Another con trying to get your details whilst pretending offer free advice

Besvarelse fra Pense
I’ve been very impressed with Pense…
I’ve been very impressed with Pense from my initial contact and subsequent interactions. The staff have been wonderful, pleasant supportive and professional. Any questions or information requests were dealt with promptly and efficiently.
Friendly knowledgeable team and professional service
Friendly knowledgeable team that offer a professional service. Initial consultation was friendly and helpful, reviewing my options and agreeing the way forward. They were then able to secure an annuity quote above my expectations and then followed through getting the policy in place and the funds transfer in in a very professional and timely manner. Regular updates on progress all the way through and very happy with the end result.
From the very first phone call chat…
From the very first phone call chat about what was best for my personal circumstances to the very last details the service was the best I've ever had
Thank you
Pense is the way to go.
Since I started dealing with Pense arranging my Annuity policy, I have found the team very capable and fairly quick at dealing with any issues that arose. The girls Chloe,Amber, Lauren and Liv have all been very helpful and kept in contact regularly with me during the transfer process. I would highly recommend Pense to sort your pension out
Great Experience.
Pense was recommended to me and I'm so glad they were, Ross talked me through the whole process in detail and made sure i understood everything. His telephone manner is excellent and made me feel relaxed and confident that i was doing the right thing. Moving my life savings was a huge thing for me but Ross made it easy and worry free. It's also good to know that he is there at the end of the phone if i need him.
I would also like to thank Lauren too for confirming that everything is in order and ensuring that i am happy with the service they have provided. I highly recommend, they are a great team.
Andy Fifield.
Not rushed into committing
As someone very new to pensions and completely bamboozled by what was available, the guidance, knowledge and support from both financial advisors Ross and Kirk, and great follow up and attention from Amber and Lauren was exemplary. The detailed choices were carefully explained (and more than once!) I did not feel rushed and I was not pushed into anything I did not understand. Pense certainly made something that I was dreading starting much smoother than I imagined, and I would highly recommend (in fact I already have!)
A very Pleasant experience dealing with Pense
When dealing with Pense they were very professional and the advice they gave was very good at no point did i ever feel pressured into making a decision. Pense were dealing with my pension company who were taking so long in getting the information to Pense. They kept me updated regularly on why it was going so slow. Once all the money had changed hands and i thought all was done i got an email from Pense saying that they had raised a complaint about how slow it went and my Pension provider said they would send me £100 in way of a compensation. I thought that was very god as i never asked them to do this. I would use Pense again and i would recommend them to any body
Genuine, honest and professional service provided.
Pence were extremely helpful, professional and tenacious about sorting out a problem I had. Staff at pence put a lot of effort into that and went above and beyond. I cannot praise them enough.
Pense were a great company to work…
Pense were a great company to work with. They communicate extremely well. Almost daily communication with their admin team. I did experience issues with some of my pension companies and they were great in helping with advice and guidance on how to deal with them. Their advisers speak in a language anyone would understand. I highly recommend Pense
Annuity
I found James, Lauren, Chloe and Katie very professional, experienced and friendly.
The whole process went very well and I was particularly grateful for the regular updates Lauren gave.
I would highly recommend this service - great value for money.
Stanley Bolden
Excellent service!
I was very happy with the service that I received from Pense, from start to finish they provided me with a very professional service, in setting up my annuity. My advisor Kirk and the admin team were a pleasure to deal with, making the transition from my pension as smooth as possible.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







