Liked the product till one exploded and sent carbon shrapnel all over the bath and my wife. The clincher was customer service's denial reply
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I've been waiting 16 days since cancelling my order for my $2,100 to be returned to me. they take your money real fast but hang on tight to it when it's time to return it. Moreover, they don't respo... Se mere
Virksomheden har svaret
It really works! I moved from Colorado to Arizona came to find out water is horrible calcium build up every where and water tasted bitter and stale. I tried Pelican whole house filter pc1000 its worth... Se mere
Though we've only had our Pelican Water System a short time, I am already thrilled with it. I have noticed a marked improvement in how my skin feels after showering. Our water had so much chlorine in... Se mere
Virksomhedsoplysninger
Kontaktoplysninger
3060 Performance Circle, Suite 2, 32724, Deland
- 877-842-1635
- sales@pelicanwater.com
- pelicanwater.com
2,6
Under middel
3 t anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
All that I was told was verified to be …
All that I was told was verified to be true. I tried the Salt Free system on their 90 day guarantee; was not satisfied with the hardness and they replaced it hassle free with the salt based system. I have tested the water and it is perfect. FRank, Kyle and all the others are high integrity people
2. januar 2018
Uopfordret anmeldelse
They do not sell the softner media for …
They do not sell the softner media for scale and mag. Hard water
You can buy the tank with the media but if you want to replace the media
after time THEY WONT SELL IT TO YOU? kind of crazy!!!
2. januar 2018
Uopfordret anmeldelse
Besvarelse fra Pelican Water
Hello Dennis,
We have a lifetime warranty on our salt free media. You should not have to replace it. If you are having issues with your system, please contact us. We also do not show you purchased a system from us.
Pelican Customer Service Team
Super easy to install & follow …
Super easy to install & follow tutorials online - highly recommend!
2. januar 2018
Uopfordret anmeldelse
Great filter! But need better instructions
Great filter, but complicated for installing.
Instructions need to have more pictures for visual aid. My maintenance person had issues while installing..
2. januar 2018
Uopfordret anmeldelse
I have been using the Pelican water …
I have been using the Pelican water system for approximately 10 years without any problems. It is very convenient to order the replacement filters for the system. I would recommend the Pelican Water System to others.
2. januar 2018
Uopfordret anmeldelse
I like to do business over the phone …
I like to do business over the phone more than on line and my experience with Pelican is the best I can get. they have great customer service and know what they sell. Not only have I bought the product but I recommended it to a friend and even installed it for him, we are both very happy with the product and what a difference the taste in water. I even wash my cars with the water and it is spotless free. I will recommend it to anybody.
2. januar 2018
Uopfordret anmeldelse
The no salt system works great it …
The no salt system works great it replaces our eco water system . It was also easy to install myself.
2. januar 2018
Uopfordret anmeldelse
Great product
Great product, incredibly fast shipping. Wish it would come with a little plumbing tape so it could be installed right away.
2. januar 2018
Uopfordret anmeldelse
Over Priced and Unethical Customer Service
For the functionality you get, this softener is significantly overpriced. You can get a Fleck to do what this can do, for half the price. The company will also not pay for returns if you are unsatisfied with the quality of what you receive. Don't do business with a like this.
1. januar 2018
Uopfordret anmeldelse
Besvarelse fra Pelican Water
Hello Michael,
This order that you reviewed is for a 48,000 grain salt system which does remove calcium from you water. We show that you did not try out system but refused/returned it without installing. Customers are responsible for return shipping when they decide to return a product at no fault of Pelican. We offer salt free systems and salt based systems depending on your preference. We show a refund was already issued to you for the returned salt system.
Pelican Water Customer Service
On time delivery
On time delivery. Frequent emails kept me updated on my delivery date.
31. december 2017
Uopfordret anmeldelse
Our Pelican RO unit is one of the best …
Our Pelican RO unit is one of the best purchases we’ve made. Excellent quality product and superb service support from the team at Pelican. - Thank you from San Diego.
31. december 2017
Uopfordret anmeldelse
The customer service at Pelican is …
The customer service at Pelican is excellent; staff advised me on the filter system size appropriate for my needs. The cost of the system is 1/3 of another system I was considering. I signed up for the automatic shipment of filters, which is great so I won't have to think about it. The installation was accomplished by my trusty plumber and I have tasty, clean water!!! I'm drinking much more water now that I know it's clean and safe. I would recommend Pelican highly to anyone.
30. december 2017
Uopfordret anmeldelse
Not as advertised! Update
I had my water conditioner and whole house filter installed about 2 months ago. The installation was a lot harder and expensive to get installed than you stated! I still can not drink the water due to taste after installation. I am also worried with the calcium build up that I have noticed since installing.
On Saturday January 6, 2018 Clemente (customer service rep) called me and addressed my previous concerns. After talking to him, I am trying to resolve my concerns. I will get back to TrustPilot if I can not take care of what we disscussed.
30. december 2017
Uopfordret anmeldelse
Easy to order and received the item in …
Easy to order and received the item in a timely manner
30. december 2017
Uopfordret anmeldelse
The tech support and sales team are …
The tech support and sales team are great. Very knowledgeable and nice guys. We have only had our system for about a month. So far so good and waaaaayyyy better than the system the previous owner had in place.
29. december 2017
Uopfordret anmeldelse
Great customer service
Great customer service. The Techs helped me resolve my long standing and difficult waterbissue.
29. december 2017
Uopfordret anmeldelse
Prompt courteous service
28. december 2017
Uopfordret anmeldelse
Great Tasting Water
Great tasting water! System was easy to install. Technical support was outstanding.
28. december 2017
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.