Paynt Anmeldelser 

53
•
TrustScore 3 ud af 5

3,2

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Dei veri e propri truffatori. Mi hanno tenuto in ballo per diverso tempo per poi trovare una scusa veramente assurda che sa di presa in giro. Incompetenti, incapaci e truffatori che vendono aria. Diff... Se mere

Bedømt til 5 ud af 5 stjerner

Right from the point of contact on a social media platform they have been helpful, informative and kept upto date of what and when things were needed. Payment machine, its simple to use, processi... Se mere

Virksomheden har svaret

Bedømt til 4 ud af 5 stjerner

Mi trovo abbastanza bene con loro, nonostante rientro i soldi lunedì un può più tardi oppure martedì. Qualche problema con il pos riguardo la carica batteria, però , dai e andata buon fine.

Bedømt til 1 ud af 5 stjerner

Absolutely terrible experience with these. I've lost £100s in transactions as the statements are showing no recorded sales after 21:30 from 3 nights of the opening weekend of my bar. They're visible o... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Betalingsservice

Skrevet af virksomheden

Paynt is a fully integrated payment solutions and infrastructure provider. Our core product is Acquiring-as-a-Service, targeted specifically at the reseller segment - Independent Sales Organizations (ISOs), Payment Service Providers (PSPs), Independent Software Vendors (ISVs) and SaaS companies. We offer access to omni-channel payment acceptance capabilities and our modular platform automates and streamlines functions required to onboard, manage, and retain merchants.


Kontaktoplysninger

3,2

Middel

TrustScore 3 ud af 5

53 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 66 % af deres negative anmeldelser

Svarer typisk inden for 2 uger

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,2

Alle anmeldelser

(53)

14 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Dei veri e propri truffatori

Dei veri e propri truffatori. Mi hanno tenuto in ballo per diverso tempo per poi trovare una scusa veramente assurda che sa di presa in giro. Incompetenti, incapaci e truffatori che vendono aria. Diffidate

9. september 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Beginning to end good

Right from the point of contact on a social media platform they have been helpful, informative and kept upto date of what and when things were needed.

Payment machine, its simple to use, processing of transactions is quick, ive used in various locations and it seems to have good signal.

Payments are made in good time into my account.

29. juni 2026
Uopfordret anmeldelse
Paynt-logo

Besvarelse fra Paynt

Thank you Tom for taking the time to leave a review, and we are really happy that you have had a great experience to date!

Bedømt til 1 ud af 5 stjerner

Hundreds of pounds missing in lost transaction records.

Absolutely terrible experience with these. I've lost £100s in transactions as the statements are showing no recorded sales after 21:30 from 3 nights of the opening weekend of my bar. They're visible on the terminal but missing from my Portal Statement and bank transfer and nobody at the company has the slightest idea what's happened. I was left on hold for 30 minutes and essentially told they didn't know what to do. I would avoid this company, I'm going to have to get a new provider in place asap and hope that they can recover the hundreds of pounds (potentially close to £1k) that has gone missing.

22. juni 2026
Uopfordret anmeldelse
Paynt-logo

Besvarelse fra Paynt

Hi,

We're very sorry to read about your experience and understand how concerning this situation must be, particularly when it involves your transaction records and settlement.

Unfortunately, we're unable to identify your account from your Trustpilot profile, so we haven't been able to investigate the specific issue you've described. We'd very much like the opportunity to look into this as a priority.

Please could you email us at support@paynt.com with your business name and contact details, and include the words "Trustpilot Review – FAO Vicki Brown" in the subject line. I'll personally ensure your case is reviewed and work with our team to investigate what has happened and provide you with a full update.

We take feedback like this very seriously and appreciate the opportunity to investigate and resolve your concerns.

Bedømt til 1 ud af 5 stjerner

After waiting 22 days for an account

After waiting 22 days for an account, to be constantly lied to and misinformed by both my account manager and customer service when calling in, i would highly recommend to stay clear from this company, you will get nowhere with them as noone has a clue what they are on about or what they are doing! I understand people can get things wrong within a company but to be lied to 3 times by 3 different customer service agents yesterday and also have an email sent to me again which was just pure lies and misinformation and considering it quote both merchant id etc this wasnt just a quick look to find out, so your allowing many staff to give out the wrong information, if it was just 1 i would be slightly less angry but 3 is a joke.
How can 3 people within your company get this wrong?
I did my application on the 7th on April, I chased chased chased around the 15th I was told it was approved and would get my reader and virtual terminal details shortly
Nothing
Couldn’t get hold of Caitlin for about a week, called in 3 times over different days to be told that there wasn’t even an application under my business name
Cailtin then realised it was never actually submitted so only then submitted in on the 17th and tried to tell me in was an error, just I kindly just accepted after already waiting 10 days and hoped due to this mess already it would have been actively been tried to be sorted quickly, but no.
I then waited another 10 days chasing every day to still have no card reader and to then also be told that up until 2 days ago no virtual terminal was ever put on the application only the card reader so Caitlin misinformed me the hole time telling me she had also done the virtual terminal.
So I’ve waited since the 7th for something that hasn’t even been done properly as it is and I also have evidence from my emails I clearly asked for this and was told it was added
This was then applied for 2 days ago, in which I was told whilst I was waiting to just do moto payments on my card reader, a reader I’ve been waiting for the tracking still but also if I did moto payments on that you’d hold the funds with risk as I should be doing them through the virtual terminal, i have worked in business for a while so to be advised to do this knowing full well the outcome again is riduclous , I was then also told yesterday moto payments was never actually enabled on my reader either so again more misinformation but also if i was to have done this, i am correct and the funds would have been held and that i should never have been told to do this..
I was recommended you guys by a friend and ive told them my experience with you, they have also over heard a few of the calls and they are shocked with how youve been with me as you never did this with them, they also have a card reader, virtual terminal and pay by link all on next day settlements as a brand new business and they dont even have a store front so they cannot work out why youve been so diffcult with me and are also looking to now move to another provider.
You have clearly done this with just my business as i am aware you approve many accounts with out transaction history for next day settlements so I feel my business has just been personally victimised by yourselves for whatever reason.
Vicki is very rude for someone in that type of role you would think they would employ someone who is understanding but no they've employed miss trunchball! Caitlin has no idea what she is doing, i would fully recommend staying clear from this company!

7. april 2026
Uopfordret anmeldelse
Paynt-logo

Besvarelse fra Paynt

Hi,
Thank you for taking the time to share your feedback. We’re sorry to hear about your experience and appreciate the opportunity to respond.

We recognise that there were delays during the onboarding process, including an initial issue with your application not being submitted as quickly as it should have been. We understand how frustrating this must have been, especially when you were proactively chasing for updates. Clear and consistent communication is something we take seriously, and we’re reviewing this internally to ensure improvements are made.

We would also like to clarify that our team, including Vicki, made every effort to explain the status of your account and next steps during your call. We aim to provide a professional and respectful service at all times, and this extends to the interactions we expect in return across all communication channels.

Following a full review of the account activity, we have taken the decision to close your account in line with our terms and conditions.
We understand this is not the outcome you were hoping for, but these decisions are made carefully, with compliance and security as a priority.

We wish you all the best moving forward.

Kind regards,
Paynt

Bedømt til 1 ud af 5 stjerner

Ridicoli ma soprattutto offesa definirli Gateway Payment per il settore Pagamenti . Checco Zalone avrebbe detto : ma sono del mestiere?

RIDICOLI , Non trovo altro aggettivo idoneo , RIDICOLI 🤦‍♂️

13. marts 2026
Uopfordret anmeldelse
Paynt-logo

Besvarelse fra Paynt

Ci dispiace leggere il suo feedback e comprendiamo la sua frustrazione.
Desideriamo chiarire che ogni richiesta viene valutata attraverso procedure di verifica approfondite, necessarie per garantire sicurezza, conformità normativa e la tutela di tutte le parti coinvolte. Purtroppo, in alcuni casi, tali verifiche possono portare alla decisione di rifiutare la richiesta.

Bedømt til 5 ud af 5 stjerner

Great service & communication

Great service & communication. Fantastic support.

10. marts 2026
Uopfordret anmeldelse
Paynt-logo

Besvarelse fra Paynt

Thank you for the great review! We’re glad you were happy with both our service and communication. Providing strong support to our clients is always our priority.

Bedømt til 5 ud af 5 stjerner

Honest approach

Honest approach, no issues. Timely settlements and good overall experience

11. marts 2026
Uopfordret anmeldelse
Paynt-logo

Besvarelse fra Paynt

Thank you for your feedback! We’re really pleased to hear that you valued our honest approach and had a smooth, timely experience.

Bedømt til 5 ud af 5 stjerner

Great service from Tony and the Team

Great service from Tony and the Team. Good communication, great deal, and fast service with supplying us our equipment. Already recommended to a friends business to help them with their financial solutions.

11. marts 2026
Uopfordret anmeldelse
Paynt-logo

Besvarelse fra Paynt

Thank you so much for your kind words! We’re delighted to hear that Tony and the team provided great communication and a smooth experience. It means a lot that you’ve already recommended us - we truly appreciate your support and look forward to helping you again in the future!

Bedømt til 5 ud af 5 stjerner

Great service

Great team , super to work with. Vitaly in particular a superstar

6. marts 2026
Uopfordret anmeldelse
Paynt-logo

Besvarelse fra Paynt

Thank you for your kind review. It’s always great to hear such positive feedback. I’ll be sure to pass your comments on to Vitaly and the team!

Bedømt til 5 ud af 5 stjerner

The best payment terminal solution

The best payment terminal solution – especially for small business owners!
I’ve been using it for a while now to sell our family business Põldotsa Farm’s dried snacks at fairs. It’s very convenient, fast, and most importantly – reasonably priced.

9. juli 2025
Uopfordret anmeldelse
Paynt-logo

Besvarelse fra Paynt

Thank you so much for your kind feedback! We're thrilled to hear that our payment terminal solution has been a great fit for Põldotsa Farm. It's always our goal to support small businesses with reliable, affordable tools. Wishing you continued success at the fairs! 🌿

Bedømt til 5 ud af 5 stjerner

Great Customer Service

The customer service from Vitaly is great he always gets back to me and nothing is too much trouble.

11. februar 2025
Uopfordret anmeldelse
Paynt-logo

Besvarelse fra Paynt

Great to hear this! Thank you for the feedback!

Bedømt til 1 ud af 5 stjerner

Nightmare

Nightmare! Absolutely useless service! From July 5th to August 13th, I struggled trying to connect, but to no avail. They endlessly demand personal data of company owners - it's simply outrageous and suspicious!
After reading reviews from other users, I realized I got off easy. Apparently, they have serious issues with payouts and customer support. Thank God I didn't manage to give them my money!
I absolutely DO NOT recommend using this terrible service! It's nothing but disappointment and a waste of time. Stay away from them if you don't want to lose your nerves, time, and money!

13. august 2024
Uopfordret anmeldelse
Paynt-logo

Besvarelse fra Paynt

Thank you for your feedback. We’re sorry to hear about your experience and appreciate the opportunity to address your concerns. As part of our onboarding process, we adhere to strict regulatory and compliance guidelines to ensure that all necessary due diligence is performed. This occasionally requires us to request additional information, especially when the business or its key individuals fall under certain criteria.

We understand this process can feel frustrating, but it is essential to ensure that we maintain the highest standards of compliance and security for all our customers. We truly value your patience and regret any inconvenience caused. Should you wish to revisit your experience, we would be more than happy to assist further.

Bedømt til 5 ud af 5 stjerner

Paynt is one of the best…

Paynt is one of the best Acquiring-as-a-Service providers in the industry giving its Partners full control and transparency of Onboarding and Reporting processes. Paynt has developed great Portal where all processed are handled - Onboarding, Merchant Reporting, Partner Commission Reporting.
Paynt is great and flexible Acquirer with individual approach to Partners.

19. juli 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Tony and the team at Paynt are the best…

Tony and the team at Paynt are the best in the business. They know how to cater to clients, have the best staff and Tony knows how to lead the team and keep relationships for years. We have been using them for over 10years, steady payments, always on time and would highly recommend them to anyone looking to use a great online payments provider.

12. juli 2024
Uopfordret anmeldelse
Paynt-logo

Besvarelse fra Paynt

Thank you Phillip for the feedback!

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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