Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Pawfinity, the world's favorite pet grooming software, kennel software, and dog daycare software. Improve efficiency in your grooming salon, mobile grooming, or salon business. FREE TRIAL
HORRIBLE customer service. I’m struggling to believe they are actually a provider of a product? They wouldn’t provide me any information or a demo without my websites, social media, name, business name and more???
Seems like a total scam
I reached out via their website contact form to find out if they offered an API. This is the exchange that followed. I'm confused and surprised at the abrasiveness toward a prospective customer asking, I think, very fair questions.
----
Me: Do you offer an API for better integration in an existing website?
Lauren (Pawfinity): We offer a seamless integration into a website. What are you referring to as "better integration"?
Me: Thanks, does this mean you do not have an API?
Lauren: We do offer an API. Are you a pet business owner? It doesn't seem that there was any business information in your inquiry.
Me: I am - I run a grooming salon. It appears that your offering is mostly geared toward non-technical users. I was looking for more information on a possible API, but there was nothing on your site indicating that you had one. Do you have reference documentation for the API as well? I'm interested in seeing what endpoints are available to see if this would be a proper service for what I need.
Lauren: Can you please provide more information regarding your business, such as the business name, contact information, and website.
Me: Is that a prerequisite for information on your offering? I have to give you my contact information beyond the email address you already have? Sorry, I'm having a hard time not reading your responses with a somewhat abrasive tone.
- No response after my last reply -
---
Judge for yourself, but I can't imagine doing business with these people having experienced this simply by asking if they have an API.
Very poor customer service. Zero numbers to call. They don't feel that they want new customers. They do not treat new customers professionally.
Its got more complicated over the last 12 months and changes (without notice) have forced us to change the way we work.
We have recently taken the difficult decision to move to another provider and how glad we are we have done this. I have suspended my subscription, which has another 10 days left and it clearly states we would still have access. The owner has gone out of his way to completely ban us from logging in for the simple fact we are moving and the software will not support us. When i asked on their facebook support group i received no response and was kicked out of the group.
Avoid at all costs they clearly do not honor subscriptions and they have your data, which is core to your business working.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
