Pavoi Anmeldelser 

**Disappointing Customer Service and Return Policy**
I ordered a pair of leggings and a shirt from this company. Unfortunately, I was not satisfied with the shirt because it does not provide enough support for working out.
I emailed customer service to request a return, but it took two days to receive a response, and they first wanted me to explain why I didn’t like the item.
To make matters worse, I was then informed that I would have to pay $8.60 to return an item that only cost $28. This return shipping fee was not clearly disclosed on their website when I made my purchase.
I understand that companies have return policies, but customers deserve transparency about return costs before placing an order.
The entire return process was frustrating and disappointing.
Based on my experience, I would encourage anyone considering purchasing from this company to carefully review their return policy first!Good customer service and transparency are just as important as the products themselves

Should be able to rate a big fat ZERO!! I ordered a bracelet which shipped right away, but my local post office refused the package due to damage. Another package was apparently sent and delivered, which it was not delivered. The tracking number doesn’t work and after a month of waiting I am denied a replacement or a refund “ because an agreement was met”. So, I’m out $20 for some crap jewelry I never needed anyway.

Terrible no customer service I ordered a turquoise bracelet and got an empty box they refuse to refund my money or send a bracelet what a shady rip off!!!!!!!!!!!!!buyer beware u pay no product sent.

Among many customers in this review section I have also had a terrible and frustrating experience with Pavoi's customer service. I contacted by email a day within finding out I accidentally entered an incorrect address for my order. They offered me a refund as well as a reshipment upon first hearing my complaint. At first I was very appreciative, but that appreciation soon dissipated when they refused to offer that same refund or reshipment they had previously offered. If you are going to risk your hard earned cash for this brand's products that other reviews say are sub par, then I suggest you order off of Amazon because Pavoi customer service has little to nothing to offer to loyal consumers.

I made my first order a couple of weeks, but it was mistakenly sent to my old address. Pavoi advised they couldn't stop the shipment and they had a zero refund policy.

I was able to retrieve a few pieces from the old address, but other pieces were sent back. I sent an inquiry to customer service regarding the jewelry mailed back -- no response, no jewelry.

The pieces I did get were ok -no better than something from TJ Maxx. I think Amazon has some excellent marketing game.

Worst jewelry ever. Crappy quality. Crappy everything.

I have purchased ten pieces from Pavoi and at first was thrilled. But it’s like a pig. At first you’re excited and the pig is cute and adorable. Then after time you realize it is messy, stinky, and more hassle than it is worth. 30% of the jewlery has lost their cz’s and the earrings? NOT HYPOALLERGENIC. Reaching out to them and expecting support is like holding your breath under water. Don’t do it and don’t buy it! They truly do not care that their items, even though they are very affordable do not last even a few months. The only reason why my other pieces have lasted longer is because I don’t wear them as often.

Absolutely trash jewelry but they sell it as no tarnish, water safe and they are amazing! My bracelet turned in about 6weeks. They said they would not do anything about it and locked me out of tik tok lives when I would warn people.

I ordered a cz yellow gold plated tennis bracelet off Amazon and was SHOCKED at how beautiful it is. The way the stones catch the light look like real diamonds. For $19 I am very happy & will likely buy more jewelry from them.

{ UPDATE } Pavoi responsed to my email every quickly, was very apologetic and gave a FULL return!! Very happy with how the final outcome played out.

Thanks, Pavoi!

HORRIBLE return policy!!!! I paid over $60 for two pairs of leggings. The leggings were a bad fit overall, they didnt come with tags on them. Then when I returned them it cost over $30 just to ship them back, then they only credited me $4.67 for both leggings. Saying they needed to replace the tags?! Please do not waste your time or money!

The delivery of my order took too long, and as a result, my items are now stuck in the US. I live in Switzerland, and my brother was supposed to bring them to me, so I ultimately never received my order. A complete waste of time and money.

Never received tracking information until I sent them a 3rd email telling them I would cancel the order then when I received my order the one thing I wanted did not show up contacted them again and they tell me it is out of stock, well if you would have pulled my order when i placed it would not have been out of stock. Pavoi did everything in their power to ensure I will never order from them again!

The 18" simulated diamond necklace clasp releases and falls off. If I wasn't home it would have
been lost.
Do not buy this product, there is a serious problem with the clasp. It separated and falls off. This is a faulty clasp. They don't fix it because if you loose it you have to buy another one. Rating 1.

I bought quite a few earrings and two bracelets. I wasn't crazy about a few of the earrings and wanted to return them. I have went round and round and now customer service won't respond to just send me the address to send it back. So frustrated.

Items never received. Pavoi refused to refund or check with Amazon Logistics to see why the package was delivered to a town 40 miles away. Amazon said vendor has to resolve so I'm out $40. Awful customer service.

Jewelry is made terrible and falls apart only after a few wears. Customer service is AWFUL! Company doesn’t stand behind their products! DONT BUY. You would think a company would want to help make a repeat customer happy but instead they were blunt in saying don’t shop with us again!

TERRIBLE PRODUCTS AND THERE CUSTOMER SERVICE SUCKS !!!!

I LOVE PAVOI JEWELRY!! Their pieces are so dainty ad timeless at such a great price point. I wear their jewelry in the shower, at the pool, to the beach and it still looks brand new. The quality of the jewelry allows it to last for months without tarnishing or losing color. I have no complaints. Highly recommend!