I am very satisfied with this taxi insurance company. The service is fast, professional, and always helpful whenever I need assistance. The staff are friendly and make the whole process simple and str... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I had to inform Patons that I no longer need cover for my taxi and I spoke to Debbie in Customer Services. She was very courteous,knowledgeable and a pleasure to speak to. She was professional thr... Se mere
Virksomheden har svaret
All routine. Everything fine. App easy to use. A bit disappointed with the ridiculous rate charged in interest when you pay monthly, and the amount of commission Paton’s are receiving for acting as a... Se mere
Virksomheden har svaret
Your Insurance Consultant Ghazala Sana was so helpful and friendly. It was an absolute pleasure speaking to her and she's an asset to your Company. 10 stars from me 😊 1st class service from Patons on... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
As an industry-recognised insurance broker, at Patons Insurance we take our job of protecting your business very seriously. We understand that your business is your livelihood, and we want to make sure that you have the best coverage possible in case an unfortunate incident happens. We use a carefully selected group of UK insurers to find you an insurance policy that meets your needs. If you choose us, we’ll search for reliable cover to give you peace of mind. Our team is highly trained with expert, specialist insurance industry knowledge, meaning they will provide you with an informed and efficient service so you can do your job without stress.
Kontaktoplysninger
Unit 9, Connect Business Village, Derby Road, L5 9PR, Liverpool, Storbritannien
- 01515381313
- info@patonsinsurance.co.uk
- patonsinsurance.co.uk
4,6
Fremragende
131 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
First class service and easy to deal…
First class service and easy to deal with
8. august 2025
Uopfordret anmeldelse
Besvarelse fra Patons Insurance
Thanks for the 5 star review, Robert!
I'm glad that our team provided you with a first class service.
Have a nice day,
Freya @ Patons Insurance
Great company to deal with.
Once again I found dealing with Patons very easy and the small problem was resolved in a professional and friendly manner. I always feel like a valued customer - that's why I have stayed with them for over 12 years.
9. september 2025
Uopfordret anmeldelse
Besvarelse fra Patons Insurance
Hi David,
Thanks for renewing your insurance with us again this year and taking the time to leave a 5 star review!
It's great to hear that you've been a customer with us for over 12 years and continue to be happy with the service we provide. We always try to do the very best for our customers, so we truly appreciate your trust in our services.
Have an excellent day,
Freya @ Patons Insurance
Excellent service
Excellent service. Staff are knowledgeable, friendly and helpful. Best taxi insurance company in UK.
25. august 2025
Uopfordret anmeldelse
Besvarelse fra Patons Insurance
Thanks for the excellent review, Nouman!
We always aim to find the right cover for our customers all while providing a great service, so we really appreciate your feedback.
Have a great day,
Freya @ Patons Insurance
Besvarelse fra Patons Insurance
Hi Jamila,
Thank you for taking the time to leave a 5 star review. We really appreciate your feedback!
Take care,
Freya @ Patons Insurance
Great experience
Great customer service and also good prices will defo recommend 👍👍
29. august 2025
Uopfordret anmeldelse
Besvarelse fra Patons Insurance
Hi Alan,
Thank you for leaving a 5 star review! We always aim to do the best for our customers, so it's great to hear you're happy with our service as well as the price of your insurance this year.
If you do recommend us, don't forget about our Recommend a Friend Scheme, you could earn £50 for each successful referral! (T&Cs apply).
Have a nice day,
Freya @ Patons Insurance
Besvarelse fra Patons Insurance
Hi Mojakkir,
Thank you for choosing Patons for your insurance this year. I'm glad to hear that you're happy with the price of your policy this year.
Take care,
Freya @ Patons Insurance
Great service from the staff as usual
Great service from the staff as usual
9. september 2025
Uopfordret anmeldelse
Besvarelse fra Patons Insurance
Hi,
Thank you for taking the time to leave us a review. We really appreciate your positive feedback!
Take care,
Freya @ Patons Insurance
Good price,and communication..
9. september 2025
Uopfordret anmeldelse
Besvarelse fra Patons Insurance
Hi Andrew
I'm glad to hear you're happy with the service provided by our team! Thanks for taking the time to leave us a 5 star review.
Kind regards,
Freya @ Patons Insurance
Excellent staff and helpful no waiting…
Excellent staff and helpful no waiting time everything rund so well.
30. maj 2025
Uopfordret anmeldelse
Besvarelse fra Patons Insurance
Hi Layla,
Thanks for insuring your taxi with Patons and taking the time to leave a review! We really appreciate your feedback.
Have a nice day, Freya @ Patons Insurance
Absolutely fantastic service.
8. maj 2025
Uopfordret anmeldelse
Besvarelse fra Patons Insurance
Hi Robert,
Thanks for the excellent review! I'm glad to hear that our team provided a fantastic service.
Have a great day, Freya @ Patons Insurance
Besvarelse fra Patons Insurance
Hi Alan,
Thank you for leaving us a 5 star review! I'm glad to hear that our team provided a good service.
Take care, Freya @ Patons Insurance
Lowest prices and best conditions with…
Lowest prices and best conditions with financial service that's great
23. maj 2025
Uopfordret anmeldelse
Besvarelse fra Patons Insurance
Hi,
Thanks for the great review! At Patons, we always try to find our customers the right policy at the best possible price, so it's great to hear that you're happy.
Kind regards, Freya @ Patons Insurance
Great service again 👍
3. juni 2025
Uopfordret anmeldelse
Besvarelse fra Patons Insurance
Thank you for the five star review! We really appreciate your positive feedback.
Take care, Freya @ Patons Insurance
the staff are knowledgeable and always…
the staff are knowledgeable and always try to get me the best deal
4. juni 2025
Uopfordret anmeldelse
Besvarelse fra Patons Insurance
Hi Frankie,
Thank you for choosing us for your taxi insurance and taking the time to leave a review! We always try to do the best for our customers, so your positive feedback means a lot.
Take care, Freya @ Patons Insurance
The app is very useful
The app is very useful. The staff is very helpful and professional.
4. juni 2025
Uopfordret anmeldelse
Besvarelse fra Patons Insurance
Thanks for the five star review, Fehmi!
I'm glad to hear that our team provided a helpful service and that you also like our app!
Kind regards, Freya @ Patons Insurance
Great service
Great service. The staff are very helpful and attentive with the costumers.
4. juni 2025
Uopfordret anmeldelse
Besvarelse fra Patons Insurance
Hi Davih,
Thank you for insuring your taxi through us and leaving a 5 star review! We really appreciate your positive feedback.
Have a nice day, Freya @ Patons Insurance
Been with patons for a good few years…
Been with patons for a good few years now,good to deal with and offer a good taxi insurance price for myself, the app makes it easy to see all documents u need to send or receive at a click of a button 😀
4. juni 2025
Uopfordret anmeldelse
Besvarelse fra Patons Insurance
Hi, thank you for taking the time to leave us a review!
It's great to hear that you've been a customer with us for a number of years and you continue to be happy with our service.
Have a good day, Freya @ Patons Insurance
AVOID
This insurance company is one of the worst I have ever dealt with thay have no compassion for anyone in fact people should avoid these cow boys that run the company stay clear at every cost nothing but scum .what thay have to remember taxis drivers talk about insurance company’s this one will be definitely removed from the chat
1. maj 2025
Uopfordret anmeldelse
Besvarelse fra Patons Insurance
Hi Steve,
Thank you for taking the time to leave us a review.
We always aim to do the best for our customers, so I'm sorry to hear that you are unhappy.
Please contact us on complaints@patonsinsurance.co.uk with more information about the issues you faced and we will do everything we can to make things right.
Kind regards,
Freya
THE WORST TAXI INSURANCE
I wish I could score these insensitive,unprofessional and heartless brokers zero. Because I missed their call as I was driving, they cancelled my policy. The policy has an outstanding accident which means my no claim bonus is down to zero.
Yet these horrible guys CANCELLED policy. SO MY INSURANCE IS GONE UP NOT JUST BECAUSE I HAVE HAD MY THESE HORRIBLE CREATURES CANCELLING IT BUT ALSO AN EXISTING ACCIDENT. AVOID THEM IF YOU CAN.
My update after their response.
My conclusion does not change anything. Guys stay away from them. Wondering why their rating is under 3 star? Need a I say they are that bad? Run away from them!!!
18. februar 2025
Uopfordret anmeldelse
Besvarelse fra Patons Insurance
Hi Manny,
I am sorry to hear that you are unhappy with the cancellation of your policy.
At Patons, we will not cancel a policy without first issuing a 7 day cancellation notice. During this 7 day period, we welcome our customers to contact us to resolve any issues and avoid cancellation.
If you have any questions regarding the cancellation of your policy, please get in touch with us by emailing complaints@patonsinsurance.co.uk and we can look into this for you.
Take care, Freya @ Patons Insurance
unrealistic charges
i am currently with them for my taxi insurance they are asking me £70 £80 for changing my address like wth money grows on trees? be aware i have lost my one year no claim bonus because of them already. i will never pay them admin charges like what do they need to do just type in
i have moved to the same city same council from main city
14. februar 2025
Uopfordret anmeldelse
Besvarelse fra Patons Insurance
Hi Muhammad,
Thank you for your review.
One of the factors that Insurance Companies base their premiums on is home address, meaning a change to the postcode could change the premiums. This can either be a minimal or a significant change, depending on the postcode. No claims bonus is usually only reduced if you’ve had an accident.
Please don't hesitate to email your name and either your postcode or registration number to info@patonsinsurance.co.uk, where one of our team will look into this for you to provide further clarification.
Kind regards,
Freya @ Patons Insurance
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.