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PatientFi Anmeldelser 275

•
TrustScore 4.5 ud af 5

4,4

Låneinstitut
Skriv en anmeldelseBesøg websitet
Skriv en anmeldelse

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Friendly, cheerful, and so helpful! The whole interaction went better than expected. She clearly communicated with me, and followed up with me later in an email like she said she would. Excellent serv... Se mere

Bedømt til 1 ud af 5 stjerner

I used PatientFi for financing, and my experience was disappointing. They do not send any clear email notifications about when interest charges will begin. Instead, the interest is applied quietly w... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Today about 3pm I learned that my procedure scheduled for the next morning has additional costs and payment needs to be arranged before the procedure. I called PatientFi, spoke with Eder and after a f... Se mere

Bedømt til 5 ud af 5 stjerner

Justin was SUCH a pleasure to speak with. He was extremely helpful, informative, professional, and very easy to understand. His goal was to get all my concerns addressed in the easiest possible manor... Se mere

Virksomhedsoplysninger

  1. Låneinstitut

Skrevet af virksomheden

PatientFi partners with healthcare practices to remove cost barriers by offering patients friendly monthly plans, so more patients can say yes to the elective procedures they want. With PatientFi, paying over time isn’t a last resort. It’s the reason patients can get excited about saying yes to the treatments and procedures they want.

Kontaktoplysninger

4,4

Fremragende

TrustScore 4.5 ud af 5

275 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 88 % af deres negative anmeldelser

Svarer typisk inden for 48 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere
Bedømt til 5 ud af 5 stjerner

Clarissa is fantastic!

Clarissa was fantastic and so professional on the phone. She called back this afternoon to assure me that my refund was being processed. She also stayed on the phone while I cancelled the membership to make sure it was successful. She is definitely an great asset to your organization.

3. marts 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

5 stars!!

Initially, I called CS since I was worried that I didn’t set up my account properly. I was seeing interest accruing when I thought there is no interest.

Justin explained why I was seeing this. He is very helpful- great customer service 👏

13. februar 2025
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Prompt and Understanding!

The prompt responsiveness and comprehensive agent made my experience good. I would have rated him with 5 had my request been fulfilled but I understand he could not make that change himself so at least he promised to get back to me tomorrow with an answer.

12. februar 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

This company sent me threatening emails…

This company sent me threatening emails when THEY wouldn't accept the credit card they had been using for months. When I called I gave them another credit card number to THEN be told they don't take credit cards and I needed to pay with a debit card. I gave them that and paid the full balance and THEN they kept charging a $5 fee for a membership with a company that was no longer doing business with them. They charged this fee to the ORIGINAL CREDIT CARD.

7. januar 2025
Uopfordret anmeldelse
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Besvarelse fra PatientFi

Hi PJ,

Thank you for taking the time to share your experience with us. We’re truly sorry to hear about the difficulties you've encountered with our payment process and the additional fees. We completely understand how frustrating this situation must have been for you, and we want to assure you that this is not the standard of service we strive to provide.

We’d love the opportunity to look into this further and resolve the issue. If you could reach out to our customer support team at 866-734-5979 or reply to this message with more details, we’ll investigate right away.

Your feedback is important to us, and we appreciate your patience as we work to address this.


-Best
PatientFi Team

Bedømt til 5 ud af 5 stjerner

Great Service!

They were able to assist me quickly and help me with what I needed. They are extremely helpful

14. januar 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Justin was so helpful

Justin was so helpful, knowledgeable and was able to answer all my concerns… patienfi should hire this kind of staff. Thank you so much Justin.

14. januar 2025
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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