Friendly, cheerful, and so helpful! The whole interaction went better than expected. She clearly communicated with me, and followed up with me later in an email like she said she would. Excellent serv... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I used PatientFi for financing, and my experience was disappointing. They do not send any clear email notifications about when interest charges will begin. Instead, the interest is applied quietly w... Se mere
Virksomheden har svaret
Today about 3pm I learned that my procedure scheduled for the next morning has additional costs and payment needs to be arranged before the procedure. I called PatientFi, spoke with Eder and after a f... Se mere
Justin was SUCH a pleasure to speak with. He was extremely helpful, informative, professional, and very easy to understand. His goal was to get all my concerns addressed in the easiest possible manor... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
PatientFi partners with healthcare practices to remove cost barriers by offering patients friendly monthly plans, so more patients can say yes to the elective procedures they want. With PatientFi, paying over time isn’t a last resort. It’s the reason patients can get excited about saying yes to the treatments and procedures they want.
Kontaktoplysninger
PO Box 50903, 92618, Irvine, USA
- (866) 734-5979
- hello@patientfi.com
- patientfi.com
4,4
Fremragende
275 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Caring
Very sweet, caring. She was able to get the answers that I needed quick! She is a huge asset to your company! She followed up with me the next day just to make sure I didn’t have any questions or concerns! Great job!
20. maj 2025
Uopfordret anmeldelse
Satisfied customer
Clarissa was not only professional and accommodating, but gracious! She went over and above to ensure that I chose the plan that was best for me!
19. maj 2025
Uopfordret anmeldelse
I got the information I needed
I got the information I needed. It is clear and to the point.
20. maj 2025
Uopfordret anmeldelse
Really helpful
Really helpful, did not hesitate to get my questions answered. Am glad I chose patient Fi.
19. maj 2025
Uopfordret anmeldelse
PatientFi is an absolute joke
PatientFi is an absolute joke! They are very inconsiderate. DO NOT FALL FOR THIS PLACE.
16. maj 2025
Uopfordret anmeldelse
Besvarelse fra PatientFi
Hello Afton,
We understand the situation and truly regret any frustration this may have caused. Please note that your principal payoff payment was received after the promotional period had concluded. While the promotional period dates were included in both your contract and monthly billing statements, we recognize that a reminder could have been helpful and are actively reviewing how we can better support borrowers with timely notifications in the future.
Thank you for sharing your feedback. We truly understand how frustrating this experience must have been and we’re sorry for any inconvenience it may have caused.
-PatientFi Team
Excellent customer service!
13. maj 2025
Uopfordret anmeldelse
Clarissa was extremely helpful &…
Clarissa was extremely helpful & thorough in answering my questions, ensuring that every concern was covered before disconnecting the call.
12. maj 2025
Uopfordret anmeldelse
He was able to answer all my questions…
He was able to answer all my questions and didn’t take long!! Amazing chat information and problem solving!
12. maj 2025
Uopfordret anmeldelse
Log in troubles
Was having an issue with a user account not working, Justin got us back up and running in no time.
30. april 2025
Uopfordret anmeldelse
great customer service from Justin
Justin was great, very polite and he answered all my questions
30. april 2025
Uopfordret anmeldelse
DO NOT USE!
Tell your doctor/dentist to find a different source for financing. This company will rip you off after the "promotional period"!
21. april 2025
Uopfordret anmeldelse
Besvarelse fra PatientFi
Hi Janine,
Thank you for taking the time to share your feedback. We're truly sorry to hear about your experience and understand how frustrating and disappointing it can be to face unexpected charges after a promotional period ends.
We strive to be as transparent as possible with the terms of our financing, including clearly stating the promotional period details in the contract and billing statements. While we do our best to help customers stay informed, we understand that life gets busy and it's easy to miss a payment or deadline.
That said, your concerns are completely valid, and we genuinely appreciate you bringing this to our attention. Feedback like yours helps us identify areas where we and our partners can do better, whether through clearer reminders or improved communication about key dates.
Thank you again for reaching out. If there's anything further we can clarify or assist with, please don't hesitate to let us know.
- Best
PatientFi Team
Great customer service!
28. april 2025
Uopfordret anmeldelse
The service and assistance was great
The service and assistance was great. Justin was efficient and friendly.
28. april 2025
Uopfordret anmeldelse
She is so cute and helpfyl
24. april 2025
Uopfordret anmeldelse
Great customer service!
Clarissa was very helpful and sounds very kind. I appreciate the swift help and great tips to access my account.
18. april 2025
Uopfordret anmeldelse
Very nice conversation helped me…
Very nice conversation helped me understand the whole process I appreciate his help
18. april 2025
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.