PartsIPS - Appliance Parts Anmeldelser 275

Placed order 5/31/2020. No order confirmation received. Credit Card was charged immediately $354.09. Many calls placed to (315)675-7792 all unanswered. Emails sent all no response. Filed dispute claim with credit card bank. Do not place order with this company PartsIPA - Appliance Parts and Supplies.

This is a DROP-SHIP online company. They have little to no stock on hand. They take your order and process your payment and then order the parts from suppliers. This is to your advantage IF you can happily wait for the extended wait time on delivery. If you need your part right-away due to a major failure of your appliance, you'd do best to order directly from a major supplier. If you have time to spare, this may be the cost-effective solution for you.

I found partsIPS online and noticed they had the cheapest price for the fridge part I needed. I quickly placed my order. After not seeing an expected delivery date after the purchase I was a little concerned and decided to check the reviews for this company. Almost every review was bad! I was really concerned and thought I had made a big mistake but 2 days later I received an email stating my part had been shipped. The next day it arrived and it was the correct part I ordered. I installed it and it worked perfectly. I don’t know what happened with all the other customers who left bad reviews, but my experience was great with this company and I will order from them again if i ever need any appliance parts in the future.

Don't order from this site! ordeed part that said it fit my model number fride but didn't will not pay return shipping charges and 20% restock fee on top of that would give zero stars

Terrible company please don't order from them. They told me the part was in stock called a couple of weeks later and they said they work with the manufacture. They lie and refuse to refund. I had to put a dispute with my bank to get a refund. TERRIBLE COMPANY!!

Ordered Jenn Air replacement unit from them and it never shipped. They charged my card immediately but never shipped the product. They do not answer their phone or respond to emails. I wish I would have looked up reviews before buying from them.

Yes they do give you the best parts price on the web. Then they charge an exorbitant handling fee and shipping. So your not saving anything.

I ordered a new glass top for my range on 4/26/2020. My Credit card was charged for the full amount 2 days later. On 5/7/2020 I emailed asking for an update as the status in my account said the item had not yet shipped even though when I ordered it it was in stock. I never received a response to my email. On 5/12/2020 I called to check on the order. I was told it would ship by the end of the month. I asked why my credit card had already been charged if they hadn't shipped my order yet and was told because they work directly with the manufacturer. At this point, I was very leery and almost cancelled my order but decided to give them the benefit of the doubt. On 5/21/2020 I received an email from PartsIPS that my item had shipped via UPS on 5/20/2020. Much to my surprise, my glass cooktop arrived that same day (5/21/2020). The project was exactly what I ordered and was received undamaged. I will only give a 3-star review because I felt that communication was awful, I do not believe they should be charging a credit card before an order is fulfilled and shipped, and customer service was not great (I had a difficult time understanding the man on the phone). If you don't mind having to wait a month to get an item for a cheaper price, this may be for you. If you want your part right away and don't want the hassle of worrying about whether or not you will ever receive your order, find someone else to buy from!

All the reviews are correct, this is, unfortunately, one of those scam web sites that collects your money and never ships your merchandize or calls back or sends tracking info. I called and a person with a very thick Indian accent answered saying he will call me back, this was 5 days ago. I contacted my credit card company for a dispute. Should have googled it, my fault. Do your research, if a price is too low or cheap, there is a reason, it is truly too good to be true. Hopefully, they can shut down soon, as they are ripping off innocent people who work hard for their money.

How do you do business with these kind of companies! No courtesy to respond to three emails i sent regarding return of the touch-pad for a GE Monogram dishwasher! i don't know what to do! are they crooked?

why don't they read the reviews? maybe they cannot read English, only Chinese? i paid $ 94, i need my money back. i did not even open the package. Where do i sent it to. i don't mind if they took a restocking charge of 10 or 15%....Thank you for any suggestions..

looks like they are the brotheres and sisters of the Nigerian crooked gang! i dont know what to do.....any suggestion....i am a retired old man of 76....i need a break!

I ordered a lower dishwasher rack. I received a rack in a box with no invoice. Not only is it the wrong rack, it’s not even close. I’ve been calling the number they provided for a week. The recording I receive leads me to believe this number doesn’t exist. Also, they provide no address on their site to return their product. If anyone has a return address or where to find it, I would love to have it. Do not use this company.

I could never find out when the order would be shipped until after I placed the order. Then 24 hours after inquiry about my A/C relay switch...mind you my home a/c was down in S. Florida...they tell me it will be shipped in 3 weeks....WTH...are you kidding me. Cancelled order today...let's hope I get my money back....DO NOT USE ANY BRANCH OF THIS COMPANY. It is all outsourced overseas.

**DO NOT USE** VERY DISHONEST...We ordered 2 parts for our Refrigerator. They sent 1 part. We called multiple times, spoke with someone we could barely understand. We were told to email. We did get a response saying they would look into it and never heard anything else. After a month we denied the charge on the Credit Card. They disputed, and since they sent one part they were awarded the charge through Discover....

I ordered parts for my freezer. They were the least expensive that I could find on line. They arrived in about 5 days and I was able to track the progress on line. They arrived in Electrolux/Frigidaire packaging and fit perfectly. I will say that I thought the handling and shipping was expensive, but after adding S&H and tax to others they were in the same ballpark. I read other reviews after ordering and was very concerned that I made a mistake dealing with PartsISP, but they did a great job and I would use them again.

folks where do you think this junk is coming from thats right corrupt china

I ordered a part it is the wrong part. I cannot get ahold of anyone....through email and by phone.

DO NOT USE THIS COMPANY THEY WILL NOT RESPOND TO PHONE CALLS OR EMAILS. I Ordered a part and asked for shipping time. They said about 10 days so I asked them to cancel the order they sent it anyway. I have been trying to order a return authorization for two months to no avail. I have called, emailed, called again and they keep promising that I will get a response. Also when calling them it sounds like you are calling a 3rd world country in a factory with so much background noise you can barely hear each other. The person that I have spoken to every time speaks English very poorly and has such a strong accent you can barely understand him on top of the noise making communication even more difficult. DO NOT WASTE YOUR MONEY WITH THIS COMPANY.

Had read the reviews and I was a bit concerned, but it was a great deal and took a chance. 4 days later the part arrived at my door in excellent condition. The shipping box was a little damaged but it was packed really well and a factory OEM part. Very pleased. Give it a try, it was great for me.

Scam !!!!

Stay away. I ordered parts for my fridge....never received it

Don't deal with these dishonest people. I was about to order a $38 dollar part. The shipping estimator on their website said that shipping charges would be between $9 and $12, which seemed high for a small piece of plastic but I went ahead to checkout. After going through all of the checkout process, when I got to the page to place my order I found out that the shipping charge was actually $21. Luckily, I hadn't submitted the order. I erased all of my information and ordered the part from a site that lists the shipping charge on the product page.