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Parkos.com Anmeldelser 79

TrustScore 3.5 ud af 5

3,4

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Excellent Experience. We parked or vehicle at their location during our two week visit to Londin England. Excellent services, from Erica at the front desk to the young gentleman that picked us u... Se mere

Bedømt til 5 ud af 5 stjerner

The process was seamless from start to finish. Parkos did an excellent job keeping me informed. Drop off & return from the airport was extremely easy and fast. Lastly, the front desk staff at Embasd... Se mere

Bedømt til 4 ud af 5 stjerner

I left my car for six days and on the fifth day it was broken into. I was called as soon as the police made a report and was given a copy of the report. They covered my broken window until I could ge... Se mere

Bedømt til 1 ud af 5 stjerner

CHARLEROI AIRPORT BELGIUM:Everything was bad or very bad. During chek in I was sent to another location where I had to wait for half an hour until somebody came to guide me somewhere else. Parking was... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Prissammenligningsside
  2. Lufthavnsbus
  3. Parkeringsanlæg
  4. Parkeringsplads
  5. Parkeringsservice

Skrevet af virksomheden

Parkos helps travellers easily and stress-free find and book airport parking. We compare carefully selected parking providers and help you make the right choice based on your needs, supported by thousands of reviews from other travellers. Parkos takes care of the booking, while the parking service itself is provided by our partners. This way, you know what to expect and can travel with peace of mind.


Kontaktoplysninger

  • Boumaboulevard 77, 9723 ZS, Groningen, Holland

  • parkos.com

Need help? Contact us

Check our contact page for customer service hours.

3,4

Middel

TrustScore 3.5 ud af 5

79 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Bedømt til 3 ud af 5 stjerner

Some good and some dishonesty

Pros:
Small parking lot easy to park and close to airport. Left the parking lot quickly after I parked my car.

Cons:
It took about 30 minutes to be picked up from airport. They advertise your car will be waiting at parking lot (they even have a way on internet to let them now you are on your way) and this is not true. They also advertise they will park the car for you and this is also not true.

27. februar 2024
Bedømt til 1 ud af 5 stjerner

This is a Worming,

This is a Worming,

Don't ever think to use this people for parking your car, my booking was canceled and I have to wait 10 day for the refund. one of the worst experience I had in my life so frustrating and depressing especially if you travel with your family.

24. januar 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

SCAM SCAM SCAM

SCAM SCAM SCAM
THEY ARE SELLING PARKING AT THE PLACE THAT IS CLOSED AT 9 PM THEY DON'T SENT ANY CONFIRMATION AND THEY DON'T WANT TO REFUND VERY RUDE
SCAM SCAM SCAM

25. november 2023
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

All went well for dropping the car off…

All went well for dropping the car off near CdG airport (3, route de Moussy, Villeneuve-sous-Dammartin) on October 11 and being shuttled to the Airport.
Upon return - October 16 - we phoned after collecting our luggage and waited 25 minutes for the shuttle vehicle to arrive. Then the driver informed that he had people to pick up from three other terminals. The shuttle bus carried more passengers than is legal 11 instead of 9.
The vehicle was filthy and stank of diesel fuel. From the time we were picked up by the shuttle until the time we collected our car it took an hour and a half... Although this parking is advertised shuttling its customers in 15 minutes from terminal to parking. A scam. Never again.

16. oktober 2023
Uopfordret anmeldelse
Parkos.com-logo

Besvarelse fra Parkos.com

Dear customer, thank you for leaving a review and giving other users the opportunity to share your experience.
For us at Parkos and for the car park the reviews of our customers are very important as they allow us to improve the services we offer.
We are very sorry to read that your experience was not up to your expectations and that you experienced long waiting times for the shuttle. 
Unfortunately it can happen that you have to wait longer than expected for the shuttle. We will report this to the car park so that they can improve the shuttle service. However, we kindly request that you reach out to our Parkos customer support team regarding your experience with the parking. We will gladly assist you. 
We hope that the rest of your journey went well and that we will have you back with us in the future! We wish you a good day. Kind regards, Team Parkos.

Bedømt til 1 ud af 5 stjerner

Scam!

Do not use Parkos, big scam. My prepaid parking lot did not even exist. Google maps details given was farmersland.
No refund, no service. Short notice alternative parking expensive.
Never use them people, see all other reviews.

24. august 2023
Uopfordret anmeldelse
Parkos.com-logo

Besvarelse fra Parkos.com

Dear customer,

Thank you for leaving your comment. For us at Parkos and in the car park, comments from our customers are very important as they help us to improve our services. We take your feedback seriously and make sure that the car park meets our standards.

Parkos is the site for comparing and booking parking spaces near airports. We do not provide parking services ourselves, but our parking partners do. With our website, you can book a secure parking space for your car with one of our partners. 

We're sorry you had difficulty finding your parking space. As a booking site Parkos always aims to provide all the necessary information to our customers, including the exact location and name of the car park, which you can find on our website or in your booking confirmation email. 

We hope this information has been helpful and that we will have you back with us in the future! Our customer service team will be happy to assist you if you have any further questions. We wish you a good day. Kind regards, Team Parkos.

Bedømt til 1 ud af 5 stjerner

Onbeschofte humeurige chauffeur en hebben de auto niet op slot gedaan

Parkos dusseldorf gebruikt gedurende de reis naar antalya. Bij aankomst op dusseldorf airport heeft de ongeduldige chauffeur 8x gebeld en was enorm boos omdat hij te lang moest wachten naar zijn zin. (5minuten om precies te zijn). Raar type.
Ook stond de auto niet op slot bij terugkomst.
Erg vreemde dienstverlening.

19. juli 2023
Uopfordret anmeldelse
Parkos.com-logo

Besvarelse fra Parkos.com

Dear Erwin, thank you for leaving a review and giving other users the opportunity to share your experience. For us at Parkos and for the car park the reviews of our customers are very important as they allow us to improve the services we offer. 
We are very sorry to read that your experience was not up to your expectations. Our customer service team is here to help, so please don't hesitate to contact us.
We will raise your concerns with the car park so that we can improve the service. We hope that everything else went well and that we will have you back with us in the future! We wish you a pleasant rest of the day. Kind regards. Parkos team.

Bedømt til 2 ud af 5 stjerner

Bad Parkos experiance

Just came back from a short break in Portugal. I booked space throughout Parkos at Stansted Airport. Left the house almost 4 hours earlier to be on time and park my car safely, but unfortunately, due to heavy traffic on M25, I and my friend arrived one hour late. When we got to the Parkos parking I was informed that because of my late arrival, I have to pay an extra £20. I did not agree but couldn't do anything as wanted to leave my car in a safe place and catch my flight. The gentlemen, also ask us to pay the full amount of the transport (to and from the airport) cost per person £2.50 x2, so we also paid for our transport in full which was £10 in total.
On my way back:
At the airport Faro, we got information that our flight will be one hour delayed.
Instead of 8:20 pm, the aeroplane left the Faro airport at 9:35 pm.
We arrived at Stansted at 00:30.
I politely informed Parkos about these changes with the hope someone will be waiting for us.
Unfortunately, I got a text message: "Hi your flight is due to land outside our opening hours. Please collect your car from our office unit 6 CM22 6NZ. Your key is in the key safe in front of your car code is xxxx Thanks"
For that reason, I had to take a taxi from the airport to Parkos parking which was maybe only a 6-minute drive and had to pay £23 for this short journey.
So... the original cost of my Parkos parking was £56.99,
Extra cost for one hour late £20
The cost of a taxi is £23
Extra charge for a way back transport £5, which never happened.
In total, the cost of my parking was £104.99.
Plus my stress, and difficulty in communication( Due to health and safety I never should use my phone while driving to inform the car park 20 minutes before arriving).
Honestly, it wasn't a good experience and for sure I am not going to leave it like this.
For sure Parkos is the parking I going to avoid and won't recommend to my anybody.

Kind Regards,
Beata

15. maj 2023
Uopfordret anmeldelse
Parkos.com-logo

Besvarelse fra Parkos.com

Dear Beata, thank you for your review. We are very sorry to hear about your experience. We take your experience very seriosly and we'll strive to encourage our associate parkings to give the expected service quality. We hope the rest of your trip went well. Parkos Team

Bedømt til 1 ud af 5 stjerner

Utterly useless - Avoid at all costs. No Help at all

As so many others have said, these people are utterly, utterly useless. We booked for parking at Pisa in Italy in January for a slot in April and they took our money straight away. But as for an actual parking slot, absolutely nothing. We got a reservation number and a promise of instructions and a barcode to get in to the car park but it was never forthcoming. We had excuses about the payment not going through, then they said it had and they gave us phone numbers and emails for the car park, but none of them worked (probably fake). they would do nothing at all to provide any real help. AVOID AT ALL COSTS. We are about to commence the hassle of getting our money back.

12. april 2023
Uopfordret anmeldelse
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Besvarelse fra Parkos.com

Dear Elizabeth, thank you for sharing your experience with us by leaving your review. For us at Parkos and for the car park the reviews of our customers are very important as they allow us to improve the services we offer. We are very sorry that your experience at the car park was not a positive one. Unfortunately, our system does not show any bookings in your name. Did you perhaps use another name or e-mail address to make a reservation with Parkos? Please provide us with this so that we can help you and contact the parking regarding your experience. We look forward to hearing from you and we wish you a good day. Kind Regards, Team Parkos.

Bedømt til 1 ud af 5 stjerner

Everything was bad or very bad

CHARLEROI AIRPORT BELGIUM:Everything was bad or very bad. During chek in I was sent to another location where I had to wait for half an hour until somebody came to guide me somewhere else. Parking was done at an area with no marking of aisles and parking places. Returning, although flight was given nobody was waiting for me. Meeting location P27 was unknown to airport info. Telephone was not answering and when answered a shuttle arrive with 30 minutes delay

2. april 2023
Uopfordret anmeldelse
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Besvarelse fra Parkos.com

Dear Pavlos, thank you for leaving your review. For us at Parkos the feedback of our customers is very important as it allows us to improve the services that both we and the parking offer. We strive to provide the best solution for our customers and we are sorry to read that your experience was negative and that you had to wait so long for the shuttle bus. Unfortunately it can happen that you have to wait longer than expected for the shuttle. We will report this to the car park so that they can improve their service overall. We hope that the rest of your journey went well and that we will have you back with us in the future! We wish you a good day. Kind regards, Team Parkos.

Bedømt til 1 ud af 5 stjerner

Stranded by Parkos and out $80

UPDATE #2: Yep, we got scammed. PARKOS asked for details and receipts and we promptly provided them. Since then, nothing. Terrible!

UPDATE for PARKOS: This review is associated with your Reservation # 15BDND. At the the top of your confirmation it also shows a "Reservations Lab Reservation # RPS212837. Reservation was in my wife's name (same last name)

We used Parkos for a recent trip from SeaTac (March 08 - 22). They confirmed details including a “24/7” shuttle. When parking on the 8th we were told “shuttle driver didn’t come in, you’re on your own getting to the airport”. Didn’t have time to argue it as we’d miss our flight. Paid the $40 fare.

Upon return we phoned the Parkos number only to find it was not in service. Phoned the hotel directly and were told “the shuttle is only available after 3:00 PM” (it was 7:30 AM when I phoned. Another $40 cab ride to get our car.

So we’re out $80. Parkos did not provide the service they committed to deliver.

We’ve followed up with Parkos but have so far been ignored.

19. marts 2023
Uopfordret anmeldelse
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Besvarelse fra Parkos.com

Dear David, thank you for providing us with the additional information. We have sent you an email to the email address you have made your reservation with. We kindly ask you to get back to us, so that we can support you further regarding the negative experience you had with the parking. We look forward to hearing from you and we wish you a good day. Kind Regards, Team Parkos.

Bedømt til 1 ud af 5 stjerner

Only a booking sight

This is a booking sight. We were so unfortunate that our parking were through Idealparking, which we did not realize and that does not work at all. It took over an hour to get our car when we returned.

31. december 2022
Uopfordret anmeldelse
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Besvarelse fra Parkos.com

Dear Kunde, we are sorry to read that your experience was not a positive one. For us at Parkos and the car park the reviews of our customers are very important as they allow us to improve the services we offer. For this reason we would like to know the reasons that led you to express a negative opinion about your experience. Our customer service team is here to help, so please don't hesitate to contact us. We hope your trip went well and wish you a good rest of your day. Kind regards. Team Parkos.

Bedømt til 4 ud af 5 stjerner

I booked a Heathrow meet and greet…

I booked a Heathrow meet and greet through Parkos. In the email it told me to call the number to let them know when I was 30 minutes away but the number didn't work. The agent called me after I spoke to customer service at Parkos and he said they would meet me in 30 minutes. I had to wait around for 20 minutes at the airport however the customer service at Parkos was pretty good and trying to get in contact with the parking agent.

After 20 minutes someone arrived to collect my car BUT he asked if I had paid for the parking inside the T3 car park as it was the customer's responsibility. As he was late he paid. When I returned to collect my car they were a little slow in getting back to the car park at T3. The only way I could call them was by calling the driver's personal mobile who collected my car. Again he told me I had to pay the £5.70 fee for the car park.

I rang Parkos customer service and they said that it wasn't in the T&C's for the customer to pay the parking ticket but I paid anyways and they agreed to refund me that amount.

Overall not the smoothest of services but Parkos were pretty good in their customer care both during and after the booking.

I probably would use them again but it would be worthwhile preparing for some bumps in the process of handing over the car and collecting again.

20. oktober 2022
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Don’t use parkos

We booked a space at Madrid airport on an English language website. We received an English Language confirmation and address. The address was misspelt and our satnav couldn’t find it, we spent hours driving around looking for it, the local police hadn’t heard of it. I rang the phone number but couldn’t understand the list of options. (So we would have been unable to request the bus back to the car anyway) I finally got a person on the phone but she couldn’t speak English. We gave up and parked in a very expensive place. Parkos have not replied to my complaint or refunded our money. But they did send an email telling me our car was safely parked and ready to be collected confirming that they are liars and untrustworthy.

24. februar 2022
Uopfordret anmeldelse
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Besvarelse fra Parkos.com

Dear Steve,
Thank you for leaving your review. Our customers' reviews help us to improve our services, and they also help the users who read us. We're sorry you have had this experience. Unfortunately not everybody in Spain speaks English, so we cannot promise that somebody at the parking will speak the language. We are also very sorry that you had difficulty finding a parking space. Our customer service team has already contacted you and hopes to be of help. We hope we have provided you with useful information and that the rest of your journey has gone well. We wish you nice day. Kind Regards, Team Parkos.

Bedømt til 1 ud af 5 stjerner

Very short notice cancellation!?!

We reserved a parkspace more than a week in advance through Parkos and recieved a confirmation. Nontheless Parkos cancelled our parkspace reservation 15 hours before arrival. Parkos offered no alternative parkspace or help finding such.
With such short notice, we had no choice but to find a MUCH more expensive solution.
Using Parkos has given us nothing but regret!

6. november 2021
Uopfordret anmeldelse
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Besvarelse fra Parkos.com

Dear Mathias,
Thank you for leaving your review. Our customers' reviews help us to improve our services, and they also help the users who read us. We're sorry you have had this experience. We are very sorry that you had a not positive experience. Unfortunately we are unable to provide further clarification at this time as we were unable to trace your booking and therefore the car park where you reserved your parking space. Should you require any further information or assistance, please contact us by email, we will be happy to assist you. We wish you nice day. Kind Regards, Team Parkos.

Bedømt til 5 ud af 5 stjerner

Great website, great overview, best prices

Parkos.com has given me the opportunity to compare all parkings around Newark International in one easy view. I found it very useful to use Parkos for finding the right parking at the right price around Newark International Airport

27. januar 2021
Uopfordret anmeldelse
Parkos.com-logo

Besvarelse fra Parkos.com

Good afternoon,

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We look forward to help you again in the future!

Kind regards,
Team Parkos

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