Garage was easy to access and convenient. However, they posted a $12 pre-paid event rate, but actually charged $14. Worse, they have not responded to my inquiries about why that was the case. UPD... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
First of all, the address for the garage led my party to a different garage. When we arrived at the correct garage, we tried to scan our QR code, but it was not scanning. After calling the support l... Se mere
Virksomheden har svaret
I paid 12.99 for a parking pass, but when I got to the parking garage, there were no clear directions stating how to use the pass. I held the QR code to the reader, and it said it was not readable. A... Se mere
Virksomheden har svaret
This is where I get my parking destination.
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Kontaktoplysninger
One Mercantile Street, 1609, Worcester, MA, USA
- (508)791-7689
2,7
Under middel
5 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Parking.com - ONE MERCANTILE GARAGE
Thank you for your review. We only see one transaction on our end. If this is still an issue, please reach out to us at customercare@spplus.com.
Thank you,
Parking.com
Rate not as advertised
Garage was easy to access and convenient. However, they posted a $12 pre-paid event rate, but actually charged $14. Worse, they have not responded to my inquiries about why that was the case.
UPDATE - As a result of my initial review, the garage management has reached out to me. They are taking this seriously and investigating why there was a problem in the first place. I would use that garage again if I need parking in that area.
11. april 2024
Besvarelse fra Parking.com - ONE MERCANTILE GARAGE
Hello Chris,
Thank you for your review. We appreciate your feedback and have shared this with the local management team for review. We will reach out to you directly.
Thank you,
Parking.com
I paid 12.99 for a parking pass
I paid 12.99 for a parking pass, but when I got to the parking garage, there were no clear directions stating how to use the pass. I held the QR code to the reader, and it said it was not readable. A man who worked at the garage told me to take the ticket, and use the code on my way out. When I left the garage, I followed the directions (using the ticket first, and then the QR code from the prepaid parking) and again it told me the code was not readable. I ended up needing to pay for the parking, which was an additional 15.00. So I ended up paying for parking twice, and spent over 10 minutes trying to get out of the parking garage.
28. februar 2024
Besvarelse fra Parking.com - ONE MERCANTILE GARAGE
Hi Marla,
Thank you for your review. We appreciate your feedback and we're sorry for your negative experience with us. We have shared this with the local management team for review and will reach out to you directly.
Thank you,
Parking.com
Difficult to use and no clear signage
First of all, the address for the garage led my party to a different garage. When we arrived at the correct garage, we tried to scan our QR code, but it was not scanning. After calling the support line, we were told to take a ticket and then scan the QR code upon exiting. There was no clear signage to do this. When exiting, the QR code still didn’t work (even with the brightness turned up). We were let out of the garage after calling the support line. After that experience, I’d not recommend parking with parking.com in the future.
28. februar 2024
Besvarelse fra Parking.com - ONE MERCANTILE GARAGE
Hi Sara,
Thank you for your review. We're sorry for your negative experience during your stay with us! We appreciate your feedback and have shared this with the local management team for review. We will reach out to you directly.
Thank you,
Parking.com
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.