Parking.com - CHARLES PLAZA GARAGEAnmeldelser 

41
TrustScore 3.5 ud af 5

3,6

222 N Charles Street, 21201 Baltimore, MD, US


Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Everything about my parking experience worked as promised. I was concerned about the entry and exit process, so I called the number on the parking pass and was totally surprised when a friendly voice... Se mere

Bedømt til 3 ud af 5 stjerner

Everything went well until I tried to leave the parking garage. It was early in the morning and the gate would not open when I scanned the QR code. The assistance button did no good because I couldn... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

This service is a scam. Horrible instructions to use service. Have your qr code, you are going to need it. Mis-estimated time out by 8 minutes so had to pay full price additional $16 on top of... Se mere

Virksomheden har svaret

Bedømt til 3 ud af 5 stjerner

My regular parking garage but when I book in advance I get less time than if I pay at the garage which makes me rush to get back at the end of my work shift

Virksomheden har svaret


Virksomhedsoplysninger

  1. Parkeringsservice
  2. Parkeringsanlæg
  3. Parkeringsplads

Oplysningerne kommer fra forskellige eksterne kilder

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Kontaktoplysninger

3,6

Middel

TrustScore 3.5 ud af 5

41 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,6

Alle anmeldelser

(41)

91 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Seamless parking experience

Everything about my parking experience worked as promised. I was concerned about the entry and exit process, so I called the number on the parking pass and was totally surprised when a friendly voice pickup up instantly. The rep quickly answered my questions. Their entry and exit process is super easy. Very reasonable pricing too! Highly recommed this facility. Will use again.

12. november 2024
Bedømt til 5 ud af 5 stjerner

There was a mix up at the gate...I paid…

There was a mix up at the gate...I paid twice, so they refunded my fee...great honest service.

22. september 2024
Parking.com - CHARLES PLAZA GARAGE-logo

Besvarelse fra Parking.com - CHARLES PLAZA GARAGE

Thank you for your review. We are glad that everything worked out.

thank you,
Parking.com

Bedømt til 5 ud af 5 stjerner

Was happy to prepay and find this…

Was happy to prepay and find this parking ahead of the concert at Camden Yards. Was a little further than I thought but was great to beat the traffic.

13. september 2024
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Besvarelse fra Parking.com - CHARLES PLAZA GARAGE

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Bedømt til 1 ud af 5 stjerner

Worthless App

I prepaid for a week of parking. Upon getting to the garage, the barcode I was given gave me an "invalid barcode" error. The customer service representative on the speaker box told me that I was just going to have to pull a ticket. I was able to cancel my reservation, but am still waiting for the refund to hit my card. I also won't be able to get the better rate available from the app.

8. september 2024
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Besvarelse fra Parking.com - CHARLES PLAZA GARAGE

Thank you for your review and for letting us know. The refund is showing on our end and will show up on your account in 3-5 days.

Thank you,
Parking.com

Bedømt til 5 ud af 5 stjerner

easy to find and access

It was easy to find the garage and the rates were decent...eventhough I paid twice. It was completely my fault though.

13. juli 2024
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Besvarelse fra Parking.com - CHARLES PLAZA GARAGE

Thank you for your review. We are glad you enjoyed your stay. if you need any assistance with double payments, please reach out to us at customercare@spplus.com.

thank you,
Parking.com

Bedømt til 3 ud af 5 stjerner

Everything went well until I tried to…

Everything went well until I tried to leave the parking garage. It was early in the morning and the gate would not open when I scanned the QR code. The assistance button did no good because I couldn't understand the lady trying to help. After trying many options, the garage attendant arrived and opened the gate.

24. april 2024
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Besvarelse fra Parking.com - CHARLES PLAZA GARAGE

Thank you for your review. We will share your feedback with the local management team.

Thank you,
Parking.com

Bedømt til 1 ud af 5 stjerner

Go elsewhere

Very difficult to get back into the building to get to the elevators that take you to the parking garage. You need to have an access card to the building.

9. marts 2024
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Besvarelse fra Parking.com - CHARLES PLAZA GARAGE

Thank you for your review, Jane. We appreciate your feedback and will share it with the local management team.

Thank you,
Parking.com

Bedømt til 1 ud af 5 stjerner

Horrible machines

Greetings. I parked in your garage In Baltimore and my ticket would not work. It kept displaying “bad card/ticket.

Kelli Waters

5. marts 2024
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Besvarelse fra Parking.com - CHARLES PLAZA GARAGE

Thank you for your review Kelli. If you ended up having to pay again, please reach out to us at RMMatlantic@spplus.com and we can look into this.

Thank you,
Parking.com

Bedømt til 2 ud af 5 stjerner

Always a problem with the scan on the…

Always a problem with the scan on the phone option.

1. februar 2024
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Besvarelse fra Parking.com - CHARLES PLAZA GARAGE

Thank you for your review. We appreciate your feedback and will share it with the local management team.

Thank you,
Parking.com

Bedømt til 3 ud af 5 stjerner

Not enough time

My regular parking garage but when I book in advance I get less time than if I pay at the garage which makes me rush to get back at the end of my work shift

24. juli 2023
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Besvarelse fra Parking.com - CHARLES PLAZA GARAGE

Thank you for your review. If you have any questions, you can reach out to us directly at feedback@parking.com. You should be able to set your time on the website/app to whatever you need.

Thank you,
Parking.com

Bedømt til 5 ud af 5 stjerner

Affordable and convenient

Affordable and convenient. I made a mistake with entry and customer service was excellent when I called.

4. maj 2023
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Besvarelse fra Parking.com - CHARLES PLAZA GARAGE

Thank you for your review, Jeanette. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Bedømt til 1 ud af 5 stjerner
Parking.com - CHARLES PLAZA GARAGE-logo

Besvarelse fra Parking.com - CHARLES PLAZA GARAGE

Thank you for your review, Kristy. We are very sorry to hear this. If you have any questions, please reach out to us directly at feedback@parking.com.

Thank you,
Parking.com

Bedømt til 1 ud af 5 stjerner

The app is buggy and is inconsistently…

The app is buggy and is inconsistently working. Recently it wouldn’t take payments.

15. marts 2023
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Besvarelse fra Parking.com - CHARLES PLAZA GARAGE

Thank you for your review. We appreciate your feedback and will share it with the local management team to review.

Thank you,
Parking.com

Bedømt til 1 ud af 5 stjerner

This service is a scam

This service is a scam. Horrible instructions to use service.
Have your qr code, you are going to need it.
Mis-estimated time out by 8 minutes so had to pay full price additional $16 on top of parking.com $10.
This scam cost me $26 to park for the day.

**INSTRUCTIONS**
USE QR CODE AT ENTRY AND EXIT.
DO NOT GET PARKING TICKET AT ENTRANCE.
USE QR CODE TO GAIN ENTRANCE TO PARKING.

1. december 2022
Parking.com - CHARLES PLAZA GARAGE-logo

Besvarelse fra Parking.com - CHARLES PLAZA GARAGE

Thank you for your review. We appreciate your feedback and will share it with the local management team to review.

Thank you,
Parking.com

Bedømt til 5 ud af 5 stjerner

Great pricing for multiple days of…

Great pricing for multiple days of parking. Garage wasn’t too far from my hotel either!

3. september 2022
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Besvarelse fra Parking.com - CHARLES PLAZA GARAGE

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

Bedømt til 5 ud af 5 stjerner

Quick Credit to my account

Not the best rate for the same garage on another site, but they did credit my account very quickly after I cancelled.

19. august 2022
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Besvarelse fra Parking.com - CHARLES PLAZA GARAGE

Thank you for your review. We are glad that everything worked out.

Thank you,
Parking.com

Bedømt til 3 ud af 5 stjerner

Can’t easily book parking

When I do a search and select my garage it takes me to the time in time out page. The only button to select is the search button. I have to go to previous sessions to find the book parking button. What am I not doing correctly?

9. juli 2022
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Besvarelse fra Parking.com - CHARLES PLAZA GARAGE

Hi Mark,

We are sorry to hear about the difficulties you had. If you are still having this issue, please reach out to us directly at feedback@parking.com so we can further assist.

Thank you,
Parking.com

Bedømt til 2 ud af 5 stjerner

The System Doesn't Work

I always have trouble getting in and out of the 222 N Charles Street Facility. Whether I pay in advance or on the spot, this doesn't work well. I am frustrated with using this system that I will sort other places for parking. When I call the help people, it takes 5-10 minutes just to get them to answer the phone! Not good! Please help!

20. juni 2022
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Besvarelse fra Parking.com - CHARLES PLAZA GARAGE

Thank you for your review. We will look into this and reach out directly.

Thank you,
Parking.com

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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