Did not read the QR code for my pre-paid parking. Agent did not assist me, there were a line of people waiting to get in, so I had to purchase a ticket. I need a refund for my pre-paid parking.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I paid for my parking space - good thing I took a screenshot because unlike the message on the screen, you never sent a receipt. I couldn't get into the garage with the QR code, so took a ticket. Coul... Se mere
Virksomheden har svaret
Generally fine. Upon arriving at the parking garage we had reserved, scanning the QR code raised the bar and we parked. When leaving however the QR code did not raise the bar despite us being within t... Se mere
Virksomheden har svaret
The QR code I had received would not scan at the garage entrance machine, so I had to take a ticket. I hoped the code would scan on the outgoing machine. It did not. I had to call for assistance. Than... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Kontaktoplysninger
901 N Glebe Road, 22203, Arlington, VA, USA
- (703)465-4984
2,5
Under middel
5 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Did not read the QR code for my…
Did not read the QR code for my pre-paid parking. Agent did not assist me, there were a line of people waiting to get in, so I had to purchase a ticket. I need a refund for my pre-paid parking.
24. februar 2025
QR code would not scan
The QR code I had received would not scan at the garage entrance machine, so I had to take a ticket. I hoped the code would scan on the outgoing machine. It did not. I had to call for assistance. Thankfully, no one was waiting behind me. It took a while to leave the garage.
31. juli 2024
I paid for my parking space that they claimed to have not record of and I couldn't produce a receipt
I paid for my parking space - good thing I took a screenshot because unlike the message on the screen, you never sent a receipt. I couldn't get into the garage with the QR code, so took a ticket. Couldn't get out of the garage with the QR code, and refused to pay AGAIN with the ticket. Finally argued enough on the phone to get them to open the gate. This experience completely turned me off to your service.
17. juni 2024
Besvarelse fra Parking.com - ARLINGTON GATEWAY
Thank you for your review and for letting us know. We will share this with the local management team.
Thank you,
Parking.com
Not Sure If Parking.coms fault or not
Generally fine. Upon arriving at the parking garage we had reserved, scanning the QR code raised the bar and we parked. When leaving however the QR code did not raise the bar despite us being within the timeframe we had reserved. To make a long story short, it eventually transpired that the bar was stuck up due to a car in front having what sounded like similar problems. After scanning sever times, we eventually just left without really knowing if we had successfully scanned out. We called the customer support and we’re informed that we had never scanned in, which was why we were unsuccessfully scanning out. No explanation for how we had been allowed into the garage by our QR code. Regardless, we were assured that there is no reason we would get charged more. If this remains the same, I guess there’s not an issue other than a confusing and overly complex process vs. how it should have happened.
9. juli 2023
Besvarelse fra Parking.com - ARLINGTON GATEWAY
Thank you for your review, Daniel. We appreciate you letting us know.
Thank you,
Parking.com
I would give a zero if I could
I would give a zero if I could. Reserved a parking spot using their web site and paid via credit card. Site said the location I was using accepted mobile passes. When i attempted to leave the facility, the scanner would not read my mobile pass, and there were no personnel on site, so I had to pay again in order to leave. I contacted the company to describe what happened and ask for a refund on one of the charges. They did not respond to that (so far, after three business days) but you can bet your *#%* they emailed me asking for a review!
So, here it is: park somewhere else!
14. november 2019
Uopfordret anmeldelse
Besvarelse fra Parking.com - ARLINGTON GATEWAY
Sorry you had a negative experience. We have brought this to the attention of the local management team.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.