Sign on the 2nd floor offered information on how to pay. I did. When I got downstairs THEN we saw that the garage closed cars in at 7:00 pm (1 hour) after i had paid. That detail should have been d... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Sign on the 2nd floor offered information on how to pay. I did. When I got downstairs THEN we saw that the garage closed cars in at 7:00 pm (1 hour) after i had paid. That detail should have been d... Se mere
Virksomheden har svaret
There was no attendant to ask about the parking rates. I did not see any signs regarding parking rates. I was charged 13.99 for 3 hours.!!!!!!! Appreciated the alert about the upcoming end of the... Se mere
Virksomheden har svaret
It took so long to complete the setup and payment for parking that I walked out of the garage toward where I was headed and was never sure the parking reservation was accepted. Luckily it worked and... Se mere
Virksomheden har svaret
It is just a horrible app compared to ParkMobile (or any major app really). Using a credit card is a pain: you cannot have your phone fill it for you it has to be typed in. Charges are not transparent... Se mere
Virksomheden har svaret
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
4962 Fairmont St, 20814, Bethesda, MD, USA
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
So the gate was wide open when I pulled in. I saw the sign .....Welcome to the Faromnto Building Pay by Phone, Scan Here...... Everything looked normal. I parked, and stepped out for just a quick visit next door.
I come back… and boom!! the gate is completely shut. Locked. My car is trapped inside, along with all my personal belongings. No warning, no notice...nothing.
And I wasn’t alone. Another gentleman was in the exact same situation. Both of us had paid nearly $30, and neither of us could even access our own vehicles.
We tried calling customer support. When we finally got through the person on call, instead of helping, they blamed us as if this was somehow our fault. Meanwhile, we’re locked out, standing outside for no reason, on Mother’s Day of all days, with people waiting for us elsewhere.
After 45 minutes of back and forth, frustration, and even threatening to call the police, they finally opened the gate remotely something they clearly could have done from the start.
What makes it worse? They literally saw me park and leave, yet still locked the gate right after. I had to beg just to get access to my own car.
Completely unacceptable. Poor management, zero customer care, and an incredibly frustrating experience especially on a day that’s supposed to be meaningful.
Not cool at all.
The whole experience was easy, friendly and professional.
Wow! NO signage to say the garage closes at 9pm except for one as you drive in but is nowhere within eyesight of a driver! This seems like complete robbery to me. I was 1 of 5 people at the garage post 9pm trying to get their car out. I feel this lack of information being obvious to someone parking the car, is deliberate and intentional to charge $ to get the car out after 9pm. Will be report to the BBB. This seems like a scam.

Besvarelse fra Parking.com - 7735 OLD GEORGETOWN RD
The service was easy to use. The best part was receiving a text message to let me know that my time would expire soon. That helped me avoid additional fees.

Besvarelse fra Parking.com - 7735 OLD GEORGETOWN RD

Besvarelse fra Parking.com - 7735 OLD GEORGETOWN RD
Sign on the 2nd floor offered information on how to pay. I did. When I got downstairs THEN we saw that the garage closed cars in at 7:00 pm (1 hour) after i had paid. That detail should have been disclosed on all signs asking for payment. I had to seek spot elsewhere & lost my $6.00
I was impressed that this company very quickly refunded my payment! Possibly, they could edit their signage. Thanks!

Besvarelse fra Parking.com - 7735 OLD GEORGETOWN RD
There was no attendant to ask about the parking rates.
I did not see any signs regarding parking rates.
I was charged 13.99 for 3 hours.!!!!!!!
Appreciated the alert about the upcoming end of the 3 hours.
Tried to extend parking by one more hour, but the app only showed the charge of another $13.99.
I quickly scooted out of there.

Besvarelse fra Parking.com - 7735 OLD GEORGETOWN RD

Besvarelse fra Parking.com - 7735 OLD GEORGETOWN RD
I appreciate the parking system that was simple and did not involve a smartphone with a charged battery.

Besvarelse fra Parking.com - 7735 OLD GEORGETOWN RD

Besvarelse fra Parking.com - 7735 OLD GEORGETOWN RD

Besvarelse fra Parking.com - 7735 OLD GEORGETOWN RD
Garage was extremely tight, no rates posted, $14 for 90 minutes is outrageous.. decent area for midday parking

Besvarelse fra Parking.com - 7735 OLD GEORGETOWN RD
I parked in Bethesda, MD. Access to the lot and a space was easy but the price is extortionary - $5.00 for any portion of the first hour plus $0.99 processing fee. I parked for under 15 minutes. There was no street parking and I was in a hurry and I made the incorrect assumption that I was in a Montgomery County public lot which is MUCH cheaper.
I will do my best to avoid this lot in the future unless I win the lottery.

Besvarelse fra Parking.com - 7735 OLD GEORGETOWN RD
Took long to set up. Not sure why the garage doesn’t use a typical ticketing system.

Besvarelse fra Parking.com - 7735 OLD GEORGETOWN RD
The ease of paying for parking and competitive rates for the area.

Besvarelse fra Parking.com - 7735 OLD GEORGETOWN RD
Got a ticket even though I paid for my parking. Now contesting oarking violation. 😡😡😡

Besvarelse fra Parking.com - 7735 OLD GEORGETOWN RD
I deeply resent having no other choice but to register for your service in order to park my car. How infuriating to have to waste time with passwords and give up my credit card info on the spot to a company I don’t even know. You ruined my birthday lunch.

Besvarelse fra Parking.com - 7735 OLD GEORGETOWN RD
It took so long to complete the setup and payment for parking that I walked out of the garage toward where I was headed and was never sure the parking reservation was accepted. Luckily it worked and I didn't get a ticket.

Besvarelse fra Parking.com - 7735 OLD GEORGETOWN RD
The parking fee was only supposed to be a flat rate of $7 for the less than 2 remaining hours the garage would be open - per the signage posted. I parked and paid after 5pm and garage closed at 7pm. The sign said the fee was a flat rate of $7 after 5pm. There was no way to adjust the fee that was charged and I ended up being charged $12.99 plus tax. I will never return to this garage or use this service again if I can avoid it after such a misleading and frustrating (and expensive!) parking experience.

Besvarelse fra Parking.com - 7735 OLD GEORGETOWN RD
Easy to park and pay and nice to get notice of when parking was over

Besvarelse fra Parking.com - 7735 OLD GEORGETOWN RD
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.