I had paid in advance was told by the parking attendant that they were full. I asked for a refund but he said we do not give refunds. I had to wait outside for 20 minutes before I could get in. In the... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Parking.com made for a fantastic visit to New York City. The reservation process was straightforward and simple and the value tremendous. I would not hesitate to use this service again. A+++
Virksomheden har svaret
Reserving parking like this makes everything so easy. After driving 4+ hours you do not have to work about finding a parking place. You already know you have one!
Virksomheden har svaret
I purchased a space in advance--arriving at 5:30 in the evening so that I had guaranteed parking for an XMAS performance I was attending. When I reached the garage, there was a sign up "monthly parki... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Kontaktoplysninger
20 West 13th Street, 10011, Manhattan, NY, USA
- (212)321-7500
3,1
Middel
48 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The lot was full when I arrived at my…
The lot was full when I arrived at my scheduled time.
4. marts 2025
Excellent service
6. november 2024
Total pain to get car
Total pain to get car. Issues with app, English and disgruntled attendant
3. november 2024
I reserved a spot and when I pulled up…
I reserved a spot and when I pulled up to the garage, it was closed and a sign said they were full. Couldn’t even get in to speak to anyone. Terrible
17. september 2024
Besvarelse fra Parking.com - 20 WEST 13TH ST.
We sincerely apologize for the inconvenience you experienced. We understand how frustrating it is to arrive at a location and find it closed, especially after making a reservation. We will investigate this issue further to ensure that our signage and communication are accurate and up-to-date. We will also issue a refund.
Thank you,
Parking.com
Besvarelse fra Parking.com - 20 WEST 13TH ST.
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Easy Peasy
Reserving parking like this makes everything so easy. After driving 4+ hours you do not have to work about finding a parking place. You already know you have one!
10. juni 2024
Besvarelse fra Parking.com - 20 WEST 13TH ST.
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Besvarelse fra Parking.com - 20 WEST 13TH ST.
Thank you for your review, Timothy. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
quick refund of unused parking spot.
the street was closed. I asked for a re-fund and I got it thank you -- parking.com
28. marts 2024
Besvarelse fra Parking.com - 20 WEST 13TH ST.
Thank you for your review. We are glad that everything worked out.
Thank you,
Parking.com
Unresponsive & Poor Service
I pre-booked
through their website to secure a spot. When I arrived at the garage,
the gate was down preventing me to enter and there was a sign that said
“sorry the lot is full.” I honked my horn repeatedly for nearly 10 minutes
before I had to leave and find another garage in order to not miss my
meeting. I was extremely disappointed by my experience and demanded a full
refund. However, after several outreach attempt I never heard back from the organization.
27. marts 2024
Besvarelse fra Parking.com - 20 WEST 13TH ST.
Thank you for your review. We are very sorry to hear this and have escalated it to the local management team. Our records do show you were refunded. If you need to contact us, please reach out to us at RMMnewyork@spplus.com.
Thank you,
Parking.com
Horrible experience
Horrible experience. I got rejected by the parking lot so I asked for a refund for 4 times. On the 5th call I was told that I need to submit proof that I parked elsewhere. It was a Sunday so I was suggested to park on the street and so I did. The morosity in refunding me for a faulty reservation system is blowing my mind. This is definitely the worst experience with a parking app I have ever had. I feel like I’ve been scammed!!!!!
24. december 2023
Besvarelse fra Parking.com - 20 WEST 13TH ST.
Hi - we are very sorry to hear this. We are going to look into this right away and will reach out directly.
Thank you,
Parking.com
Everything went great once I reserved…
Everything went great once I reserved and got to the lot they just had to scan and all went well
11. december 2023
Besvarelse fra Parking.com - 20 WEST 13TH ST.
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
easy to use.
5. november 2023
Besvarelse fra Parking.com - 20 WEST 13TH ST.
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Always an easy and pleasant experience!
2. november 2023
Besvarelse fra Parking.com - 20 WEST 13TH ST.
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Parking attendant was rude
12. oktober 2023
Besvarelse fra Parking.com - 20 WEST 13TH ST.
Thank you for your review, Angel. We appreciate your feedback and will share it with the local management team.
Thank you,
Parking.com
Good customer service
14. september 2023
Besvarelse fra Parking.com - 20 WEST 13TH ST.
Thank you for your review, David. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
A Great Trip To NYC Made Even Better
Parking.com made for a fantastic visit to New York City. The reservation process was straightforward and simple and the value tremendous. I would not hesitate to use this service again. A+++
29. juli 2023
Besvarelse fra Parking.com - 20 WEST 13TH ST.
Thank you for your review. This is great to hear!
Thank you,
Parking.com
Besvarelse fra Parking.com - 20 WEST 13TH ST.
Thank you for your review. We are very sorry that this happened and will reach out directly.
Thank you,
Parking.com
This company might actually be fraud
I wasnt able to use the code sent to me at the garage. The garage made me pay 33% more on site. Then I could not get a refund from the website. So I paid twice for a garage spot. Don't use this service. It's actual robbery. I will be in touch with my cc company since this website is not willing to make things right.
27. marts 2023
Besvarelse fra Parking.com - 20 WEST 13TH ST.
Thank you for your review. We are very sorry to hear this. We will look into this and reach out directly.
Thank you,
Parking.com
Professional service.
16. februar 2023
Besvarelse fra Parking.com - 20 WEST 13TH ST.
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
I had paid in advance was told by the…
I had paid in advance was told by the parking attendant that they were full. I asked for a refund but he said we do not give refunds. I had to wait outside for 20 minutes before I could get in. In the attendant defense he was working alone. He seemed very stressed.
17. december 2022
Besvarelse fra Parking.com - 20 WEST 13TH ST.
Thank you for your review. We will look into this and reach out directly.
Thank you,
Parking.com
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.