Avoid this company at all costs. I paid for my order but never received it. Instead of a delivery, they provided fake "proof" showing a photo of a completely different house, claiming it was mine. Whe... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
They’ve been so unbelievably helpful and kind through the returns process. I made a mistake with the address some products were to be sent back to and they ended up at the wrong location. The guys a... Se mere
Virksomheden har svaret
On repeat - I bought a Taion Military V-neck for the second time because my husband had worn out the first one - he loved it and wore it all the time! And ordering was easy and delivery was quick. Th... Se mere
Virksomheden har svaret
I received the wrong item initially, likely due to a mix-up where the label had come off and been attached to another parcel. However, I contacted Parasol straight away to report the issue, and Sue... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Parasol Store offers a comprehensive range of homeware, travel & lifestyle products. The store also offers a function focused range of clothing & footwear.
Kontaktoplysninger
Storbritannien
- hello@parasolstore.co.uk
- parasolstore.co.uk
4,3
Fremragende
302 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Parasol Store
Hi Alastair.
Thank you for leaving us a 5* review. It's amazing to hear you received the order quickly.
Many thanks,
Parasol Store.
Besvarelse fra Parasol Store
Hi,
Thank you for placing two orders with us, it's great to hear your a returning customer! We are happy to help along the way.
Many thanks.
Parasol Store.
Albam Hennek parka from Parasol .
I recently purchased the Albam Hennek zip through parka . This jacket is an absolute classic and sure to be a wardrobe staple for years to come . The service received from Parasol was first class and I’m sure I’ll be shopping here again soon .
21. april 2021
Besvarelse fra Parasol Store
Hi Giovanni,
Wow, this is amazing to hear!! We are very pleased with how much you love the jacket ordered from us. It's great to hear our customer feedback!!
We shall look forward to process any future orders placed with us.
Many thanks,
Parasol Store.
Such a brilliant product !!!
21. april 2021
Besvarelse fra Parasol Store
Hi Sheila,
Thank you for taking the time to leave us a 5* review, we are delighted to hear how pleased you are with the order!
Many thanks,
Parasol Store.
Besvarelse fra Parasol Store
Hi Greg,
Thanks for taking the time to leave us a 5* review. It's great to hear how happy you are with the item purchased from us.
Many thanks,
Parasol Store.
Fabulous service from this company
Fabulous service from this company. Sent the wrong size but a quick call and email and the replacement trousers were dispatched the same day and arrived the next.
Cannot recommend enough!!
14. april 2021
Besvarelse fra Parasol Store
Hi Tony,
Thanks for taking the time to leave us a 5* review. It's great to hear you are pleased with the service we offered for the return and exchange. We are delighted you will recommend us to friends and family, thank you!
Many thanks,
Parasol Store.
Excellent choice of items suitable for…
Excellent choice of items suitable for long walks during these Covid restrictions. Fast delivery and good communication from Parasol Store. Would highly recommend.
12. april 2021
Besvarelse fra Parasol Store
Hi Carole,
Thank you for taking the time to leave us a 5* review, we are delighted to hear such great feedback.
Many thanks,
Parasol Store.
Très belle gamme de produits
Très belle gamme de produits, très bons prix. Livré rapidement. Merci et bravo
11. april 2021
Besvarelse fra Parasol Store
Hi Emmanuel,
It's great to hear how happy you are with the order and items received.
Many thanks,
Parasol Store.
Besvarelse fra Parasol Store
Hi Lisa,
Thank you for taking the time to leave us a review, it's amazing to hear how happy you are with the quick delivery!!
Many thanks,
Parasol Store.
Besvarelse fra Parasol Store
Hi,
We are sorry to hear you aren't happy with being asked to leave a review on your experience shopping with us. We don't ever insist this is done, we kindly ask if it would be possible.
Many thanks,
Parasol Store.
Excellent service very quick despatch…
Excellent service very quick despatch and delivery great products Many Thanks
2. april 2021
Besvarelse fra Parasol Store
Hi Daryl,
Thank you for taking the time to leave us a 5* review. We are delighted to hear how pleased you are with the order placed.
Many thanks,
Parasol Store.
Alles war perfekt.
Alles war perfekt.
Schnelle Lieferung und das T Shirt einfach schön und sehr gute Qualität und Passform
Auf alle Fälle wieder.
14. marts 2021
Besvarelse fra Parasol Store
Hi Isabella,
We appreciate the time taken to leave us a 5* review, thank you. It's great to hear how happy you are with the order placed.
Many thanks,
Parasol Store.
Besvarelse fra Parasol Store
Hi,
We are pleased to see you will order with us again, this is excellent. Thank you for leaving us a review.
Many thanks,
Parasol Store.
100% all round service to include…
100% all round service to include delivery time, quality of product and especially customer care!
8. marts 2021
Besvarelse fra Parasol Store
Hi Martin,
This is amazing to hear, it's great to see we are doing the job we set out to do. Thank you for leaving us a 5* review.
Many thanks,
Parasol Store.
Besvarelse fra Parasol Store
Hi Mark,
This is great to hear, thank you so much!!
Many thanks,
Parasol Store.
Schnell und Gut 👍
2. marts 2021
Besvarelse fra Parasol Store
Hi Ingo,
Thank you for taking the time to leave us a 5* review.
Many thanks,
Parasol Store.
No refunds
Barbour have knowingly created a product (a opus waterproof wax jacket) which you have sold, that, when utilised for its purpose (wearing in the rain) it affects the appearance adversely. To rectify the adverse appearance, an energy consuming peripheral (hair dryer or tumble dryer) must be purchased & used to reverse the adverse appearance of the product every time after its using it for its purpose. This process is at the customer’s expense & increasing Barbour’s carbon footprint indirectly.
Parasol store are willing to stock products like this.
Think twice before buying because you won't get a refund.
21. februar 2021
Besvarelse fra Parasol Store
Hi,
We are sorry that you had an issue with your purchase.
We sought advice from Barbour and they advised that the jacket needed to be ‘warmed’ in order to instantly rectify the issue; we did this straight away without the use of a tumble dryer, by simply airing it close to a radiator and it took a few minutes. Barbour confirmed that this can occur generally with wax jackets and is not a fault. The product was returned to yourself in perfect condition.
If a customer is eligible for refund under the terms of sale, we would always honour this without question.
Many thanks,
Parasol Store.
Besvarelse fra Parasol Store
Hi David,
Thanks for leaving us a 5* review, we appreciate the time taken!
Many thanks,
Parasol Store.
Very quick arrival
Very quick arrival, good correspondence, all deals really pleasant. And a good price. Felt it was value for money and treated like a valued customer.
9. februar 2021
Besvarelse fra Parasol Store
Hi Katherine,
It's amazing to hear such great feedback. Thanks for leaving us a 5* review, we appreciate the time taken!
Many thanks,
Parasol Store.
Fast and reliable service.
Fast and reliable service and would 100% order from them again.
8. februar 2021
Besvarelse fra Parasol Store
Hi Carl,
This is great, thank you for ordering with us! Thanks for leaving us a 5* review, we appreciate the time taken!
Many thanks,
Parasol Store.
Dette er Trustpilot
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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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