Avoid this company at all costs. I paid for my order but never received it. Instead of a delivery, they provided fake "proof" showing a photo of a completely different house, claiming it was mine. Whe... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
They’ve been so unbelievably helpful and kind through the returns process. I made a mistake with the address some products were to be sent back to and they ended up at the wrong location. The guys a... Se mere
Virksomheden har svaret
On repeat - I bought a Taion Military V-neck for the second time because my husband had worn out the first one - he loved it and wore it all the time! And ordering was easy and delivery was quick. Th... Se mere
Virksomheden har svaret
I received the wrong item initially, likely due to a mix-up where the label had come off and been attached to another parcel. However, I contacted Parasol straight away to report the issue, and Sue... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Parasol Store offers a comprehensive range of homeware, travel & lifestyle products. The store also offers a function focused range of clothing & footwear.
Kontaktoplysninger
Storbritannien
- hello@parasolstore.co.uk
- parasolstore.co.uk
4,3
Fremragende
302 anmeldelser
Bed kunder om at skrive en anmeldelse
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Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
What an absolute Gentleman
What an absolute Gentleman
Jack was when I rang Parasol
He managed to track down the last pair of trainers for my daughter
100% customers service no one does that any more
I will definitely be shopping with them again on line & in store
9. juli 2025
Uopfordret anmeldelse
Besvarelse fra Parasol Store
Thank you so much for your 5-star review! We’re happy to hear that you had such a great experience with our customer service. We truly appreciate your support and can’t wait to welcome you back for your next shop with us! - Parasol
Besvarelse fra Parasol Store
Thank you for your 5 star review! 🙂
Very happy!
My order was delivered quickly and I am very happy with it. Will definitely be back to this site as I thoroughly recommend.
20. maj 2025
Besvarelse fra Parasol Store
Thank you so much for your 5 star review! We're glad to hear your order arrived quickly and that you're happy with your purchase. We truly appreciate your recommendation and look forward to welcoming you back soon! - Parasol
Besvarelse fra Parasol Store
Thank you so much for your kind feedback! We're glad to hear the process was easy and your delivery arrived quickly. We hope you enjoy your purchase! - Parasol Store
Absolutely no problems.
Ordered online, cheapest price by far, quick dispatch, quick arrival. What more is there to want.
23. april 2025
Uopfordret anmeldelse
Besvarelse fra Parasol Store
Thank you so much for your kind review! We're glad to hear you were happy with the price and delivery—just what we aim for! - Parasol Team
I ordered a pair of Hestra gloves in…
I ordered a pair of Hestra gloves in the evening and called the next morning to ask if I could change the size I was told I could and the gloves were still in stock. I called later in the day to clarify and was then told that the company had taken too many orders and they would refund me. The refund was sent straight through but surely they can monitor stock levels? Really disappointed with this company and would not trust them to order anything in the future.
7. marts 2025
Uopfordret anmeldelse
Besvarelse fra Parasol Store
Hi Andrew,
Thank you for your review, and I’m truly sorry for the frustration this has caused. We carefully monitor our stock levels, and the item was available when you first reached out. However, when we went to adjust your order to the size you requested, it unfortunately became out of stock due to other orders being processed in the meantime. We completely understand how disappointing this must be and sincerely apologize for the inconvenience. Thank you for your understanding.
Besvarelse fra Parasol Store
Hi Phil,
Thank you for your positive review! We're glad to hear about your experience and appreciate your support. -Team Parasol
Great customer service
Had a great experience with customer service. Original parcel was delivered and left outside as I was not home, it was not there when I got home (potentially stolen). Parasol replaced and resent the product.
13. januar 2025
Besvarelse fra Parasol Store
Hi Harriet,
We greatly appreciate your 5-star review! It's wonderful to know that you’re satisfied with our product/service. Happy to hear that you were able to receive your order in the end!-Team Parasol
Can’t praise them enoughIt was easy and quick to place an order…
It was easy and quick to place an order which was responded to promptly and efficiently. Delivery was when they said it would be and in time for Christmas. They also sorted a mistake I had made unbelievably quickly. Service with a smile, I can’t praise them enough. Thankyou Parasol.
14. december 2024
Besvarelse fra Parasol Store
Hi Gill,
We appreciate your positive review and are thrilled to have met your expectations. -Team Parasol
Besvarelse fra Parasol Store
Hello!
We're incredibly grateful for your 5-star review! -Team Parasol
I needed an extra stocking filler
I needed an extra stocking filler , an expensive Carhatt top as it turned out ! And ordered just before Christmas, not expecting it till after but you managed to get it to me before Christmas and best price around. Thank you
13. december 2024
Besvarelse fra Parasol Store
Hi Heather,
We greatly appreciate your 5-star review! It's wonderful to know that you’re satisfied with our product/service. -Team Parasol
Time wasters
I ordered you took my money and didn’t have the stock. Pretty much failed the basics. You get 2 because the refund was at least processed relatively quickly but never shopping with you again
11. december 2024
Besvarelse fra Parasol Store
Hi Raal,
We sincerely apologise that the item you ordered was out of stock within our warehouse. Unfortunately, mistakes can occasionally happen and we are sorry that you were affected by this oversight.-Team Parasol
Besvarelse fra Parasol Store
Hi Dave,
Thank you so much for your 5-star review! We're thrilled to hear that you had a great experience with our product and service. -Team Parasol
Besvarelse fra Parasol Store
Hi Mr C,
We're pleased to have provided a positive experience for you. Thank you for your feedback! -Team Parasol
Great experience shopping at Parasol Store!
Shopping at parasol store is a breeze! My order gets shipped promptly! The items I receive are exactly as advertised on the website!
10. september 2024
Besvarelse fra Parasol Store
Hi Ifon,
Thank you for your positive review! We're glad to hear about your experience and appreciate your support. -Team Parasol
Besvarelse fra Parasol Store
Hi Neil,
Thank you for your kind words! We're glad you had a positive experience with us. -Team Parasol
Great price and delivered really…
Great price and delivered really quickly - what more could you want (there are many company's that could learn form this standard of service!)
12. august 2024
Uopfordret anmeldelse
Besvarelse fra Parasol Store
Thank you for your positive review! We're glad to hear about your experience and appreciate your support. - Team Parasol
Besvarelse fra Parasol Store
We greatly appreciate your 5-star review! It's wonderful to know that you’re satisfied with our product/service.
Great customer service
Great customer service . Garment well packed and promptly dispatched
14. maj 2024
Besvarelse fra Parasol Store
Thank you for the 5 Stars! We're delighted to hear about your positive experience
Fast and efficient service better than…
Fast and efficient service better than mainstream shops
12. april 2024
Besvarelse fra Parasol Store
Hello,
Thank you for the positive feedback!
- Team Parasol Store
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